# troubleshooting

**URL:** https://forum.storj.io/c/sno-category/sno-troubleshoot/18.md?page=1

[Latest](https://forum.storj.io/latest.md) · [Categories](https://forum.storj.io/categories.md) · [Tags](https://forum.storj.io/tags.md)

**Page:** 2

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## [Missing notification emails before node disqualification](https://forum.storj.io/t/missing-notification-emails-before-node-disqualification/31842)

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**Author:** [@andreich](https://forum.storj.io/u/andreich)\
**Replies:** 17\
**Last updated:** [July 23, 2026, 2:31am UTC](https://forum.storj.io/t/missing-notification-emails-before-node-disqualification/31842 "2026-07-23T02:31:56Z")

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Hi everyone, I have just discovered that I lost my oldest node, running since 2022. Node ID: 1AnLpTiuGyG3iVNa7FUwLtpVKbFyrLNJqMUobv4REZ7dkHRY81 The host PC had been powered off since April 29, and the node was eventua…

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## [Migration errors after node migration and multiple BSOD crashes](https://forum.storj.io/t/migration-errors-after-node-migration-and-multiple-bsod-crashes/32031)

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**Author:** [@havri1](https://forum.storj.io/u/havri1)\
**Replies:** 9\
**Last updated:** [July 19, 2026, 7:24am UTC](https://forum.storj.io/t/migration-errors-after-node-migration-and-multiple-bsod-crashes/32031 "2026-07-19T07:24:28Z")

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Hello, Two days ago I migrated my 16-month-old Storj node to a different machine. Unfortunately, before I identified the root cause, the new system experienced three BSOD crashes caused by a memory-related hardware iss…

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## [Anyone having troubles bridging Storj to L1 recently?](https://forum.storj.io/t/anyone-having-troubles-bridging-storj-to-l1-recently/32011)

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**Author:** [@mihalko](https://forum.storj.io/u/mihalko)\
**Replies:** 10\
**Last updated:** [July 18, 2026, 5:42am UTC](https://forum.storj.io/t/anyone-having-troubles-bridging-storj-to-l1-recently/32011 "2026-07-18T05:42:08Z")

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I get this error at zksync portal after I sign the transfer in the metamask/ledger for few days trying to bridge storj from ZkSync Era to different ETH addresses. I have enough ETH on Era and L1 wallet to pay the fees. …

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## [Cannot open dashboard](https://forum.storj.io/t/cannot-open-dashboard/32021)

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**Author:** [@muiyuu](https://forum.storj.io/u/muiyuu)\
**Replies:** 19\
**Last updated:** [July 16, 2026, 6:31am UTC](https://forum.storj.io/t/cannot-open-dashboard/32021 "2026-07-16T06:31:06Z")

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docker ps shows that node is running, docker logs show that node is uploading pieces normally without errors, but the web dashboard cannot be opened in my browser.

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## [Vetting result pending US satelites](https://forum.storj.io/t/vetting-result-pending-us-satelites/31998)

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**Author:** [@HGPlays](https://forum.storj.io/u/HGPlays)\
**Replies:** 24\
**Last updated:** [July 14, 2026, 7:26am UTC](https://forum.storj.io/t/vetting-result-pending-us-satelites/31998 "2026-07-14T07:26:48Z")

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Hello - i have a recently new rig with multiple nodes. All nodes are over 1 month old. All nodes have completed the vetting status. Yet for days - over a week, all US vetting status has been: us1.storj.io:7777 (Vettin…

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## [Cannot restart storagenode after crash, need help](https://forum.storj.io/t/cannot-restart-storagenode-after-crash-need-help/32012)

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**Author:** [@nyancodex](https://forum.storj.io/u/nyancodex)\
**Replies:** 1\
**Last updated:** [July 12, 2026, 7:15pm UTC](https://forum.storj.io/t/cannot-restart-storagenode-after-crash-need-help/32012 "2026-07-12T19:15:04Z")

