# My node is offline from the first moment **URL:** \ **Category:** troubleshooting\ **Tags:** offline\ **Created:** [July 17, 2021, 2:09pm UTC](https://forum.storj.io/t/my-node-is-offline-from-the-first-moment/14604 "2021-07-17T14:09:46Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![SoloRei](https://storj.bcdn.literatehosting.com/letter_avatar/solorei/32/5_5575768a8748004e209b776fc1b2916d.png) [@SoloRei](https://forum.storj.io/u/SoloRei)\ **Post date:** [July 17, 2021, 2:09pm UTC](https://forum.storj.io/t/my-node-is-offline-from-the-first-moment/14604/1 "2021-07-17T14:09:46Z")
**English~** Hi, I created my node guiding me with this video [![](https://img.youtube.com/vi/iUQGgPmvt80/maxresdefault.jpg "#STORJ MEGATUTORIAL CONFIGURACIÓN #NODO\_STORJ") ](https://www.youtube.com/watch?v=iUQGgPmvt80) ![04](https://storj-s3.bcdn.literatehosting.net/original/2X/3/3caf751b4c21dbb9de59d95df65ca6a59d4cd76d.jpeg) I finished installing my node following these steps but from the first moment it was offline, reading I realized that this happens because it does not open port 28967 (which I had not done), so I continued to open it but the node is still offline. I am not an expert but I would really appreciate if you can help me, my node has been offline for 32 hours. **Spanish~** Hola, cree mi nodo guiándome con este video Termine de instalar mi nodo siguiendo esos pasos pero desde el primer momento estaba offline, leyendo me di cuenta que esto pasa por no abrir el puerto 28967 (lo cual no había hecho), entonces proseguí a abrirlo (creo) pero el nodo sigue offline. Yo no soy un experto pero gradecería mucho si pueden ayudarme, mi nodo lleva 32 horas fuera de linea. ---
**Author:** ![Vadim](https://storj.bcdn.literatehosting.com/letter_avatar/vadim/32/5_5575768a8748004e209b776fc1b2916d.png) [@Vadim](https://forum.storj.io/u/Vadim)\ **Post date:** [July 17, 2021, 3:14pm UTC](https://forum.storj.io/t/my-node-is-offline-from-the-first-moment/14604/2 "2021-07-17T15:14:40Z")
if you have windows, did you also opened port on windows? Do you have fix ip or DDNS configuration? show your config please, and logs. ---
**Author:** ![Skyblockpro1](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/skyblockpro1/32/6979_2.png) [@Skyblockpro1](https://forum.storj.io/u/Skyblockpro1)\ **Post date:** [July 17, 2021, 3:26pm UTC](https://forum.storj.io/t/my-node-is-offline-from-the-first-moment/14604/3 "2021-07-17T15:26:30Z")
Well I opened the ports in the firewall because I use win server version but when I tried setting up on win10 it automatically opened. I personally have mostly static IP but have DDNS as a backup ---
**Author:** ![SoloRei](https://storj.bcdn.literatehosting.com/letter_avatar/solorei/32/5_5575768a8748004e209b776fc1b2916d.png) [@SoloRei](https://forum.storj.io/u/SoloRei)\ **Post date:** [July 17, 2021, 3:39pm UTC](https://forum.storj.io/t/my-node-is-offline-from-the-first-moment/14604/4 "2021-07-17T15:39:04Z")
**English~** I am using NoIp and made an inbound rule to allow any traffic from any source and TCP port 28967 ![Config](https://storj-s3.bcdn.literatehosting.net/original/2X/6/6dabf53ba05fc9d71ccde20cc7dee26d630197e8.jpeg) **Spanish~** Estoy usando NoIp e hice una regla de entrada para permitir cualquier tráfico de cualquier fuente y puerto TCP 28967 ---
**Author:** ![will.topping](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/will.topping/32/6387_2.png) [@will.topping](https://forum.storj.io/u/will.topping)\ **Post date:** [July 17, 2021, 3:40pm UTC](https://forum.storj.io/t/my-node-is-offline-from-the-first-moment/14604/5 "2021-07-17T15:40:36Z")
are you sure your machine is still using 192.168.0.6 ? You could set a ip reservation in the router if not? ---
