# \[NODE DOWN\] Windows 10 GUI **URL:** \ **Category:** troubleshooting\ **Tags:** windows\ **Created:** [February 10, 2020, 4:46am UTC](https://forum.storj.io/t/node-down-windows-10-gui/4544 "2020-02-10T04:46:07Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![ARA](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/ara/32/71_2.png) [@ARA](https://forum.storj.io/u/ARA)\ **Post date:** [February 10, 2020, 4:46am UTC](https://forum.storj.io/t/node-down-windows-10-gui/4544/1 "2020-02-10T04:46:08Z")
Recently I had problems with my node. If we look back from the start it was running fine without any problems 2-3 months straight, eversince a full server restart it have lived its own life In the beginning it worked to just reinstall the node, but that dont work anymore. I have check all standard settings over and over again and it look as it should be looking. This is my log over the night, it was working yesterday. ![image](https://storj-s3.bcdn.literatehosting.net/original/2X/5/5b0d8cabfa130b57a605fe0712d5ff7c92d603f9.png) 2020-02-10T00:01:32.604+0100 INFO bandwidth Performing bandwidth usage rollups 2020-02-10T00:01:33.467+0100 INFO version running on version v0.31.12 2020-02-10T00:16:33.347+0100 INFO version running on version v0.31.12 2020-02-10T00:31:33.379+0100 INFO version running on version v0.31.12 2020-02-10T00:41:11.309+0100 INFO Interrogate request received. 2020-02-10T00:46:33.579+0100 INFO version running on version v0.31.12 2020-02-10T01:01:32.603+0100 INFO bandwidth Performing bandwidth usage rollups 2020-02-10T01:01:33.371+0100 INFO version running on version v0.31.12 2020-02-10T01:16:33.473+0100 INFO version running on version v0.31.12 2020-02-10T01:31:33.377+0100 INFO version running on version v0.31.12 2020-02-10T01:41:10.957+0100 INFO Interrogate request received. 2020-02-10T01:46:33.336+0100 INFO version running on version v0.31.12 2020-02-10T02:01:32.603+0100 INFO bandwidth Performing bandwidth usage rollups 2020-02-10T02:01:33.340+0100 INFO version running on version v0.31.12 2020-02-10T02:16:33.322+0100 INFO version running on version v0.31.12 2020-02-10T02:31:33.473+0100 INFO version running on version v0.31.12 2020-02-10T02:41:11.529+0100 INFO Interrogate request received. 2020-02-10T02:46:33.389+0100 INFO version running on version v0.31.12 2020-02-10T03:01:32.603+0100 INFO bandwidth Performing bandwidth usage rollups 2020-02-10T03:01:33.333+0100 INFO version running on version v0.31.12 2020-02-10T03:16:33.371+0100 INFO version running on version v0.31.12 2020-02-10T03:28:25.723+0100 INFO trust Scheduling next refresh {“after”: “4h52m32.357650914s”} 2020-02-10T03:31:33.320+0100 INFO version running on version v0.31.12 2020-02-10T03:41:11.149+0100 INFO Interrogate request received. 2020-02-10T03:46:33.454+0100 INFO version running on version v0.31.12 2020-02-10T04:01:32.603+0100 INFO bandwidth Performing bandwidth usage rollups 2020-02-10T04:01:33.344+0100 INFO version running on version v0.31.12 2020-02-10T04:16:33.339+0100 INFO version running on version v0.31.12 2020-02-10T04:31:33.339+0100 INFO version running on version v0.31.12 2020-02-10T04:41:10.739+0100 INFO Interrogate request received. 2020-02-10T04:46:33.326+0100 INFO version running on version v0.31.12 2020-02-10T05:01:32.603+0100 INFO bandwidth Performing bandwidth usage rollups 2020-02-10T05:01:33.463+0100 INFO version running on version v0.31.12 2020-02-10T05:09:15.034+0100 INFO Stop/Shutdown request received. 