# How to revoke my subscription in Tardigrade platform?

**URL:** <https://forum.storj.io/t/how-to-revoke-my-subscription-in-tardigrade-platform/6912>\
**Category:** Uncategorized\
**Created:** [May 18, 2020, 4:32pm UTC](https://forum.storj.io/t/how-to-revoke-my-subscription-in-tardigrade-platform/6912 "2020-05-18T16:32:51Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![hanani8](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/hanani8/32/1121_2.png) [@hanani8](https://forum.storj.io/u/hanani8)\
**Post date:** [May 18, 2020, 4:32pm UTC](https://forum.storj.io/t/how-to-revoke-my-subscription-in-tardigrade-platform/6912/1 "2020-05-18T16:32:51Z")

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I would like to know how to unplug my card details?

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**Author:** ![anon27637763](https://storj.bcdn.literatehosting.com/letter_avatar/anon27637763/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon27637763](https://forum.storj.io/u/anon27637763)\
**Post date:** [May 18, 2020, 4:42pm UTC](https://forum.storj.io/t/how-to-revoke-my-subscription-in-tardigrade-platform/6912/2 "2020-05-18T16:42:23Z")

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As far as I remember, you can’t do that…

But I seem to remember that contacting Tardigrade may allow one to remove a CC from your account.

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**Author:** ![hanani8](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/hanani8/32/1121_2.png) [@hanani8](https://forum.storj.io/u/hanani8)\
**Post date:** [May 18, 2020, 4:43pm UTC](https://forum.storj.io/t/how-to-revoke-my-subscription-in-tardigrade-platform/6912/3 "2020-05-18T16:43:17Z")

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That’s weird. Almost feels deliberate.

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**Author:** ![anon27637763](https://storj.bcdn.literatehosting.com/letter_avatar/anon27637763/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon27637763](https://forum.storj.io/u/anon27637763)\
**Post date:** [May 18, 2020, 4:50pm UTC](https://forum.storj.io/t/how-to-revoke-my-subscription-in-tardigrade-platform/6912/4 "2020-05-18T16:50:55Z")

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I think it’s related to the promotional arrangements…

But maybe it has something to do with the CC processor…

I don’t know. I just remember seeing the issue in a forum post about 2 months ago.

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**Author:** ![SGC](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/sgc/32/1132_2.png) [@SGC](https://forum.storj.io/u/SGC)\
**Post date:** [May 18, 2020, 4:57pm UTC](https://forum.storj.io/t/how-to-revoke-my-subscription-in-tardigrade-platform/6912/5 "2020-05-18T16:57:59Z")

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i’m sure they just forgot to add a forget my cc feature, so far as i know that stuff is pretty much industry standard today… or you pressed the save my details when putting them in… alas there really should be a feature to remove a cc.

lets call in @brandon for this one… i’m sure he can put this towards who ever needs to look at it.

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**Author:** ![SGC](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/sgc/32/1132_2.png) [@SGC](https://forum.storj.io/u/SGC)\
**Post date:** [May 18, 2020, 4:59pm UTC](https://forum.storj.io/t/how-to-revoke-my-subscription-in-tardigrade-platform/6912/6 "2020-05-18T16:59:38Z")

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haven’t noticed it before, but i’m already pretty new… so… i duno, i’m sure they will get around to it… happy customers goes a long way towards building a successful business.

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**Author:** ![BrightSilence](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/brightsilence/32/6048_2.png) [@BrightSilence](https://forum.storj.io/u/BrightSilence)\
**Post date:** [May 18, 2020, 5:12pm UTC](https://forum.storj.io/t/how-to-revoke-my-subscription-in-tardigrade-platform/6912/7 "2020-05-18T17:12:15Z")

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You’re basically using the service on credit and pay later. They can only do that if they have either a valid payment method or a reserve when you pay with tokens.

Support will be able to help you though. [https://support.tardigrade.io/hc/en-us/requests/new](https://support.tardigrade.io/hc/en-us/requests/new)

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**Author:** ![kevink](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/kevink/32/6077_2.png) [@kevink](https://forum.storj.io/u/kevink)\
**Post date:** [May 18, 2020, 6:16pm UTC](https://forum.storj.io/t/how-to-revoke-my-subscription-in-tardigrade-platform/6912/8 "2020-05-18T18:16:34Z")

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Somewhere it has been mentioned by storj that the support can remove your card if you create a ticket.
