# 11 JAN 2021, First time with QNAP + STORJ\_1.0.2.qpkg, " ERROR Failed to load identity."

**URL:** <https://forum.storj.io/t/11-jan-2021-first-time-with-qnap-storj-1-0-2-qpkg-error-failed-to-load-identity/11120>\
**Category:** troubleshooting\
**Tags:** docker\
**Created:** [January 11, 2021, 4:32pm UTC](https://forum.storj.io/t/11-jan-2021-first-time-with-qnap-storj-1-0-2-qpkg-error-failed-to-load-identity/11120 "2021-01-11T16:32:43Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Mulafazoo](https://storj.bcdn.literatehosting.com/letter_avatar/mulafazoo/32/6_22734026db12803ebb3e059622ac3534.png) [@Mulafazoo](https://forum.storj.io/u/Mulafazoo)\
**Post date:** [January 11, 2021, 4:32pm UTC](https://forum.storj.io/t/11-jan-2021-first-time-with-qnap-storj-1-0-2-qpkg-error-failed-to-load-identity/11120/1 "2021-01-11T16:32:43Z")

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Hi everyone, I found Storj review in internet weeks ago,

Now i’m already buy QNAP to test the Storj, I setup step-by-step, Until last step, I cannot run Storj in my QNAP, It’s show error

"  
2021-01-10T15:48:39.197Z ERROR Failed to load identity. {“error”: “file or directory not found error: open identity/identity.cert: no such file or directory”, “errorVerbose”: "file or directory not found error: open identity/identity.cert

Error: Failed to load identity: file or directory not found error: open identity/identity.cert: no such file or directory  
"

How to fix it?

- QNAP TS251D
- Storj 1.0.2.pkg
- Already created url with “no-ip”
- Already add DNS
- Create identity passed
- storage = “/share/public/” ![storj error](https://storj-s3.bcdn.literatehosting.net/original/2X/f/f490aadf13af53f55395dc53dcacd9abb3ecd641.jpeg)

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**Author:** ![baker](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/baker/32/6110_2.png) [@baker](https://forum.storj.io/u/baker)\
**Post date:** [January 11, 2021, 4:43pm UTC](https://forum.storj.io/t/11-jan-2021-first-time-with-qnap-storj-1-0-2-qpkg-error-failed-to-load-identity/11120/2 "2021-01-11T16:43:35Z")

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You should take a look at this thread. It is recommended to run the docker container via CLI and not the Container Station version.

> [@QNAP StorageNode Setup](https://forum.storj.io/t/qnap-storagenode-setup/11096):
>
> Hi all. Just wanting to get started here and I have some questions after running into some QNAP issues already. [https://registration.storj.io/](https://registration.storj.io/) links directly to a .qpkg file versioned 1.0.2. I found this github through old forum posts [https://github.com/storj-thirdparty/qnap-storagenode-app](https://github.com/storj-thirdparty/qnap-storagenode-app) which has the latest version at 1.1.0 from August 2020. This is also the same version that is loinked from the QNAP documentation page (I can’t add any more links to this post as a new user, sorry, but it’…