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Hi guys, my node stopped working because of disk error, I’d replaced the bad one with a new one then tried to restart it but it stuck at this error: 2026-07-12T18:50:44Z ERROR failure during run {"process": "s…

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## [Sending orders problem](https://forum.storj.io/t/sending-orders-problem/32000)

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**Author:** [@Froowow](https://forum.storj.io/u/Froowow)\
**Replies:** 8\
**Last updated:** [July 11, 2026, 1:16am UTC](https://forum.storj.io/t/sending-orders-problem/32000 "2026-07-11T01:16:21Z")

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Hello, I am experiencing an issue with my nodes, specifically with sending orders. After every satellite maintenance window, the updated satellite would stop working properly on my end. Today, the last remaining satelli…

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## [WARN hashstore mismatched log tail](https://forum.storj.io/t/warn-hashstore-mismatched-log-tail/31495)

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**Author:** [@974ffa23d764cf444641](https://forum.storj.io/u/974ffa23d764cf444641)\
**Replies:** 7\
**Last updated:** [July 8, 2026, 5:35am UTC](https://forum.storj.io/t/warn-hashstore-mismatched-log-tail/31495 "2026-07-08T05:35:03Z")

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One more question, what this mean and how to fix? 2026-03-05T00:05:15+03:00 WARN hashstore mismatched log tail {"process": "storagenode", "satellite": "12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcND…

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## [Multiple issues with node](https://forum.storj.io/t/multiple-issues-with-node/31959)

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**Author:** [@muiyuu](https://forum.storj.io/u/muiyuu)\
**Replies:** 2\
**Last updated:** [June 26, 2026, 4:05pm UTC](https://forum.storj.io/t/multiple-issues-with-node/31959 "2026-06-26T16:05:00Z")

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When writing this post, the node has already used 28GB of memory, and that number is still rising at the speed of about 0.08GB/s. CPU is at ~2%, the web dashboard is not working. docker ps shows that it has been up for 1…

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## [DISK ERROR - "version": "v1.155.4" - please revert it](https://forum.storj.io/t/disk-error-version-v1-155-4-please-revert-it/31904)

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**Author:** [@ItsHass](https://forum.storj.io/u/ItsHass)\
**Replies:** 66\
**Last updated:** [June 19, 2026, 12:12am UTC](https://forum.storj.io/t/disk-error-version-v1-155-4-please-revert-it/31904 "2026-06-19T00:12:01Z")

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Hello everyone. The Storage not Met issue seems to have come back . @Alexey 2026-06-10 10:18:04,568 INFO success: storagenode-updater entered RUNNING state, process has stayed up for \> than 1 seconds (startsecs) 2026…

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## [Ap1.storj.io:7777](https://forum.storj.io/t/ap1-storj-io-7777/31935)

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**Author:** [@rooie1971](https://forum.storj.io/u/rooie1971)\
**Replies:** 7\
**Last updated:** [June 17, 2026, 8:29am UTC](https://forum.storj.io/t/ap1-storj-io-7777/31935 "2026-06-17T08:29:51Z")

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Since a couple of weeks ap1 storj io:7777 thinks my nodes are offline, The other ones are reporting that my node is 99-100% online. Happened at about the same time as my nodes are reporting that quic is misconfigured, ho…

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## [Corrupted/unreadable folder inside trash](https://forum.storj.io/t/corrupted-unreadable-folder-inside-trash/31919)

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**Author:** [@Serts45](https://forum.storj.io/u/Serts45)\
**Replies:** 1\
**Last updated:** [June 14, 2026, 6:16am UTC](https://forum.storj.io/t/corrupted-unreadable-folder-inside-trash/31919 "2026-06-14T06:16:32Z")

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Title: Windows node stops after manual v1.155.8 update — corrupted/unreadable folder inside trash Hi everyone, I am running a Storj storage node on Windows, installed directly on drive E:\\. After the recent updater is…

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## [Piecemigrate:chore stuck in infinite loop / PieceHeader impossible size on migrated satellite](https://forum.storj.io/t/piecemigrate-chore-stuck-in-infinite-loop-pieceheader-impossible-size-on-migrated-satellite/31914)