**Author:** ![Vadim](https://storj.bcdn.literatehosting.com/letter_avatar/vadim/32/5_5575768a8748004e209b776fc1b2916d.png) [@Vadim](https://forum.storj.io/u/Vadim)\ **Post date:** [July 17, 2021, 3:41pm UTC](https://forum.storj.io/t/my-node-is-offline-from-the-first-moment/14604/6 "2021-07-17T15:41:40Z")
when you instaled your node. did you writen noip adress : port as external, can you show configs, to see errors thre. ---
**Author:** ![Vadim](https://storj.bcdn.literatehosting.com/letter_avatar/vadim/32/5_5575768a8748004e209b776fc1b2916d.png) [@Vadim](https://forum.storj.io/u/Vadim)\ **Post date:** [July 17, 2021, 3:46pm UTC](https://forum.storj.io/t/my-node-is-offline-from-the-first-moment/14604/7 "2021-07-17T15:46:48Z")
in the config file your contact.external-address:noip address:28967 ---
**Author:** ![Vadim](https://storj.bcdn.literatehosting.com/letter_avatar/vadim/32/5_5575768a8748004e209b776fc1b2916d.png) [@Vadim](https://forum.storj.io/u/Vadim)\ **Post date:** [July 17, 2021, 3:48pm UTC](https://forum.storj.io/t/my-node-is-offline-from-the-first-moment/14604/8 "2021-07-17T15:48:02Z")
also check here is your port opened, may be you are behind NAT on provider side ---
**Author:** ![SoloRei](https://storj.bcdn.literatehosting.com/letter_avatar/solorei/32/5_5575768a8748004e209b776fc1b2916d.png) [@SoloRei](https://forum.storj.io/u/SoloRei)\ **Post date:** [July 17, 2021, 4:09pm UTC](https://forum.storj.io/t/my-node-is-offline-from-the-first-moment/14604/9 "2021-07-17T16:09:10Z")
I think that when installing my node I did not write the address noip: port as external, where I can find this config file? ---
**Author:** ![Vadim](https://storj.bcdn.literatehosting.com/letter_avatar/vadim/32/5_5575768a8748004e209b776fc1b2916d.png) [@Vadim](https://forum.storj.io/u/Vadim)\ **Post date:** [July 17, 2021, 4:25pm UTC](https://forum.storj.io/t/my-node-is-offline-from-the-first-moment/14604/10 "2021-07-17T16:25:16Z")
Propgram files\>Storj\>storagenode ---
**Author:** ![SoloRei](https://storj.bcdn.literatehosting.com/letter_avatar/solorei/32/5_5575768a8748004e209b776fc1b2916d.png) [@SoloRei](https://forum.storj.io/u/SoloRei)\ **Post date:** [July 17, 2021, 4:59pm UTC](https://forum.storj.io/t/my-node-is-offline-from-the-first-moment/14604/11 "2021-07-17T16:59:36Z")
yep, I did not write the address noip: port as external, can i modify it with notepad or other software? or do I need to reinstall the node ---
**Author:** ![Vadim](https://storj.bcdn.literatehosting.com/letter_avatar/vadim/32/5_5575768a8748004e209b776fc1b2916d.png) [@Vadim](https://forum.storj.io/u/Vadim)\ **Post date:** [July 17, 2021, 5:12pm UTC](https://forum.storj.io/t/my-node-is-offline-from-the-first-moment/14604/12 "2021-07-17T17:12:51Z")
Yes you can modify config, better if you use nodapad++, after need restart node. ---
**Author:** ![SoloRei](https://storj.bcdn.literatehosting.com/letter_avatar/solorei/32/5_5575768a8748004e209b776fc1b2916d.png) [@SoloRei](https://forum.storj.io/u/SoloRei)\ **Post date:** [July 17, 2021, 5:32pm UTC](https://forum.storj.io/t/my-node-is-offline-from-the-first-moment/14604/13 "2021-07-17T17:32:35Z")
I already modified it and rebooted the node, but it is still offline ![Config2](https://storj-s3.bcdn.literatehosting.net/original/2X/a/a884a4b3ae0c653ea4fab6c8e945b3449ede699b.jpeg) ---