2020-02-10T05:09:17.165+0100 INFO Configuration loaded from: C:\Program Files\Storj\Storage Node\config.yaml 2020-02-10T05:09:18.315+0100 INFO version running on version v0.31.12 2020-02-10T05:09:18.342+0100 INFO db.migration Database Version {“version”: 31} 2020-02-10T05:09:19.325+0100 INFO preflight:localtime start checking local system clock with trusted satellites’ system clock. 2020-02-10T05:09:20.295+0100 INFO preflight:localtime local system clock is in sync with trusted satellites’ system clock. 2020-02-10T05:09:20.295+0100 INFO bandwidth Performing bandwidth usage rollups 2020-02-10T05:09:20.296+0100 INFO trust Scheduling next refresh {“after”: “5h38m5.18353752s”} 2020-02-10T05:09:20.298+0100 INFO Node started 2020-02-10T05:09:20.298+0100 INFO Public server started on [::]:28967 2020-02-10T05:09:20.325+0100 INFO piecestore:monitor Remaining Bandwidth {“bytes”: 31827290874368} 2020-02-10T05:09:20.447+0100 INFO version running on version v0.31.12 2020-02-10T05:09:57.302+0100 INFO Stop/Shutdown request received. 2020-02-10T05:11:53.885+0100 INFO Configuration loaded from: C:\Program Files\Storj\Storage Node\config.yaml 2020-02-10T05:11:55.547+0100 ERROR version Failed to do periodic version check: version control client error: Get [https://version.storj.io](https://version.storj.io): dial tcp: lookup [version.storj.io](http://version.storj.io): no such host 2020-02-10T05:11:55.711+0100 INFO db.migration Database Version {“version”: 31} 2020-02-10T05:11:56.269+0100 WARN trust Failed to fetch URLs from source; used cache {“source”: “[https://tardigrade.io/trusted-satellites](https://tardigrade.io/trusted-satellites)”, “error”: “HTTP source: Get [https://tardigrade.io/trusted-satellites:](https://tardigrade.io/trusted-satellites:) dial tcp: lookup [tardigrade.io](http://tardigrade.io): no such host”, “errorVerbose”: “HTTP source: Get [https://tardigrade.io/trusted-satellites:](https://tardigrade.io/trusted-satellites:) dial tcp: lookup [tardigrade.io](http://tardigrade.io): no such host\n\[tstorj.io/storj/storagenode/trust.(\*HTTPSource](http://tstorj.io/storj/storagenode/trust.(*HTTPSource)).FetchEntries:63\n\[tstorj.io/storj/storagenode/trust.(\*List](http://tstorj.io/storj/storagenode/trust.(*List)).fetchEntries:90\n\[tstorj.io/storj/storagenode/trust.(\*List](http://tstorj.io/storj/storagenode/trust.(*List)).FetchURLs:49\n\[tstorj.io/storj/storagenode/trust.(\*Pool](http://tstorj.io/storj/storagenode/trust.(*Pool)).fetchURLs:240\n\[tstorj.io/storj/storagenode/trust.(\*Pool](http://tstorj.io/storj/storagenode/trust.(*Pool)).Refresh:177\n\[tstorj.io/storj/storagenode.(\*Peer](http://tstorj.io/storj/storagenode.(*Peer)).Run:485\n\tmain.cmdRun:206\n\[tstorj.io/storj/pkg/process.cleanup.func1.2:299\n\tstorj.io/storj/pkg/process.cleanup.func1:317\n\tgithub.com/spf13/cobra.(\*Command](http://tstorj.io/storj/pkg/process.cleanup.func1.2:299%5Cn%5Ctstorj.io/storj/pkg/process.cleanup.func1:317%5Cn%5Ctgithub.com/spf13/cobra.(*Command)).execute:826\n\[tgithub.com/spf13/cobra.(\*Command](http://tgithub.com/spf13/cobra.(*Command)).ExecuteC:914\n\[tgithub.com/spf13/cobra.(\*Command](http://tgithub.com/spf13/cobra.(*Command)).Execute:864\n\[tstorj.io/storj/pkg/process.ExecWithCustomConfig:79\n\tstorj.io/storj/pkg/process.Exec:61\n\tmain.