# Connection Problems with Storj (Missing certificates)

**URL:** <https://forum.storj.io/t/connection-problems-with-storj-missing-certificates/22425>\
**Category:** troubleshooting\
**Tags:** windows-gui, authorization-token, identity\
**Created:** [April 23, 2023, 5:30pm UTC](https://forum.storj.io/t/connection-problems-with-storj-missing-certificates/22425 "2023-04-23T17:30:37Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![IchBinrene](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/ichbinrene/32/1137_2.png) [@IchBinrene](https://forum.storj.io/u/IchBinrene)\
**Post date:** [April 23, 2023, 5:30pm UTC](https://forum.storj.io/t/connection-problems-with-storj-missing-certificates/22425/1 "2023-04-23T17:30:37Z")

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Hello.

I wanted to create a Storj node. Unfortunately, I cannot establish a connection despite successful port activation.

My node is on a Windows root server with sufficient storage space.

Here is the LOG data:

2023-04-23T18:47:16.945+0200 ERROR contact:service ping satellite failed {“Satellite ID”: “121RTSDpyNZVcEUzoA6”, “attempts”: 12, “error”: “ping satellite: failed to ping storage node, your node indicated error code: 0, rpc: tcp connector failed: rpc: tls peer certificate verification: not signed by any CA in the whitelist: CA cert”, “errorVerbose”: “ping satellite: failed to ping storage node, your node indicated error code: 0, rpc: tcp connector failed: rpc: tls peer certificate verification: not signed by any CA in the whitelist: CA cert\n\tstorj.io/storj/storagenode/contact.(\*Service).pingSatelliteOnce:149\n\tstorj.io/storj/storagenode/contact.(\*Service).pingSatellite:102\n\tstorj.io/storj/storagenode/contact.(\*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(\*Cycle).Run:160\n\tstorj.io/common/sync2.(\*Cycle).Start.func1:77\n\tgolang.org/x/sync/errgroup.(\*Group).Go.func1:75”}

Thanks for the Help

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<div class="post-metadata">

**Author:** ![ACarneiro](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/acarneiro/32/1129_2.png) [@ACarneiro](https://forum.storj.io/u/ACarneiro)\
**Post date:** [April 23, 2023, 6:14pm UTC](https://forum.storj.io/t/connection-problems-with-storj-missing-certificates/22425/2 "2023-04-23T18:14:56Z")

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Did you follow the instructions to create and authenticate an identity?

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<div class="post-metadata">

**Author:** ![IchBinrene](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/ichbinrene/32/1137_2.png) [@IchBinrene](https://forum.storj.io/u/IchBinrene)\
**Post date:** [April 23, 2023, 6:22pm UTC](https://forum.storj.io/t/connection-problems-with-storj-missing-certificates/22425/3 "2023-04-23T18:22:37Z")

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Yes. As it said in the instructions.

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**Author:** ![Stob](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/stob/32/1137_2.png) [@Stob](https://forum.storj.io/u/Stob)\
**Post date:** [April 24, 2023, 12:39am UTC](https://forum.storj.io/t/connection-problems-with-storj-missing-certificates/22425/4 "2023-04-24T00:39:38Z")

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> [@IchBinrene](#):
>
> tls peer certificate verification: not signed by any CA in the whitelist: CA cert

This error means the identity files used by the node are not signed. Please check the identity folder listed in your config.yaml file contains the 6 files required.

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<div class="post-metadata">

**Author:** ![IchBinrene](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/ichbinrene/32/1137_2.png) [@IchBinrene](https://forum.storj.io/u/IchBinrene)\
**Post date:** [April 24, 2023, 1:40am UTC](https://forum.storj.io/t/connection-problems-with-storj-missing-certificates/22425/5 "2023-04-24T01:40:13Z")

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Hello Stob,

Only the following files can be found in the named folder: ca.cert, ca.key, identity.cert and identity.key

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<div class="post-metadata">

**Author:** ![pietjebell](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/pietjebell/32/1140_2.png) [@pietjebell](https://forum.storj.io/u/pietjebell)\
**Post date:** [April 24, 2023, 3:02am UTC](https://forum.storj.io/t/connection-problems-with-storj-missing-certificates/22425/6 "2023-04-24T03:02:18Z")

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Then you didn’t authenticate the identity. Follow these instructions [here](https://docs.storj.io/node/dependencies/identity)

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<div class="post-metadata">

**Author:** ![IchBinrene](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/ichbinrene/32/1137_2.png) [@IchBinrene](https://forum.storj.io/u/IchBinrene)\
**Post date:** [April 24, 2023, 12:56pm UTC](https://forum.storj.io/t/connection-problems-with-storj-missing-certificates/22425/7 "2023-04-24T12:56:07Z")

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Thank you very much for the help. It worked. The node is online. Unfortunately, the last point with the email address and the token was wrong. I included “\<\>” in creating the identity. That was the reason.

I was really in despair.

Thank you very much \<3