**Author:** ![Vadim](https://storj.bcdn.literatehosting.com/letter_avatar/vadim/32/5_5575768a8748004e209b776fc1b2916d.png) [@Vadim](https://forum.storj.io/u/Vadim)\ **Post date:** [July 17, 2021, 6:13pm UTC](https://forum.storj.io/t/my-node-is-offline-from-the-first-moment/14604/14 "2021-07-17T18:13:43Z")
You need to put not ip but name that you registered. Like [something.noip.com:28967](http://something.noip.com:28967) or what you registered. Olso check port open that your port is realy opened. Sometime routers also make some problems that it realy not make nat as writen or need open firewall port additinaly ---
**Author:** ![SoloRei](https://storj.bcdn.literatehosting.com/letter_avatar/solorei/32/5_5575768a8748004e209b776fc1b2916d.png) [@SoloRei](https://forum.storj.io/u/SoloRei)\ **Post date:** [July 17, 2021, 7:07pm UTC](https://forum.storj.io/t/my-node-is-offline-from-the-first-moment/14604/15 "2021-07-17T19:07:34Z")
I already write the host name but it is still offline, even deactivate all security of my router and it is still offline. I would attach more images but the forum tells me that new users can only post one image per topic or reply. ![image](https://storj-s3.bcdn.literatehosting.net/original/2X/b/bc75883a5de9d61573436c90b2c331e9d2179762.jpeg) I also want to thank you for trying to help me, I am quite new to all this and somewhat clumsy, but I really thank you. ---
**Author:** ![Vadim](https://storj.bcdn.literatehosting.com/letter_avatar/vadim/32/5_5575768a8748004e209b776fc1b2916d.png) [@Vadim](https://forum.storj.io/u/Vadim)\ **Post date:** [July 17, 2021, 7:35pm UTC](https://forum.storj.io/t/my-node-is-offline-from-the-first-moment/14604/16 "2021-07-17T19:35:05Z")
you can try my toolbox, there is trobleshooting, it wil try trace problem. > **[Release Storejnode Toolbox · TonyTosol/Storj-Node-Toolbox](https://github.com/TonyTosol/Storj-Node-Toolbox/releases/tag/1.8)** > > //github.com/TonyTosol/Storj-Node-Toolbox/releases/tag/1.8 ---
**Author:** ![daschmidt](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/daschmidt/32/8459_2.png) [@daschmidt](https://forum.storj.io/u/daschmidt)\ **Post date:** [July 17, 2021, 7:53pm UTC](https://forum.storj.io/t/my-node-is-offline-from-the-first-moment/14604/17 "2021-07-17T19:53:28Z")
maybe check [Open Port Check Tool - Test Port Forwarding on Your Router](https://www.yougetsignal.com/tools/open-ports/?port=28967) ---
**Author:** ![SoloRei](https://storj.bcdn.literatehosting.com/letter_avatar/solorei/32/5_5575768a8748004e209b776fc1b2916d.png) [@SoloRei](https://forum.storj.io/u/SoloRei)\ **Post date:** [July 17, 2021, 9:05pm UTC](https://forum.storj.io/t/my-node-is-offline-from-the-first-moment/14604/18 "2021-07-17T21:05:29Z")
I run the “trobleshooting” from the toolbox and this appears ![image](https://storj-s3.bcdn.literatehosting.net/original/2X/1/1f7b3cfbf70f7f2d5df41f5dc9d0efdf735c278b.png) ---
**Author:** ![SoloRei](https://storj.bcdn.literatehosting.com/letter_avatar/solorei/32/5_5575768a8748004e209b776fc1b2916d.png) [@SoloRei](https://forum.storj.io/u/SoloRei)\ **Post date:** [July 17, 2021, 9:25pm UTC](https://forum.storj.io/t/my-node-is-offline-from-the-first-moment/14604/19 "2021-07-17T21:25:11Z")
I check it and it says closed (? ![image](https://storj-s3.bcdn.literatehosting.net/original/2X/c/ca2317a82548ea896e98e5cbb8cea607ae5cfe99.png) ---
**Author:** ![Vadim](https://storj.bcdn.literatehosting.com/letter_avatar/vadim/32/5_5575768a8748004e209b776fc1b2916d.png) [@Vadim](https://forum.storj.io/u/Vadim)\ **Post date:** [July 17, 2021, 9:51pm UTC](https://forum.storj.io/t/my-node-is-offline-from-the-first-moment/14604/20 "2021-07-17T21:51:34Z")
then you are behind rovider NAT, you can asc your provider to open ports or if it not posible use some VPN provider with port forward. [Next page](https://forum.storj.io/t/my-node-is-offline-from-the-first-moment/14604.md?page=2)