# Need Help: QNAP Storj App V. 1.1.3 Not Working - Service Unavailable

**URL:** <https://forum.storj.io/t/need-help-qnap-storj-app-v-1-1-3-not-working-service-unavailable/15079>\
**Category:** troubleshooting\
**Tags:** qnap-app, storagenode, qnap-nas\
**Created:** [August 28, 2021, 8:15pm UTC](https://forum.storj.io/t/need-help-qnap-storj-app-v-1-1-3-not-working-service-unavailable/15079 "2021-08-28T20:15:55Z")\
**Posts on this page:** 5\
**Page:** 2

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**Author:** ![paragpadsumbiya](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/paragpadsumbiya/32/7133_2.png) [@paragpadsumbiya](https://forum.storj.io/u/paragpadsumbiya)\
**Post date:** [December 28, 2021, 11:45am UTC](https://forum.storj.io/t/need-help-qnap-storj-app-v-1-1-3-not-working-service-unavailable/15079/21 "2021-12-28T11:45:24Z")

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Hello @Roberto

Yes if you enable that then App will start to work.

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**Author:** ![Roberto](https://storj.bcdn.literatehosting.com/letter_avatar/roberto/32/5_5575768a8748004e209b776fc1b2916d.png) [@Roberto](https://forum.storj.io/u/Roberto)\
**Post date:** [December 28, 2021, 6:13pm UTC](https://forum.storj.io/t/need-help-qnap-storj-app-v-1-1-3-not-working-service-unavailable/15079/22 "2021-12-28T18:13:29Z")

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Hi @paragpadsumbiya

I have activated the Web server

 ![3](https://storj-s3.bcdn.literatehosting.net/original/2X/8/82678e1a734329d2483589e13cdc5a8e44a5d08a.png)

but the application does not see my identity

![image](https://storj-s3.bcdn.literatehosting.net/original/2X/8/88ddf14daff3b5268aac409cd7c6abdc2fdcad93.png)

The node is functional

 ![4](https://storj-s3.bcdn.literatehosting.net/original/2X/6/63265a5cb317e4cd7cf3ca56a0382bf2af365e49.png)

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<div class="post-metadata">

**Author:** ![paragpadsumbiya](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/paragpadsumbiya/32/7133_2.png) [@paragpadsumbiya](https://forum.storj.io/u/paragpadsumbiya)\
**Post date:** [December 30, 2021, 1:09pm UTC](https://forum.storj.io/t/need-help-qnap-storj-app-v-1-1-3-not-working-service-unavailable/15079/23 "2021-12-30T13:09:32Z")

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Hello @Roberto

Is your identity path has “revocations.db” and “storagenode/” folder ?

Thanks  
Parag Padsumbiya

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<div class="post-metadata">

**Author:** ![Roberto](https://storj.bcdn.literatehosting.com/letter_avatar/roberto/32/5_5575768a8748004e209b776fc1b2916d.png) [@Roberto](https://forum.storj.io/u/Roberto)\
**Post date:** [February 2, 2022, 6:35am UTC](https://forum.storj.io/t/need-help-qnap-storj-app-v-1-1-3-not-working-service-unavailable/15079/24 "2022-02-02T06:35:29Z")

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Sorry for the delay in replying. In the Identity folder there are both revocations, db and storagenode folder. Now, when I launch the application, it is created in a new container but it doesn’t recognize me the existing one (I already have the working node)  
P.S. Version 1.1.4

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**Author:** ![Alexey](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/alexey/32/41_2.png) [@Alexey](https://forum.storj.io/u/Alexey)\
**Post date:** [February 2, 2022, 7:44am UTC](https://forum.storj.io/t/need-help-qnap-storj-app-v-1-1-3-not-working-service-unavailable/15079/25 "2022-02-02T07:44:29Z")

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Make sure to specify the parent folder for the `storage` folder as your data location and identity folder containing 6 files of identity as the identity location.

For example, your database files `*.db` are placed into `/mnt/storj/storagenode/storage`, then you need to specify `/mnt/storj/storagenode` as data location. The docker version of storagenode will silently add `storage` to there, so it should recognize its data.  
However, the identity must belong to that data, otherwise it will be slowly deleted to the trash, and the original identity will be disqualified.

[Previous page](https://forum.storj.io/t/need-help-qnap-storj-app-v-1-1-3-not-working-service-unavailable/15079.md?page=1)