# About the dashboard showing offline

**URL:** <https://forum.storj.io/t/about-the-dashboard-showing-offline/4881>\
**Category:** troubleshooting\
**Created:** [February 25, 2020, 9:32am UTC](https://forum.storj.io/t/about-the-dashboard-showing-offline/4881 "2020-02-25T09:32:18Z")\
**Posts on this page:** 1\
**Showing post:** 14

<div class="post-metadata">

**Author:** ![Alexey](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/alexey/32/41_2.png) [@Alexey](https://forum.storj.io/u/Alexey)\
**Post date:** [May 11, 2020, 3:13pm UTC](https://forum.storj.io/t/about-the-dashboard-showing-offline/4881/14 "2020-05-11T15:13:16Z")

</div>

Please, check all points from this check-list:

> [@My Node is OFFLINE for 2 hours](https://forum.storj.io/t/736/2):
>
> It should connect in seconds. There are a few things you should check. Start with checking the port. On [https://www.yougetsignal.com/tools/open-ports/?port=28967](https://www.yougetsignal.com/tools/open-ports/?port=28967) you can fill in the domain or IP you are using in the run command. Then check the port. If it’s closed, it could still be several things. Make sure the WAN IP you see in your router settings matches the IP shown on the above page. Make sure your port forward is set up correctly. That means no filter on incoming IPs, forwarding to th…

But a wild guess - could you share the last 10 lines from the logs: [How do I check my logs? - Storj Docs](https://documentation.storj.io/resources/faq/check-logs)

---

_[View the full topic](https://forum.storj.io/t/about-the-dashboard-showing-offline/4881)._
