Hello Alexey and other admins! Alexey, because of some reason, one of my oldest node (about 1 year) has been disqualifyed without any reason! I have reinstalled Windows and connect node back yesterday and now I see this: [image] [image] 20 lines of logs: C:\Users\Alexander>docker logs --tail …

[image] Aka985: without any reason That’s not how the universe works. You have poor Online and Audit scores. 20 last log lines are (almost) meaningless if they contain regular node stuff but not warnings nor errors. You need to provide more or just look specifically for warnings, errors and …

Additionally to what @mars_9t has already said, it would be very helpful if you tell exactly what you did when you “reinstalled” Windows and “connected back” the node. Because it sounds like these actions have caused the problems that have led to the disqualification.

Yep. You are right. There should be reason, but it is unclear for me. Proper logs: PS C:\Users\Alexander> Get-Content "$env:ProgramFiles/Storj/Storage Node/storagenode.log" -Tail 20 -Wait 2023-05-15T10:48:29.242+0300 INFO piecestore download started {"Piece ID": "YZPWLTH47WWKL6PV…

[image] Aka985: ERROR piecestore download failed {"Piece ID": "YZPWLTH47WWKL6PVC7V75NGKZK5P3LVQQFZDIZADG24EEAV6VBAQ", "Satellite ID": "12tRQrMTWUWwzwGh18i7Fqs67kmdhH9t6aToeiwbo5mfS2rUmo", "Action": "GET_AUDIT", "Offset": 102912, "Size": 0, "Remote Address": "34.23.202.176:34454", "error":…

Does it means “all over”? I have no idea, why most stable node, worked normal 1 year, become to loose files Regards, Alexander

These logs are from now, when node is already disqualified. I am not that familiar with how node can behave in such condition (no DQ for me, yet), but there is a file does not exist error. Are you sure the node’s config has correct directory set? Drive letter could’ve changed. Or maybe you pointed i…

More logs Thanks, you are absolutly right, drive letter was wrong [image] Is it possible to fix disqualification? Regards, Alexander

Yes, disqualification is final. There is no returning. You can use the log entry to check if the file exist or not… [image] Aka985: ERROR piecestore download failed {“Piece ID”: “K7HIAWUIQMCH7UTRJFR4V5EPQO4NIMNBN5SEUWJOBBZGI23ZKGAQ”, “Satellite ID”: “12tRQrMTWUWwzwGh18i7Fqs67kmdhH9t6aToeiwbo5…

[image] Aka985: you are absolutly right Don’t like to be in this case :confused: [image] Aka985: Is it possible to fix disqualification? Unfortunately it is permanent. Node is dead. Need to start over. [*]

It looks very strange. Such stupid mistake whoever can do. Why not to make some allert or give time to node operator to fix it? Regards, Alexander

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