I received an email from Storj with this content (screenshot). I don’t know anything about some downtime on one of my SNs (I have two SNs). Neither dashboard nor Uptime Robot confirm it as if I was offline (screenshot)
That is a very weird email. It’s incoherent. What’s a “Europe Satellite Node”? How has the first part of the first sentence anything to do with the second part?
Can’t hurt to check your dashboard, but this looks shady enough to me that I’d avoid clicking any links in the email. Is this even actual Storj communication?
At my place link “Community”: http://e(dot)customeriomail(dot)com/e/c/eyJlbWFpbF9pZCI6IlJNdVJCUUFBQVdfNU1rQVVkM3lNMkY4cGhuWVJWZz09IiwiaHJlZiI6Imh0dHBzOi8vZm9ydW0uc3RvcmouaW8vIiwibGlua19pZCI6MTY1LCJwb3NpdGlvbiI6MX0/841c4938dfdad76de23b6cfc125cfdc0c9bb98b20f86e9ddd445eb375b47b5ff
If your node was online when you got that message, you can safely ignore it. There was some glitch in the trigger condition for sending out these emails, so some were send erroneously. We apologize for the confusion this may have caused.
Right. Also “customeriomail.com”. Exactly how many external service providers do we need to remember as being legitimate? Whatever happened to the idea of operating your own email server and/or using your own subdomain for “official” communication?
@Storj: Not everything which is technically possible should and needs to be done. Why do you track all clicks on links in your emails? Why is it so important that you know whether I clicked on one of them? What happened to the principle of “Datensparsamkeit”, especially with an open source project like storj?
I host a dedicated ultra-fast node in China with 99.9% server uptime. I have control over all ports and firewall rules.
After thorough checks, my suspicion is that this is an ISP or country level blocking, so that all incoming data from europe are censored.
Please investigate this connection issue.
Also, such non-controllable issue related satellite offline shouldn’t affect the node’s reputation. Clearly this is a missight towards regional connection complexity.