# Exceeded usage limit, with no files in bucket - 1 TB of Zombie segments?

**URL:** <https://forum.storj.io/t/exceeded-usage-limit-with-no-files-in-bucket-1-tb-of-zombie-segments/4546>\
**Category:** DCS\
**Created:** [February 10, 2020, 11:44am UTC](https://forum.storj.io/t/exceeded-usage-limit-with-no-files-in-bucket-1-tb-of-zombie-segments/4546 "2020-02-10T11:44:27Z")\
**Posts on this page:** 8\
**Page:** 1

<div class="post-metadata">

**Author:** ![Th3Van](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/th3van/32/66_2.png) [@Th3Van](https://forum.storj.io/u/Th3Van)\
**Post date:** [February 10, 2020, 11:44am UTC](https://forum.storj.io/t/exceeded-usage-limit-with-no-files-in-bucket-1-tb-of-zombie-segments/4546/1 "2020-02-10T11:44:27Z")

</div>

I’ve been running a script to fill a bucket to the 1TB limit and remove all the files again for a few days now.  
But for some reason I’m not able to upload anymore.  
Waited like 7 hours and still cant upload any files.

Overview page on the satellite shows 1TB used, despite no files exist in the bucket.

![billede](https://lc-storj.ams3.digitaloceanspaces.com/original/2X/f/f215595f548608bf463202d1449df821de61ccf8.png)

```auto
32.00 KiB / 9.31 GiB [> ____________________________________________] 0.00% ? p/s
Error: metainfo error: Exceeded Usage Limit; metainfo error: Exceeded Usage Limit

root@server030:~# date -u
Mon Feb 10 03:32:37 UTC 2020
root@server030:~# 
root@server030:~# uplink ls 
BKT 2020-01-29 02:22:18 test
root@server030:~# 
root@server030:~# uplink ls sj://test
root@server030:~# uplink --log.level debug ls sj://test
2020-02-10T04:33:22.236+0100 INFO Configuration loaded from: /root/.local/share/storj/uplink/config.yaml
2020-02-10T04:33:22.236+0100 DEBUG debug server listening on 127.0.0.1:40031
2020-02-10T04:33:23.189+0100 DEBUG allowed minimum version from control server is: v0.26.0
2020-02-10T04:33:23.189+0100 INFO running on version v0.31.12
root@server030:~# 

```

7 hours later …

```auto
root@server030:~# date -u  
Mon Feb 10 10:11:57 UTC 2020
root@server030:~# 
root@server030:~# uplink ls
BKT 2020-01-29 02:22:18 test
root@server030:~# uplink ls sj://test                   
root@server030:~# uplink --log.level debug ls sj://test
2020-02-10T11:12:16.753+0100 INFO Configuration loaded from: /root/.local/share/storj/uplink/config.yaml
2020-02-10T11:12:16.753+0100 DEBUG debug server listening on 127.0.0.1:35875
2020-02-10T11:12:17.298+0100 DEBUG allowed minimum version from control server is: v0.26.0
2020-02-10T11:12:17.298+0100 INFO running on version v0.31.12
root@server030:~#

32.00 KiB / 9.31 GiB [> ____________________________________________] 0.00% ? p/s
Error: metainfo error: Exceeded Usage Limit; metainfo error: Exceeded Usage Limit

```

Could this be a result of 1 TB Zombi segments?

Support has been notified, and I’ll post in here as it progresses.

---

<div class="post-metadata">

**Author:** ![Th3Van](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/th3van/32/66_2.png) [@Th3Van](https://forum.storj.io/u/Th3Van)\
**Post date:** [February 10, 2020, 3:34pm UTC](https://forum.storj.io/t/exceeded-usage-limit-with-no-files-in-bucket-1-tb-of-zombie-segments/4546/2 "2020-02-10T15:34:36Z")

</div>

Looks like it’s a known issue by the dev team.  
They are currently working on a fix. 👍

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<div class="post-metadata">

**Author:** ![blu](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/blu/32/1133_2.png) [@blu](https://forum.storj.io/u/blu)\
**Post date:** [February 12, 2020, 9:59pm UTC](https://forum.storj.io/t/exceeded-usage-limit-with-no-files-in-bucket-1-tb-of-zombie-segments/4546/3 "2020-02-12T21:59:24Z")

</div>

@Th3Van Hello I am going through the same problem as well and was wondering if there has been a fix yet. I was also wondering if this problem is within a single API key level or the whole account level, thank you.