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**Author:** [@Mikel](https://forum.storj.io/u/Mikel)\
**Replies:** 9\
**Last updated:** [June 12, 2026, 4:15pm UTC](https://forum.storj.io/t/piecemigrate-chore-stuck-in-infinite-loop-pieceheader-impossible-size-on-migrated-satellite/31914 "2026-06-12T16:15:04Z")

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Hello everyone, I am running a Storj node on Windows. My node is actively running the migration process to Hashstore, and it is currently moving the remaining data from the old blobs directory. However, the piecemigrat…

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## [After Windows server reboot dashboard zeroed but traffic exist](https://forum.storj.io/t/after-windows-server-reboot-dashboard-zeroed-but-traffic-exist/31805)

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**Author:** [@andylevi16](https://forum.storj.io/u/andylevi16)\
**Replies:** 31\
**Last updated:** [June 10, 2026, 5:44am UTC](https://forum.storj.io/t/after-windows-server-reboot-dashboard-zeroed-but-traffic-exist/31805 "2026-06-10T05:44:53Z")

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After Windows server reboot dashboard zeroed but traffic exist. Connection status OFFLINE but log shows activity 2026-05-24T01:08:49+03:00 INFO piecestore downloaded {piece\_id: RJJ3GQBIIA5XNPV3X63EKQEEAKXBS7YI6LGIZ2…

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## [QUIC Misconfigured despite pingdom showing QUIC working](https://forum.storj.io/t/quic-misconfigured-despite-pingdom-showing-quic-working/31756)

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**Author:** [@Flobe](https://forum.storj.io/u/Flobe)\
**Replies:** 11\
**Last updated:** [June 8, 2026, 6:53am UTC](https://forum.storj.io/t/quic-misconfigured-despite-pingdom-showing-quic-working/31756 "2026-06-08T06:53:56Z")

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All of my node dashboards on one device (running docker rootless) are showing “QUIC: Misconfigured”. Using Pingdom, I see storj RPC ping succeed: started from: St.Petersburg, Russia TCP: dialed node in 703ms TCP: pinge…

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## [Storj nodes reporting a sharp decrease in month usage after March 24](https://forum.storj.io/t/storj-nodes-reporting-a-sharp-decrease-in-month-usage-after-march-24/31567)

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**Author:** [@samlabs-ca](https://forum.storj.io/u/samlabs-ca)\
**Replies:** 22\
**Last updated:** [June 5, 2026, 4:05pm UTC](https://forum.storj.io/t/storj-nodes-reporting-a-sharp-decrease-in-month-usage-after-march-24/31567 "2026-06-05T16:05:53Z")

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Hello, All of my Storj nodes are showing a sharp decline in “Average Disk Space Used This Month” in the Node Dashboard. Did I do something wrong? This isn’t limited to new nodes — older nodes show the same drop. “Space…

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## [Node refuses to start with invalid header error](https://forum.storj.io/t/node-refuses-to-start-with-invalid-header-error/31824)

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**Author:** [@jammerdan](https://forum.storj.io/u/jammerdan)\
**Replies:** 14\
**Last updated:** [June 1, 2026, 8:19am UTC](https://forum.storj.io/t/node-refuses-to-start-with-invalid-header-error/31824 "2026-06-01T08:19:21Z")

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Looks like the hashstore node has a problem. It refuses to start: Failed to create storage node peer: hashstore: invalid header: "\\xd1\\xf1\\xb0o" According to Failed to create storage node peer: hashstore: invalid head…

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## [Amnesty failed to get satellite URL for amnesty report](https://forum.storj.io/t/amnesty-failed-to-get-satellite-url-for-amnesty-report/31822)

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**Author:** [@jammerdan](https://forum.storj.io/u/jammerdan)\
**Replies:** 1\
**Last updated:** [May 31, 2026, 6:32am UTC](https://forum.storj.io/t/amnesty-failed-to-get-satellite-url-for-amnesty-report/31822 "2026-05-31T06:32:09Z")

