That’s not the point. Op wanted to see unambiguous explicit policy. Everyone has different requirements. This is op’s requirement:
This is clearly important to them; we are not to judge, because we don’t have full story. Maybe some corner case happened in the past and they now stress out about this remote possibility to the point of abandoning service that suits them every day due to a missing policy on hypothetical possibility of something going wrong in the future, that is never expected to happen.
Anecdotally I operate on the assumption that if I stop paying my data is poof. I also assume that if provider failed to charge my card they will do reasonable thing and not poof my data immediately because this is beyond my control. But also don’t entrust all my data to one entity and therefor don’t really care. It works out on average.
I don’t think this is possible. And no, “go buy a token and deposit storj”, is not a viable solution for normal people.
The equivalent of this is however “here is my card, charge it as needed”. This is effectively forever prepayment that can only be considered defaulted on “insufficient funds” error. Not any other payment network fault. Problem does not exist.
And this is why web pages all have redundancy in the way they link to images, downloads, csses, etc. If one storage provider fails, another will serve the content!
I think that’s a reasonable ask, the storj retention policy feels too vague to me especially compared to the B2 doc you posted. I’ve raised this internally to see if we can get the policy clarified.
You will be billed only for actual usage. The prepaid payment method doesn’t incur monthly or yearly fee by default, unless you conclude a contract with exact this model (the good example is IX Starter Package, it’s a one year package for a fixed amount of storage, independently would you use it fully or not). So, you likely would prepay once and use it for several months or even years (solely depends on your usage, not the project limits).
From my own experience, once you stop paying bills, around 2 months nothing happens (2 months after unpaid bill, so it is nearly 3 months from last successful payment), then your account is switched to read only (cannot download or upload, but can see everything on web interface), and then a number of months nothing is deleted. I bet it is manual process so it may be totally random, but my data got deleted after more than half year since last payment. So you have more than plenty of time to get things fixed. And you will be getting multiple notifications and warnings from storj.
Sorry for the harsh response I gave to another user. For someone telling me to add 10x of the money in relation to my previous/usual bill in order to be safe from the data deletion is ridiculous, thus I responded accordingly.
You can ignore it. That’s obviously not the point at all.
Thanks for sharing your experience. However, I would prefer to have a clear policy. I wouldn’t feel happy or safe just because my one of friends get their data deleted, let’s say, after a year of non-payment, while another get 6 months, etc. It’s still random, it could be 1 day for me if I’m not lucky enough, and Storj would bear no responsibility for it, since the policy says that the data will get deleted in a reasonable amount of time.
And who says how long is that reasonable amount of time? Me? I would say 10 years, because I’m a bad user. While another would say zero day, since he’s a node operator. Having a clear policy would benefit everyone, the users and node operators alike.
I would be more happy if the policy is clear, be it 7 days, 14 days, 30 days, 45 days, or whatever days the team deemed reasonable. Just put in the exact number, preferably including the procedure for the deletion in the policy. I can’t base my data safety on luck alone.
yes, right now it’s kind of random. The deletion is a slow process, when the satellite want more free space, it would delete segments of the stalled accounts. Right now it could take a long time, but not guarantee.
You should receive the email warning with the amount of time you have before your data will gone. There are several such warnings, the last one is usually final with the explicit wording.
So, please, make sure that your account email is still working.