# About the dashboard showing offline **URL:** \ **Category:** troubleshooting\ **Created:** [February 25, 2020, 9:32am UTC](https://forum.storj.io/t/about-the-dashboard-showing-offline/4881 "2020-02-25T09:32:18Z")\ **Posts on this page:** 14\ **Page:** 1
**Author:** ![Mason36](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/mason36/32/68_2.png) [@Mason36](https://forum.storj.io/u/Mason36)\ **Post date:** [February 25, 2020, 9:32am UTC](https://forum.storj.io/t/about-the-dashboard-showing-offline/4881/1 "2020-02-25T09:32:18Z")
Dear Storj, My node for all satellites is currently offline. I also send an email about this problem to the support but received an email from [hello@storj.io](mailto:hello@storj.io) stating that my node for Europe satellites is currently down. ---
**Author:** ![nerdatwork](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/nerdatwork/32/1135_2.png) [@nerdatwork](https://forum.storj.io/u/nerdatwork)\ **Post date:** [February 25, 2020, 9:39am UTC](https://forum.storj.io/t/about-the-dashboard-showing-offline/4881/2 "2020-02-25T09:39:34Z")
What does your dashboard show ? ---
**Author:** ![Mason36](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/mason36/32/68_2.png) [@Mason36](https://forum.storj.io/u/Mason36)\ **Post date:** [February 25, 2020, 9:46am UTC](https://forum.storj.io/t/about-the-dashboard-showing-offline/4881/3 "2020-02-25T09:46:05Z")
![2020-02-25](https://storj-s3.bcdn.literatehosting.net/original/2X/4/42b2fc27c391b416a772dca5856da4de8485871f.png) This is what it looks like on my dashboard. ---
**Author:** ![nerdatwork](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/nerdatwork/32/1135_2.png) [@nerdatwork](https://forum.storj.io/u/nerdatwork)\ **Post date:** [February 25, 2020, 9:51am UTC](https://forum.storj.io/t/about-the-dashboard-showing-offline/4881/4 "2020-02-25T09:51:47Z")
Try Ctrl + F5 to fix that styling issue. Did you figure out why is your node failing audits ? ---
**Author:** ![Mason36](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/mason36/32/68_2.png) [@Mason36](https://forum.storj.io/u/Mason36)\ **Post date:** [February 25, 2020, 10:01am UTC](https://forum.storj.io/t/about-the-dashboard-showing-offline/4881/5 "2020-02-25T10:01:47Z")
Actually some months ago I accidentally put the wrong path on data folder while migrating my node from Ubuntu Server LTS. When I did a robocopy on the blobs folder of the wrong path to the old path where my old data were saved. All data were copied, not moved. So I send an email to support if I could delete those data which were consuming my extra space on my hard drives. They told to run some commands and mail them the results. After mailing the support about the results, they told me I am good to go. So I deleted the extra data just 3 hours ago, but after 1 to 2 hour the node status says offline. What should I do? ---
**Author:** ![Mason36](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/mason36/32/68_2.png) [@Mason36](https://forum.storj.io/u/Mason36)\ **Post date:** [February 25, 2020, 10:02am UTC](https://forum.storj.io/t/about-the-dashboard-showing-offline/4881/6 "2020-02-25T10:02:25Z")
I think it is one of the probable reason, but am not sure of it. ---
**Author:** ![nerdatwork](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/nerdatwork/32/1135_2.png) [@nerdatwork](https://forum.storj.io/u/nerdatwork)\ **Post date:** [February 25, 2020, 10:07am UTC](https://forum.storj.io/t/about-the-dashboard-showing-offline/4881/7 "2020-02-25T10:07:34Z")
Is your port forwarded properly ? [https://www.yougetsignal.com/tools/open-ports/](https://www.yougetsignal.com/tools/open-ports/) ---
