# Just started Graceful exit on a satellite , it went to 34% and failed

**URL:** <https://forum.storj.io/t/just-started-graceful-exit-on-a-satellite-it-went-to-34-and-failed/7645>\
**Category:** troubleshooting\
**Tags:** graceful-exit, disqualification\
**Created:** [June 18, 2020, 8:40am UTC](https://forum.storj.io/t/just-started-graceful-exit-on-a-satellite-it-went-to-34-and-failed/7645 "2020-06-18T08:40:50Z")\
**Posts on this page:** 14\
**Page:** 1

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**Author:** ![techcenter](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/techcenter/32/67_2.png) [@techcenter](https://forum.storj.io/u/techcenter)\
**Post date:** [June 18, 2020, 8:40am UTC](https://forum.storj.io/t/just-started-graceful-exit-on-a-satellite-it-went-to-34-and-failed/7645/1 "2020-06-18T08:40:50Z")

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Just starte Graceful exit on a satellite , it went to 34% and failed (got the Completion Receipt ). I would like to find out why it failed. any ideas on what to look for in the logs? Thank you !

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**Author:** ![Alexey](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/alexey/32/41_2.png) [@Alexey](https://forum.storj.io/u/Alexey)\
**Post date:** [June 18, 2020, 8:46am UTC](https://forum.storj.io/t/just-started-graceful-exit-on-a-satellite-it-went-to-34-and-failed/7645/2 "2020-06-18T08:46:03Z")

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Search for “graceful” and “failed” in your logs. It could explain a little bit.  
Please, tell me which version of storagenode, also what is the type - Windows GUI or docker, and your NodeID.

Please, clarify, did you change any parameter for Graceful Exit?

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**Author:** ![techcenter](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/techcenter/32/67_2.png) [@techcenter](https://forum.storj.io/u/techcenter)\
**Post date:** [June 18, 2020, 8:56am UTC](https://forum.storj.io/t/just-started-graceful-exit-on-a-satellite-it-went-to-34-and-failed/7645/3 "2020-06-18T08:56:11Z")

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Thank you for the reply. I’m running on Debian - docker , node id 1YywDRxnZachKteFMJqVDGhrAS8kUPUaXh7Ygqm4XVJpSfcttB , Node Version: v1.5.2 .  
I haven’t made any changes in the parameter for Graceful Exit .  
I have searched the logs for “graceful” and “failed” but i have a lot of errors " no route to host".

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**Author:** ![kevink](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/kevink/32/6077_2.png) [@kevink](https://forum.storj.io/u/kevink)\
**Post date:** [June 18, 2020, 12:57pm UTC](https://forum.storj.io/t/just-started-graceful-exit-on-a-satellite-it-went-to-34-and-failed/7645/4 "2020-06-18T12:57:24Z")

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> [@techcenter](#):
>
> it went to 34% and failed (got the Completion Receipt

I thought it succeeds if you get a receipt. How can you get a receipt if it failed?

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<div class="post-metadata">

**Author:** ![techcenter](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/techcenter/32/67_2.png) [@techcenter](https://forum.storj.io/u/techcenter)\
**Post date:** [June 18, 2020, 3:25pm UTC](https://forum.storj.io/t/just-started-graceful-exit-on-a-satellite-it-went-to-34-and-failed/7645/5 "2020-06-18T15:25:16Z")

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I think you recive a recipe regardless of the outcome (failed or successful).  
[image|690x35](https://forum.storj.io/uploads/short-url/bcYjEFd081jiW7fJTGp7p5HWDVK.png)

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**Author:** ![kevink](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/kevink/32/6077_2.png) [@kevink](https://forum.storj.io/u/kevink)\
**Post date:** [June 18, 2020, 3:29pm UTC](https://forum.storj.io/t/just-started-graceful-exit-on-a-satellite-it-went-to-34-and-failed/7645/6 "2020-06-18T15:29:03Z")

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hmm interesting. thanks for the screenshot

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<div class="post-metadata">

**Author:** ![techcenter](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/techcenter/32/67_2.png) [@techcenter](https://forum.storj.io/u/techcenter)\
**Post date:** [June 18, 2020, 4:40pm UTC](https://forum.storj.io/t/just-started-graceful-exit-on-a-satellite-it-went-to-34-and-failed/7645/7 "2020-06-18T16:40:05Z")

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I used the information provided in another thread about log inspection after graceful exit and manage to make this graph.  
Does anyone have any idea why i have so many no route to host errors?  
Could this lead to failed GE ?