(\*service](http://tstorj.io/storj/pkg/process.ExecWithCustomConfig:79%5Cn%5Ctstorj.io/storj/pkg/process.Exec:61%5Cn%5Ctmain.(*service)).Execute.func1:66\n\[tgolang.org/x/sync/errgroup.(\*Group](http://tgolang.org/x/sync/errgroup.(*Group)).Go.func1:57”} 2020-02-10T05:11:56.273+0100 INFO preflight:localtime start checking local system clock with trusted satellites’ system clock. 2020-02-10T05:11:56.274+0100 ERROR preflight:localtime unable to get satellite system time {“Satellite ID”: “12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs”, “error”: “rpccompat: dial tcp: lookup [europe-west-1.tardigrade.io](http://europe-west-1.tardigrade.io): no such host”, “errorVerbose”: “rpccompat: dial tcp: lookup [europe-west-1.tardigrade.io](http://europe-west-1.tardigrade.io): no such host\n\[tstorj.io/common/rpc.Dialer.dialTransport:242\n\tstorj.io/common/rpc.Dialer.dial:219\n\tstorj.io/common/rpc.Dialer.DialAddressID:138\n\tstorj.io/storj/storagenode/preflight.(\*LocalTime](http://tstorj.io/common/rpc.Dialer.dialTransport:242%5Cn%5Ctstorj.io/common/rpc.Dialer.dial:219%5Cn%5Ctstorj.io/common/rpc.Dialer.DialAddressID:138%5Cn%5Ctstorj.io/storj/storagenode/preflight.(*LocalTime)).getSatelliteTime:110\n\[tstorj.io/storj/storagenode/preflight.(\*LocalTime](http://tstorj.io/storj/storagenode/preflight.(*LocalTime)).Check.func1:67\n\[tgolang.org/x/sync/errgroup.(\*Group](http://tgolang.org/x/sync/errgroup.(*Group)).Go.func1:57”} 2020-02-10T05:11:56.274+0100 ERROR preflight:localtime unable to get satellite system time {“Satellite ID”: “121RTSDpyNZVcEU84Ticf2L1ntiuUimbWgfATz21tuvgk3vzoA6”, “error”: “rpccompat: dial tcp: lookup [asia-east-1.tardigrade.io](http://asia-east-1.tardigrade.io): no such host”, “errorVerbose”: “rpccompat: dial tcp: lookup [asia-east-1.tardigrade.io](http://asia-east-1.tardigrade.io): no such host\n\[tstorj.io/common/rpc.Dialer.dialTransport:242\n\tstorj.io/common/rpc.Dialer.dial:219\n\tstorj.io/common/rpc.Dialer.DialAddressID:138\n\tstorj.io/storj/storagenode/preflight.(\*LocalTime](http://tstorj.io/common/rpc.Dialer.dialTransport:242%5Cn%5Ctstorj.io/common/rpc.Dialer.dial:219%5Cn%5Ctstorj.io/common/rpc.Dialer.DialAddressID:138%5Cn%5Ctstorj.io/storj/storagenode/preflight.(*LocalTime)).getSatelliteTime:110\n\[tstorj.io/storj/storagenode/preflight.(\*LocalTime](http://tstorj.io/storj/storagenode/preflight.(*LocalTime)).Check.func1:67\n\[tgolang.org/x/sync/errgroup.(\*Group](http://tgolang.org/x/sync/errgroup.(*Group)).Go.func1:57”} 2020-02-10T05:11:56.274+0100 ERROR preflight:localtime unable to get satellite system time {“Satellite ID”: “12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S”, “error”: “rpccompat: dial tcp: lookup [us-central-1.tardigrade.io](http://us-central-1.tardigrade.io): no such host”, “errorVerbose”: “rpccompat: dial tcp: lookup [us-central-1.tardigrade.io](http://us-central-1.tardigrade.io): no such host\n\[tstorj.io/common/rpc.Dialer.dialTransport:242\n\tstorj.io/common/rpc.Dialer.dial:219\n\tstorj.io/common/rpc.Dialer.DialAddressID:138\n\tstorj.io/storj/storagenode/preflight.(\*LocalTime](http://tstorj.io/common/rpc.Dialer.dialTransport:242%5Cn%5Ctstorj.io/common/rpc.Dialer.dial:219%5Cn%5Ctstorj.io/common/rpc.Dialer.DialAddressID:138%5Cn%5Ctstorj.io/storj/storagenode/preflight.(*LocalTime)).getSatelliteTime:110\n\[tstorj.io/storj/storagenode/preflight.(\*LocalTime](http://tstorj.io/storj/storagenode/preflight.