**Author:** ![Mason36](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/mason36/32/68_2.png) [@Mason36](https://forum.storj.io/u/Mason36)\ **Post date:** [February 25, 2020, 10:23am UTC](https://forum.storj.io/t/about-the-dashboard-showing-offline/4881/8 "2020-02-25T10:23:16Z")
As far as I know, I have not messed with my router settings recently. ---
**Author:** ![Mason36](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/mason36/32/68_2.png) [@Mason36](https://forum.storj.io/u/Mason36)\ **Post date:** [February 25, 2020, 10:26am UTC](https://forum.storj.io/t/about-the-dashboard-showing-offline/4881/9 "2020-02-25T10:26:20Z")
the result of the [yougetsignal.com](http://yougetsignal.com) says that my ports for 28967 is closed. Is there something wrong with my router? ---
**Author:** ![Mason36](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/mason36/32/68_2.png) [@Mason36](https://forum.storj.io/u/Mason36)\ **Post date:** [February 25, 2020, 10:30am UTC](https://forum.storj.io/t/about-the-dashboard-showing-offline/4881/10 "2020-02-25T10:30:18Z")
the virtual servers on the forwarding tab are okay, and the DDNS has also succeded connecting. But still why is my node not online? ---
**Author:** ![BrightSilence](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/brightsilence/32/6048_2.png) [@BrightSilence](https://forum.storj.io/u/BrightSilence)\ **Post date:** [February 25, 2020, 10:36am UTC](https://forum.storj.io/t/about-the-dashboard-showing-offline/4881/11 "2020-02-25T10:36:30Z")
Make sure the LAN IP of your node hasn’t changed. Also double check that no firewall is blocking traffic. ---
**Author:** ![Mason36](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/mason36/32/68_2.png) [@Mason36](https://forum.storj.io/u/Mason36)\ **Post date:** [February 25, 2020, 12:23pm UTC](https://forum.storj.io/t/about-the-dashboard-showing-offline/4881/12 "2020-02-25T12:23:02Z")
okay, I am back online. Don’t know how but I had a power cut, so had to shut down the PC. And after a while when I restarted it again, I was back online. And when I checked the port on [www.yougetsignal.com](http://www.yougetsignal.com), it showed that my port 28967 is open. ---
**Author:** ![jmetaj](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/jmetaj/32/70_2.png) [@jmetaj](https://forum.storj.io/u/jmetaj)\ **Post date:** [May 11, 2020, 3:00pm UTC](https://forum.storj.io/t/about-the-dashboard-showing-offline/4881/13 "2020-05-11T15:00:13Z")
My node is getting this error also. After 142h of uptime, CLI dashboard shows OFFLINE. ERROR nodestats:cache Get held amount query failed Node ID: 12M73xehtcYUeN7dVJ3ejBC2u7bG1inyogXWta2eJPKVQvXNmCk Node Version: v1.3.3 OS: Ubuntu 20.04 ---
**Author:** ![Alexey](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/alexey/32/41_2.png) [@Alexey](https://forum.storj.io/u/Alexey)\ **Post date:** [May 11, 2020, 3:13pm UTC](https://forum.storj.io/t/about-the-dashboard-showing-offline/4881/14 "2020-05-11T15:13:16Z")
Please, check all points from this check-list: > [@My Node is OFFLINE for 2 hours](https://forum.storj.io/t/736/2): > > It should connect in seconds. There are a few things you should check. Start with checking the port. On [https://www.yougetsignal.com/tools/open-ports/?port=28967](https://www.yougetsignal.com/tools/open-ports/?port=28967) you can fill in the domain or IP you are using in the run command. Then check the port. If it’s closed, it could still be several things. Make sure the WAN IP you see in your router settings matches the IP shown on the above page. Make sure your port forward is set up correctly. That means no filter on incoming IPs, forwarding to th… But a wild guess - could you share the last 10 lines from the logs: [How do I check my logs? - Storj Docs](https://documentation.storj.io/resources/faq/check-logs)