EU1 sudden drop in storage usage reported by satellite (Not just the graph display issue this time, database shows unusual low data usage in the last report from the satellite)

We are still investigating this issue. Current theory is that different processes that collects and inserts tallies and rollups data on satellite side had some unusual intervals between each other and that caused unexpected storage values. Time to have correct at_rest values might be delayed up to 48h as this is how long tallies can be processed. Data looks to be cleaning up on satellite side, on storage node side it my require ~12h to get latest at_rest data (its cached). So please keep us posted if problem still exists on your nodes or it was resolved.

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Will do. Thanks for the update @michaln.

I take it that means there is no correct way to interpret the data as its actually incorrect at the node end at the moment? In that case I won’t bother trying to make sense of it in the earning calculator and just hope it won’t happen again. :slightly_smiling_face:

I might add a warning if the last disk report deviates significantly from the average that estimates might not be accurate, to prevent the tool from being used to report high “uncollected garbage” when its actually a stats issue.

We are trying to make it as accurate as possible, just we cannot guarantee that there won’t be some glitches from time to time. In future we will try to improve that but we have also challenges in other places too :slight_smile:

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I understand that local node stats can’t always be a priority. But I feel a responsibility when building a tool that exposes those stats and derives conclusions from them, to make sure people don’t draw incorrect conclusions from it.
I saw several screenshots posted of the earnings calculator and people complaining about high amounts of uncollected garbage, even though it’s actually just a stats issue.

I’ll figure something out to add a disclaimer when there are large deviations from the average or when it’s the first few days of the month. I just want to prevent unnecessary reports of issues on the forums.

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Today mine nodes have only Saltlake with a missing tally

Previously mentioned ones have been resolved on my end. Just Saltlake is acting weird now.

I’m sure that will fix itself too.

In the mean time, I have been working on adjusting the Earnings Calculator for the new bandwidth_usage table and I’m adding a warning when the last reported disk usage by the satellite deviates more than 10% from the average and the difference is at least 100GB. What do you think @michaln ?


I’ve lowered both thresholds to force it to show the message on my test node for this screenshot

The first 2 days of the month, it will show this smaller note. As things may be missing when satellites haven’t sent a single storage usage report yet.
image
I again forced the display of the message with fake data for this screenshot

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Sounds good. This should add additional clarity. Thank you!

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Seems it’s resolved by now.

It seems that it’s back, dropped by half yesterday.

No, you need to wait until tomorrow to be sure.

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Just summarizing the conclusion of this topic, with thanks to @michaln for providing information. Storj is trying to prevent these glitches from happening, but can’t guarantee it won’t happen again. Both a sudden drop in data stored in the graph as well as incomplete reports in the db’s will usually resolve itself within 2-3 days. Payouts are not effected. Don’t worry or report issues unless it remains unfixed for at least 4-5 days. I’ve added a note when such situations occur in my earnings calculator to prevent unnecessary worry and reports on the forums, though most people go by the dashboard.

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