(*LocalTime)).Check.func1:67\n\[tgolang.org/x/sync/errgroup.(\*Group](http://tgolang.org/x/sync/errgroup.(*Group)).Go.func1:57”} 2020-02-10T05:11:56.274+0100 ERROR preflight:localtime unable to get satellite system time {“Satellite ID”: “118UWpMCHzs6CvSgWd9BfFVjw5K9pZbJjkfZJexMtSkmKxvvAW”, “error”: “rpccompat: dial tcp: lookup [satellite.stefan-benten.de](http://satellite.stefan-benten.de): no such host”, “errorVerbose”: “rpccompat: dial tcp: lookup [satellite.stefan-benten.de](http://satellite.stefan-benten.de): no such host\n\[tstorj.io/common/rpc.Dialer.dialTransport:242\n\tstorj.io/common/rpc.Dialer.dial:219\n\tstorj.io/common/rpc.Dialer.DialAddressID:138\n\tstorj.io/storj/storagenode/preflight.(\*LocalTime](http://tstorj.io/common/rpc.Dialer.dialTransport:242%5Cn%5Ctstorj.io/common/rpc.Dialer.dial:219%5Cn%5Ctstorj.io/common/rpc.Dialer.DialAddressID:138%5Cn%5Ctstorj.io/storj/storagenode/preflight.(*LocalTime)).getSatelliteTime:110\n\[tstorj.io/storj/storagenode/preflight.(\*LocalTime](http://tstorj.io/storj/storagenode/preflight.(*LocalTime)).Check.func1:67\n\[tgolang.org/x/sync/errgroup.(\*Group](http://tgolang.org/x/sync/errgroup.(*Group)).Go.func1:57”} 2020-02-10T05:11:56.274+0100 FATAL failed preflight check {“error”: “system clock is out of sync: system clock is out of sync with all trusted satellites”, “errorVerbose”: “system clock is out of sync: system clock is out of sync with all trusted satellites\n\[tstorj.io/storj/storagenode/preflight.(\*LocalTime](http://tstorj.io/storj/storagenode/preflight.(*LocalTime)).Check:96\n\[tstorj.io/storj/storagenode.(\*Peer](http://tstorj.io/storj/storagenode.(*Peer)).Run:489\n\tmain.cmdRun:206\n\[tstorj.io/storj/pkg/process.cleanup.func1.2:299\n\tstorj.io/storj/pkg/process.cleanup.func1:317\n\tgithub.com/spf13/cobra.(\*Command](http://tstorj.io/storj/pkg/process.cleanup.func1.2:299%5Cn%5Ctstorj.io/storj/pkg/process.cleanup.func1:317%5Cn%5Ctgithub.com/spf13/cobra.(*Command)).execute:826\n\[tgithub.com/spf13/cobra.(\*Command](http://tgithub.com/spf13/cobra.(*Command)).ExecuteC:914\n\[tgithub.com/spf13/cobra.(\*Command](http://tgithub.com/spf13/cobra.(*Command)).Execute:864\n\[tstorj.io/storj/pkg/process.ExecWithCustomConfig:79\n\tstorj.io/storj/pkg/process.Exec:61\n\tmain.(\*service](http://tstorj.io/storj/pkg/process.ExecWithCustomConfig:79%5Cn%5Ctstorj.io/storj/pkg/process.Exec:61%5Cn%5Ctmain.(*service)).Execute.func1:66\n\[tgolang.org/x/sync/errgroup.(\*Group](http://tgolang.org/x/sync/errgroup.(*Group)).Go.func1:57”} 2020-02-10T05:22:05.458+0100 INFO Configuration loaded from: C:\Program Files\Storj\Storage Node\config.yaml 2020-02-10T05:22:06.778+0100 INFO version running on version v0.30.5 2020-02-10T05:22:06.848+0100 INFO db.migration Database Version {“version”: 28} 2020-02-10T05:22:07.489+0100 INFO preflight:localtime start checking local system clock with trusted satellites’ system clock. 2020-02-10T05:22:08.552+0100 INFO preflight:localtime local system clock is in sync with trusted satellites’ system clock. 2020-02-10T05:22:08.553+0100 INFO trust Scheduling next refresh {“after”: “8h6m31.920116689s”} 2020-02-10T05:22:08.553+0100 INFO bandwidth Performing bandwidth usage rollups 2020-02-10T05:22:08.553+0100 INFO Node 124pEEUFEGQSmBHDM7cdcFxwM5iDNCmxFtsZqyriRwiSSUe8Jhz started 2020-02-10T05:22:08.554+0100 INFO Public server started on [::]:28967 2020-02-10T05:22:08.554+0100 INFO Private server started on 127.0.0.1:7778 2020-02-10T05:22:08.614+0100 INFO piecestore:monitor Remaining Bandwidth {“bytes”: 41827290874368} 2020-02-10T05:22:08.706+0100 INFO version running on version v0.30.5 2020-02-10T05:22:16.252+0100 INFO Interrogate request received. 