 ![meta-chart](https://storj-s3.bcdn.literatehosting.net/original/2X/6/63bce20c558224c39d6c01c3deac81c5013243fd.jpeg)

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<div class="post-metadata">

**Author:** ![Alexey](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/alexey/32/41_2.png) [@Alexey](https://forum.storj.io/u/Alexey)\
**Post date:** [June 18, 2020, 9:23pm UTC](https://forum.storj.io/t/just-started-graceful-exit-on-a-satellite-it-went-to-34-and-failed/7645/8 "2020-06-18T21:23:34Z")

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Please, filter out all errors and upload the log to [https://alpha.transfer.sh](https://alpha.transfer.sh) and post link here

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<div class="post-metadata">

**Author:** ![techcenter](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/techcenter/32/67_2.png) [@techcenter](https://forum.storj.io/u/techcenter)\
**Post date:** [June 18, 2020, 10:13pm UTC](https://forum.storj.io/t/just-started-graceful-exit-on-a-satellite-it-went-to-34-and-failed/7645/9 "2020-06-18T22:13:16Z")

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hi , here is the log [https://alpha.transfer.sh/yxN45/errors.log](https://alpha.transfer.sh/yxN45/errors.log)  
Thank you !

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<div class="post-metadata">

**Author:** ![Alexey](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/alexey/32/41_2.png) [@Alexey](https://forum.storj.io/u/Alexey)\
**Post date:** [June 18, 2020, 10:48pm UTC](https://forum.storj.io/t/just-started-graceful-exit-on-a-satellite-it-went-to-34-and-failed/7645/10 "2020-06-18T22:48:26Z")

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Created an internal issue to investigate. Please, keep your node online.

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**Author:** ![joesmoe](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/joesmoe/32/63_2.png) [@joesmoe](https://forum.storj.io/u/joesmoe)\
**Post date:** [June 19, 2020, 1:38pm UTC](https://forum.storj.io/t/just-started-graceful-exit-on-a-satellite-it-went-to-34-and-failed/7645/11 "2020-06-19T13:38:21Z")

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Very interesting, I also was under impression that if a receipt was generated that it was compelte.

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<div class="post-metadata">

**Author:** ![Alexey](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/alexey/32/41_2.png) [@Alexey](https://forum.storj.io/u/Alexey)\
**Post date:** [June 20, 2020, 12:08pm UTC](https://forum.storj.io/t/just-started-graceful-exit-on-a-satellite-it-went-to-34-and-failed/7645/12 "2020-06-20T12:08:25Z")

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No, the receipt is an encrypted and signed message of finishing of the process - failed or successful.

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**Author:** ![nkeur](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/nkeur/32/70_2.png) [@nkeur](https://forum.storj.io/u/nkeur)\
**Post date:** [June 20, 2020, 12:36pm UTC](https://forum.storj.io/t/just-started-graceful-exit-on-a-satellite-it-went-to-34-and-failed/7645/13 "2020-06-20T12:36:14Z")

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Hello,

I have a similar issue for two nodes connected at separate locations. Both disqualified on the 3 same satellites on June 19, with exit started on June 7th.

Gracefull exit went well on [europe-west-1.tardigrade.io:7777](http://europe-west-1.tardigrade.io:7777) , but seems to fail with [satellite.stefan-benten.de:7777](http://satellite.stefan-benten.de:7777) , [asia-east-1.tardigrade.io:7777](http://asia-east-1.tardigrade.io:7777) and [us-central-1.tardigrade.io:7777](http://us-central-1.tardigrade.io:7777).

Audit is at 100% on both and uptime at 99,9% for faulty nodes  
Nodes IDs are  
1AiuWZ5dGr5RTRqZ5EcFjiADu8wwN8J57DZCMJAE1wSvVCEAM8  
1M79qTiQ21MDVuw3neLJjoaCGeGwk6di6Egr3wAzhqS9BUTCdh

I’m more a networking guy than system expert, how can I check the docker logs to have more details?

Thanks

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<div class="post-metadata">

**Author:** ![techcenter](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/techcenter/32/67_2.png) [@techcenter](https://forum.storj.io/u/techcenter)\
**Post date:** [June 20, 2020, 4:20pm UTC](https://forum.storj.io/t/just-started-graceful-exit-on-a-satellite-it-went-to-34-and-failed/7645/14 "2020-06-20T16:20:45Z")

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I think the firs step is to copy the logs from docker. if you get the new storagenode version the logs will be deleted.  
You can do that with this : `docker logs storagenode 2>&1 > output.log`  
Also i’m not a expert , please look here for more information related to logs [Graceful Exit (log inspection)](https://forum.storj.io/t/graceful-exit-log-inspection/7273)
