# I can't access buckets or share files in all my projects

**URL:** <https://forum.storj.io/t/i-cant-access-buckets-or-share-files-in-all-my-projects/30618>\
**Category:** Product Discussions\
**Tags:** website\
**Created:** [August 26, 2025, 2:01pm UTC](https://forum.storj.io/t/i-cant-access-buckets-or-share-files-in-all-my-projects/30618 "2025-08-26T14:01:41Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![pcresumen](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/pcresumen/32/1122_2.png) [@pcresumen](https://forum.storj.io/u/pcresumen)\
**Post date:** [August 26, 2025, 2:01pm UTC](https://forum.storj.io/t/i-cant-access-buckets-or-share-files-in-all-my-projects/30618/1 "2025-08-26T14:01:41Z")

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Good afternoon,

For about a day now, I haven’t been able to access my project buckets from the web browser or access files I’ve shared via the link. This happens in all buckets in all projects. I’m sharing screenshots of the errors.

 ![image](https://storj-s3.bcdn.literatehosting.net/original/3X/0/d/0d76237daefd509027b4dce06f729d89ce077c24.png)

 ![image](https://storj-s3.bcdn.literatehosting.net/original/3X/3/8/38ae60cd8f5b0af74a360d2dce4e0c3f7cd493f7.png)

I hope you can help me.

Best regards.

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**Author:** ![nerdatwork](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/nerdatwork/32/1135_2.png) [@nerdatwork](https://forum.storj.io/u/nerdatwork)\
**Post date:** [August 26, 2025, 2:33pm UTC](https://forum.storj.io/t/i-cant-access-buckets-or-share-files-in-all-my-projects/30618/2 "2025-08-26T14:33:16Z")

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Have you tried clearing cache ?

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<div class="post-metadata">

**Author:** ![pcresumen](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/pcresumen/32/1122_2.png) [@pcresumen](https://forum.storj.io/u/pcresumen)\
**Post date:** [August 26, 2025, 2:34pm UTC](https://forum.storj.io/t/i-cant-access-buckets-or-share-files-in-all-my-projects/30618/3 "2025-08-26T14:34:22Z")

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Yes I have cleared cache and tested it on different devices and browsers

I realized this because a colleague I shared a file with a few days ago can’t download it now that he needs it again.

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**Author:** ![Dominick](https://storj.bcdn.literatehosting.com/letter_avatar/dominick/32/5_5575768a8748004e209b776fc1b2916d.png) [@Dominick](https://forum.storj.io/u/Dominick)\
**Post date:** [August 26, 2025, 4:11pm UTC](https://forum.storj.io/t/i-cant-access-buckets-or-share-files-in-all-my-projects/30618/4 "2025-08-26T16:11:22Z")

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We have a few reports of this and are investigating. Could you please provide the following?

- External IP
- ISP

Please feel free to DM this information if you would like to keep it private.

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**Author:** ![Dominick](https://storj.bcdn.literatehosting.com/letter_avatar/dominick/32/5_5575768a8748004e209b776fc1b2916d.png) [@Dominick](https://forum.storj.io/u/Dominick)\
**Post date:** [August 26, 2025, 5:44pm UTC](https://forum.storj.io/t/i-cant-access-buckets-or-share-files-in-all-my-projects/30618/5 "2025-08-26T17:44:02Z")

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Update: Looks like some ISPs in Spain are having routing/peering issues. @pcresumen, please contact your ISP.