2020-02-10T05:22:16.353+0100 INFO Stop/Shutdown request received. 2020-02-10T05:22:16.354+0100 ERROR contact:chore ping satellite failed {“Satellite ID”: “12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S”, “attempts”: 1, “error”: “ping satellite error: context canceled”, “errorVerbose”: “ping satellite error: context canceled\n\[tstorj.io/storj/storagenode/contact.(\*Chore](http://tstorj.io/storj/storagenode/contact.(*Chore)).pingSatelliteOnce:167\n\[tstorj.io/storj/storagenode/contact.(\*Chore](http://tstorj.io/storj/storagenode/contact.(*Chore)).pingSatellite:124\n\[tstorj.io/storj/storagenode/contact.(\*Chore](http://tstorj.io/storj/storagenode/contact.(*Chore)).updateCycles.func1:103\n\[tstorj.io/common/sync2.(\*Cycle](http://tstorj.io/common/sync2.(*Cycle)).Run:87\n\[tstorj.io/common/sync2.(\*Cycle](http://tstorj.io/common/sync2.(*Cycle)).Start.func1:68\n\[tgolang.org/x/sync/errgroup.(\*Group](http://tgolang.org/x/sync/errgroup.(*Group)).Go.func1:57”} 2020-02-10T05:22:16.354+0100 INFO contact:chore context cancelled {“Satellite ID”: “12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S”} 2020-02-10T05:22:16.354+0100 ERROR contact:chore ping satellite failed {“Satellite ID”: “121RTSDpyNZVcEU84Ticf2L1ntiuUimbWgfATz21tuvgk3vzoA6”, “attempts”: 1, “error”: “ping satellite error: context canceled”, “errorVerbose”: “ping satellite error: context canceled\n\[tstorj.io/storj/storagenode/contact.(\*Chore](http://tstorj.io/storj/storagenode/contact.(*Chore)).pingSatelliteOnce:167\n\[tstorj.io/storj/storagenode/contact.(\*Chore](http://tstorj.io/storj/storagenode/contact.(*Chore)).pingSatellite:124\n\[tstorj.io/storj/storagenode/contact.(\*Chore](http://tstorj.io/storj/storagenode/contact.(*Chore)).updateCycles.func1:103\n\[tstorj.io/common/sync2.(\*Cycle](http://tstorj.io/common/sync2.(*Cycle)).Run:87\n\[tstorj.io/common/sync2.(\*Cycle](http://tstorj.io/common/sync2.(*Cycle)).Start.func1:68\n\[tgolang.org/x/sync/errgroup.(\*Group](http://tgolang.org/x/sync/errgroup.(*Group)).Go.func1:57”} 2020-02-10T05:22:16.354+0100 ERROR contact:chore ping satellite failed {“Satellite ID”: “12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs”, “attempts”: 1, “error”: “ping satellite error: context canceled”, “errorVerbose”: “ping satellite error: context canceled\n\[tstorj.io/storj/storagenode/contact.(\*Chore](http://tstorj.io/storj/storagenode/contact.(*Chore)).pingSatelliteOnce:167\n\[tstorj.io/storj/storagenode/contact.(\*Chore](http://tstorj.io/storj/storagenode/contact.(*Chore)).pingSatellite:124\n\[tstorj.io/storj/storagenode/contact.(\*Chore](http://tstorj.io/storj/storagenode/contact.(*Chore)).updateCycles.func1:103\n\[tstorj.io/common/sync2.(\*Cycle](http://tstorj.io/common/sync2.(*Cycle)).Run:87\n\[tstorj.io/common/sync2.(\*Cycle](http://tstorj.io/common/sync2.(*Cycle)).Start.func1:68\n\[tgolang.org/x/sync/errgroup.(\*Group](http://tgolang.org/x/sync/errgroup.