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Saw this for the A6 satellite only: ERROR contact:amnesty failed to get satellite URL for amnesty report {"process": "storagenode", "satellite": "121RTSDpyNZVcEU84Ticf2L1ntiuUimbWgfATz21tuvgk3vzoA6", "piece\_count": 9,…

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## [Bug in 1.152.5 - disk size](https://forum.storj.io/t/bug-in-1-152-5-disk-size/31716)

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**Author:** [@hwm.land](https://forum.storj.io/u/hwm.land)\
**Replies:** 97\
**Last updated:** [May 29, 2026, 5:29pm UTC](https://forum.storj.io/t/bug-in-1-152-5-disk-size/31716 "2026-05-29T17:29:42Z")

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My nodes updated now to v 1.152.5 and did not started. 2026-04-23T20:04:36Z WARN Disk space is less than requested. Allocated space is {"process": "storagenode", "bytes": 352777011200} 2026-04-23T20:04:36Z ER…

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## [Upgraded storagenode but seeing migration errors](https://forum.storj.io/t/upgraded-storagenode-but-seeing-migration-errors/31806)

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**Author:** [@hchung](https://forum.storj.io/u/hchung)\
**Replies:** 10\
**Last updated:** [May 25, 2026, 1:27am UTC](https://forum.storj.io/t/upgraded-storagenode-but-seeing-migration-errors/31806 "2026-05-25T01:27:11Z")

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I started up my node after upgrading and noticed logs like this: 2026-05-23T16:55:06-07:00 INFO piecemigrate:chore piecemigrate/chore.go:109 piece migration chore initialized {"process": "storagenode", "old\_blobs\_path":…

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## [Can't install on a win10](https://forum.storj.io/t/cant-install-on-a-win10/31788)

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**Author:** [@jcpamart](https://forum.storj.io/u/jcpamart)\
**Replies:** 13\
**Last updated:** [May 23, 2026, 6:03pm UTC](https://forum.storj.io/t/cant-install-on-a-win10/31788 "2026-05-23T18:03:35Z")

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Hi, I’m new on Storagenode, and decide to dédicate 10 TB to Storj. I installed a new win10 on a PC and have a drive Z: to my NAS Synology. 10 TB is available. As the tutorial explain, I created the CA.key files. Afte…

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## [QUIC shows "misconfigured" with port forwarding set up correctly](https://forum.storj.io/t/quic-shows-misconfigured-with-port-forwarding-set-up-correctly/31790)

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**Author:** [@muiyuu](https://forum.storj.io/u/muiyuu)\
**Replies:** 1\
**Last updated:** [May 19, 2026, 4:12pm UTC](https://forum.storj.io/t/quic-shows-misconfigured-with-port-forwarding-set-up-correctly/31790 "2026-05-19T16:12:01Z")

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I have forwarded port 28967 for both TCP and UDP. I can access it through both direct IP and domain with my web browser. What could be wrong?

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## [Unable to start or reinstall node software after Windows 11 update](https://forum.storj.io/t/unable-to-start-or-reinstall-node-software-after-windows-11-update/31785)

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**Author:** [@MarkFeuer](https://forum.storj.io/u/MarkFeuer)\
**Replies:** 14\
**Last updated:** [May 18, 2026, 5:19am UTC](https://forum.storj.io/t/unable-to-start-or-reinstall-node-software-after-windows-11-update/31785 "2026-05-18T05:19:43Z")

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Hey all, I have a Storj node that has been running normally for over a year on a small Windows 11 23H2 mini PC. I was prompted for a Windows update recently and went ahead and installed and rebooted the PC. Since instal…

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## [Node fails to start. Unrecoverable error](https://forum.storj.io/t/node-fails-to-start-unrecoverable-error/31622)

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**Author:** [@gronis93](https://forum.storj.io/u/gronis93)\
**Replies:** 32\
**Last updated:** [May 7, 2026, 5:18am UTC](https://forum.storj.io/t/node-fails-to-start-unrecoverable-error/31622 "2026-05-07T05:18:29Z")

