If that was the case, why do all that roundabout shenanigans instead of saying: to get support your usage must be over $50 or more per month, otherwise use forum. Or pay $50/incident. Because I imagine a lot of competent people who can solve their own issues also don’t want to deal with token. I’d say 100% of those dont’.
Think about it this way: In Storj’s own pricing message, using STORJ is worth waiving a $50/month minimum fee. Operators are forced to deal with the same token. Where is the corresponding $50/month credit for them?
Seriously, today, Storj storage service is still unbeatable on bang for buck of value offered, but I cannot recommend it to anyone because of this “punitive $5 or $50 unless you buy our fake money” nonsense. This discredits the whole operation. People don’t take this token peddling seriously. Literally today I suggested AWS and Google cloud to a person who uses storj and was looking to switch to backblaze of all things after the announcement. It’s a pity.
That’s OK, I’ll wait a few years, customers will vote with their money. Actual money I must add.