(*Group)).Go.func1:57”} 2020-02-10T05:22:16.354+0100 INFO contact:chore context cancelled {“Satellite ID”: “121RTSDpyNZVcEU84Ticf2L1ntiuUimbWgfATz21tuvgk3vzoA6”} 2020-02-10T05:22:16.354+0100 INFO contact:chore context cancelled {“Satellite ID”: “12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs”} 2020-02-10T05:22:16.354+0100 ERROR contact:chore ping satellite failed {“Satellite ID”: “118UWpMCHzs6CvSgWd9BfFVjw5K9pZbJjkfZJexMtSkmKxvvAW”, “attempts”: 1, “error”: “ping satellite error: context canceled”, “errorVerbose”: “ping satellite error: context canceled\n\[tstorj.io/storj/storagenode/contact.(\*Chore](http://tstorj.io/storj/storagenode/contact.(*Chore)).pingSatelliteOnce:167\n\[tstorj.io/storj/storagenode/contact.(\*Chore](http://tstorj.io/storj/storagenode/contact.(*Chore)).pingSatellite:124\n\[tstorj.io/storj/storagenode/contact.(\*Chore](http://tstorj.io/storj/storagenode/contact.(*Chore)).updateCycles.func1:103\n\[tstorj.io/common/sync2.(\*Cycle](http://tstorj.io/common/sync2.(*Cycle)).Run:87\n\[tstorj.io/common/sync2.(\*Cycle](http://tstorj.io/common/sync2.(*Cycle)).Start.func1:68\n\[tgolang.org/x/sync/errgroup.(\*Group](http://tgolang.org/x/sync/errgroup.(*Group)).Go.func1:57”} 2020-02-10T05:22:16.354+0100 INFO contact:chore context cancelled {“Satellite ID”: “118UWpMCHzs6CvSgWd9BfFVjw5K9pZbJjkfZJexMtSkmKxvvAW”} 2020-02-10T05:22:16.357+0100 ERROR piecestore:cache error getting current space used calculation: {“error”: “context canceled”} 2020-02-10T05:22:16.357+0100 ERROR piecestore:cache error during init space usage db: {“error”: “piece space used error: context canceled”, “errorVerbose”: “piece space used error: context canceled\n\[tstorj.io/storj/storagenode/storagenodedb.(\*pieceSpaceUsedDB](http://tstorj.io/storj/storagenode/storagenodedb.(*pieceSpaceUsedDB)).Init:71\n\[tstorj.io/storj/storagenode/pieces.(\*CacheService](http://tstorj.io/storj/storagenode/pieces.(*CacheService)).Run:64\n\[tstorj.io/storj/storagenode.(\*Peer](http://tstorj.io/storj/storagenode.(*Peer)).Run.func6:477\n\[tgolang.org/x/sync/errgroup.(\*Group](http://tgolang.org/x/sync/errgroup.(*Group)).Go.func1:57”} 2020-02-10T05:22:16.357+0100 ERROR piecestore:cache error persisting cache totals to the database: {“error”: “piece space used error: context canceled”, “errorVerbose”: “piece space used error: context canceled\n\[tstorj.io/storj/storagenode/storagenodedb.(\*pieceSpaceUsedDB](http://tstorj.io/storj/storagenode/storagenodedb.(*pieceSpaceUsedDB)).UpdatePieceTotal:172\n\[tstorj.io/storj/storagenode/pieces.(\*CacheService](http://tstorj.io/storj/storagenode/pieces.(*CacheService)).PersistCacheTotals:87\n\[tstorj.io/storj/storagenode/pieces.(\*CacheService](http://tstorj.io/storj/storagenode/pieces.(*CacheService)).Run.func1:73\n\[tstorj.io/common/sync2.(\*Cycle](http://tstorj.io/common/sync2.(*Cycle)).Run:87\n\[tstorj.io/storj/storagenode/pieces.(\*CacheService](http://tstorj.io/storj/storagenode/pieces.(*CacheService)).Run:68\n\[tstorj.io/storj/storagenode.(\*Peer](http://tstorj.io/storj/storagenode.(*Peer)).Run.func6:477\n\[tgolang.org/x/sync/errgroup.(\*Group](http://tgolang.org/x/sync/errgroup.(*Group)).Go.func1:57”} 2020-02-10T05:22:16.363+0100 ERROR pieces:trash emptying trash failed {“error”: “pieces error: filestore error: context canceled”, “errorVerbose”: “pieces error: filestore error: context canceled\n\[tstorj.io/storj/storage/filestore.(\*blobStore](http://tstorj.io/storj/storage/filestore.(*blobStore)).EmptyTrash:127\n\[tstorj.io/storj/storagenode/pieces.(\*BlobsUsageCache](http://tstorj.io/storj/storagenode/pieces.