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<div class="post-metadata">

**Author:** ![Th3Van](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/th3van/32/66_2.png) [@Th3Van](https://forum.storj.io/u/Th3Van)\
**Post date:** [February 12, 2020, 10:06pm UTC](https://forum.storj.io/t/exceeded-usage-limit-with-no-files-in-bucket-1-tb-of-zombie-segments/4546/4 "2020-02-12T22:06:24Z")

</div>

Hello @blu, and welcome the forum!

I have not tried with a new API key, but I think the fix are on its way :  
[https://review.dev.storj.io/c/storj/storj/+/764](https://review.dev.storj.io/c/storj/storj/+/764)

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<div class="post-metadata">

**Author:** ![kinor](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/kinor/32/1135_2.png) [@kinor](https://forum.storj.io/u/kinor)\
**Post date:** [February 13, 2020, 4:39pm UTC](https://forum.storj.io/t/exceeded-usage-limit-with-no-files-in-bucket-1-tb-of-zombie-segments/4546/5 "2020-02-13T16:39:54Z")

</div>

In our case, we did remove **all the buckets and files** testing the system and it seems according to [https://review.dev.storj.io/c/storj/storj/+/764](https://review.dev.storj.io/c/storj/storj/+/764) our accounting is not working due to a bug related to unaccountable transactions. Since we are at a stand still, what is a potential short-term solution?

 ![image](https://storj-s3.bcdn.literatehosting.net/original/2X/0/002eb5486ceab96df295d8e84c97521e11401ab6.jpeg)

---

<div class="post-metadata">

**Author:** ![heunland](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/heunland/32/6076_2.png) [@heunland](https://forum.storj.io/u/heunland)\
**Post date:** [February 13, 2020, 5:54pm UTC](https://forum.storj.io/t/exceeded-usage-limit-with-no-files-in-bucket-1-tb-of-zombie-segments/4546/6 "2020-02-13T17:54:30Z")

</div>

Our dev team is currently working on a fix, unfortunately I do not currently have an ETA for when the solution will be available yet. Thanks for your patience!

---

<div class="post-metadata">

**Author:** ![Th3Van](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/th3van/32/66_2.png) [@Th3Van](https://forum.storj.io/u/Th3Van)\
**Post date:** [March 29, 2020, 2:15am UTC](https://forum.storj.io/t/exceeded-usage-limit-with-no-files-in-bucket-1-tb-of-zombie-segments/4546/7 "2020-03-29T02:15:34Z")

</div>

Any progress on this issue?

Six days ago, I did a 30 x 1TB concurrent upload test that all failed @ ~24TB → [Uploads limited to 24 hours?](https://forum.storj.io/t/uploads-limited-to-24-hours/5353)

The upload issue has since been fixed, but I have not preformed the upload test again, because I’m being charged ~$8 each day since the upload test failed.  
I’m currently at ~$116.88 in cost for storing 0 object and 32TB of “zombie/failed” storage on the network, that I’m not able to remove/delete myself. 🙂

If the 30TB upload test fails again, I could end up being charged ~$16 daily, and the $125 I’ve deposit to the EU satellite, will all be spend on zombie/failed storage, and not on legit storage 😉

 ![billede](https://storj-s3.bcdn.literatehosting.net/original/2X/d/d8cdf73a3bd158ceab83ce1eff3c3b8759db08b4.png)  
 ![billede](https://storj-s3.bcdn.literatehosting.net/original/2X/2/2720ec5885a3d7ce51208efa65657f606baf2d3f.png)  
 ![billede](https://storj-s3.bcdn.literatehosting.net/original/2X/2/2ef458de13ee29bea6e63b0546cab5791cf2fe15.png)

//Th3Van

---

<div class="post-metadata">

**Author:** ![Alexey](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/alexey/32/41_2.png) [@Alexey](https://forum.storj.io/u/Alexey)\
**Post date:** [March 29, 2020, 2:05pm UTC](https://forum.storj.io/t/exceeded-usage-limit-with-no-files-in-bucket-1-tb-of-zombie-segments/4546/8 "2020-03-29T14:05:39Z")

</div>

2 posts were merged into an existing topic: [Unlimited egress for beta test or limited=unlimited?](https://forum.storj.io/t/unlimited-egress-for-beta-test-or-limited-unlimited/4976/31)