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My node recently had some io trouble with a disk. I resolved it but now storj wont start. I did run fsck on the file system and it seems fine. However I have trouble starting up storj as it runs into an unrecoverable err…

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## [Trouble getting node sync streamlined failure](https://forum.storj.io/t/trouble-getting-node-sync-streamlined-failure/31749)

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**Author:** [@Solitude](https://forum.storj.io/u/Solitude)\
**Replies:** 3\
**Last updated:** [May 2, 2026, 11:57am UTC](https://forum.storj.io/t/trouble-getting-node-sync-streamlined-failure/31749 "2026-05-02T11:57:55Z")

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Your Windows installer is fundamentally broken for secondary-drive (non-C:) installations on high-spec server hardware (Supermicro X10DRU-i+). Despite reaching Difficulty 37 on dual Xeons, the identity.exe tool fails to …

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## [Saltlake.tardigrade.io проблемы доступа](https://forum.storj.io/t/saltlake-tardigrade-io/31609)

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**Author:** [@shaltay](https://forum.storj.io/u/shaltay)\
**Replies:** 42\
**Last updated:** [April 29, 2026, 3:46am UTC](https://forum.storj.io/t/saltlake-tardigrade-io/31609 "2026-04-29T03:46:59Z")

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Здравствуйте, пару дней назад стал падать рейтинг онлайта. И высвечивается QUIC Misconfigured.Ничего в роутере и нодах не делал. Резолвинг проходит, но пинга нет. Завернул saltlake.tardigrade.io в квн пинг появился. Но …

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## [Unnable to connect to any server since updating to v1.152.6](https://forum.storj.io/t/unnable-to-connect-to-any-server-since-updating-to-v1-152-6/31738)

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**Author:** [@RAS666](https://forum.storj.io/u/RAS666)\
**Replies:** 7\
**Last updated:** [April 29, 2026, 2:20am UTC](https://forum.storj.io/t/unnable-to-connect-to-any-server-since-updating-to-v1-152-6/31738 "2026-04-29T02:20:03Z")

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i had to delete and re download my docker image to force it to update because it was constantly restarting due to the disk space bug however i have a new issue! my last contact was 17753589h 2m ago! basically day 0 logs …

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## [Overused Space is excessive](https://forum.storj.io/t/overused-space-is-excessive/27591)

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**Author:** [@Chris21788](https://forum.storj.io/u/Chris21788)\
**Replies:** 19\
**Last updated:** [April 25, 2026, 5:00am UTC](https://forum.storj.io/t/overused-space-is-excessive/27591 "2026-04-25T05:00:51Z")

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Hey everyone, I’ve been tracking my disk usage for some time, and have just recently noticed that one of my nodes is currently at 122.8% disk usage, which equates to being overused by 2.28TB! Now I can understand some …

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## [Node offline, but I could not locate the cause of it](https://forum.storj.io/t/node-offline-but-i-could-not-locate-the-cause-of-it/31628)

<div class="topic-metadata">

**Author:** [@muiyuu](https://forum.storj.io/u/muiyuu)\
**Replies:** 17\
**Last updated:** [April 20, 2026, 5:53am UTC](https://forum.storj.io/t/node-offline-but-i-could-not-locate-the-cause-of-it/31628 "2026-04-20T05:53:09Z")

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My node appears offline on the dashboard. I have checked the following: Port 28967 is open. DDNS is working. (Checked on https://portchecker.co/ with server address of the node.) New connections can be established, …

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## [Storjnet.info - appears offline](https://forum.storj.io/t/storjnet-info-appears-offline/31626)

<div class="topic-metadata">

**Author:** [@ItsHass](https://forum.storj.io/u/ItsHass)\
**Replies:** 15\
**Last updated:** [April 20, 2026, 4:35am UTC](https://forum.storj.io/t/storjnet-info-appears-offline/31626 "2026-04-20T04:35:17Z")

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Does anyone know who runs this service ? - are they in the forum ?

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