For some reason I can't ping the satellite's :\

The Storj docker is up and I can access the dashboard, but the node is offline. I went through the identity creation and verified it was signed (returned numbers of 2 and 3). I’ve re-installed the docker 10x, even after creating a NEW identity and verifying that as well. For some reason I cannot figure out why I keep getting this error.

2021-03-29T01:14:22.040Z ERROR contact:service ping satellite failed “error”: “ping satellite error: failed to dial storage node (ID: redacted) at address redactedddns:28969: rpc: dial tcp xxx.xxx.xxx.xxx:28969: connect: connection refused”, “errorVerbose”: “ping satellite error: failed to dial storage node (ID: redacted) at address redactedddns:28969: rpc: dial tcp xxx.xxx.xxx.xxx:28969: connect: connection refused\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatelliteOnce:141\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstorj.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/common/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}

Show your docker run command and hide any personal info.

If you use -e ADDRESS=redactedddns:28969, then you should either use port mapping like -p 28969:28967 or forward your 28969 port to your device’s IP and port 28967 with default -p 28967:28967 (will work only in case of one node on this device).

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