(*BlobsUsageCache)).EmptyTrash:253\n\[tstorj.io/storj/storagenode/pieces.(\*Store](http://tstorj.io/storj/storagenode/pieces.(*Store)).EmptyTrash:323\n\[tstorj.io/storj/storagenode/pieces.(\*TrashChore](http://tstorj.io/storj/storagenode/pieces.(*TrashChore)).Run.func1:51\n\[tstorj.io/common/sync2.(\*Cycle](http://tstorj.io/common/sync2.(*Cycle)).Run:87\n\[tstorj.io/common/sync2.(\*Cycle](http://tstorj.io/common/sync2.(*Cycle)).Start.func1:68\n\[tgolang.org/x/sync/errgroup.(\*Group](http://tgolang.org/x/sync/errgroup.(*Group)).Go.func1:57”} 2020-02-10T05:22:16.382+0100 ERROR pieces:trash emptying trash failed {“error”: “pieces error: filestore error: context canceled”, “errorVerbose”: “pieces error: filestore error: context canceled\n\[tstorj.io/storj/storage/filestore.(\*blobStore](http://tstorj.io/storj/storage/filestore.(*blobStore)).EmptyTrash:127\n\[tstorj.io/storj/storagenode/pieces.(\*BlobsUsageCache](http://tstorj.io/storj/storagenode/pieces.(*BlobsUsageCache)).EmptyTrash:253\n\[tstorj.io/storj/storagenode/pieces.(\*Store](http://tstorj.io/storj/storagenode/pieces.(*Store)).EmptyTrash:323\n\[tstorj.io/storj/storagenode/pieces.(\*TrashChore](http://tstorj.io/storj/storagenode/pieces.(*TrashChore)).Run.func1:51\n\[tstorj.io/common/sync2.(\*Cycle](http://tstorj.io/common/sync2.(*Cycle)).Run:87\n\[tstorj.io/common/sync2.(\*Cycle](http://tstorj.io/common/sync2.(*Cycle)).Start.func1:68\n\[tgolang.org/x/sync/errgroup.(\*Group](http://tgolang.org/x/sync/errgroup.(*Group)).Go.func1:57”} 2020-02-10T05:22:16.395+0100 ERROR pieces:trash emptying trash failed {“error”: “pieces error: filestore error: context canceled”, “errorVerbose”: “pieces error: filestore error: context canceled\n\[tstorj.io/storj/storage/filestore.(\*blobStore](http://tstorj.io/storj/storage/filestore.(*blobStore)).EmptyTrash:127\n\[tstorj.io/storj/storagenode/pieces.(\*BlobsUsageCache](http://tstorj.io/storj/storagenode/pieces.(*BlobsUsageCache)).EmptyTrash:253\n\[tstorj.io/storj/storagenode/pieces.(\*Store](http://tstorj.io/storj/storagenode/pieces.(*Store)).EmptyTrash:323\n\[tstorj.io/storj/storagenode/pieces.(\*TrashChore](http://tstorj.io/storj/storagenode/pieces.(*TrashChore)).Run.func1:51\n\[tstorj.io/common/sync2.(\*Cycle](http://tstorj.io/common/sync2.(*Cycle)).Run:87\n\[tstorj.io/common/sync2.(\*Cycle](http://tstorj.io/common/sync2.(*Cycle)).Start.func1:68\n\[tgolang.org/x/sync/errgroup.(\*Group](http://tgolang.org/x/sync/errgroup.(*Group)).Go.func1:57”} 2020-02-10T05:22:24.061+0100 INFO Configuration loaded from: C:\Program Files\Storj\Storage Node\config.yaml 2020-02-10T05:22:24.855+0100 INFO version running on version v0.31.12 2020-02-10T05:22:24.874+0100 INFO db.migration Database Version {“version”: 31} 2020-02-10T05:22:25.827+0100 INFO preflight:localtime start checking local system clock with trusted satellites’ system clock. 2020-02-10T05:22:26.005+0100 INFO Interrogate request received. 2020-02-10T05:22:26.758+0100 INFO preflight:localtime local system clock is in sync with trusted satellites’ system clock. 2020-02-10T05:22:26.758+0100 INFO trust Scheduling next refresh {“after”: “5h44m33.886616468s”} 2020-02-10T05:22:26.758+0100 INFO Node started 2020-02-10T05:22:26.758+0100 INFO Public server started on [::]:28967 2020-02-10T05:22:26.758+0100 INFO Private server started on 127.0.0.1:7778 2020-02-10T05:22:26.758+0100 INFO bandwidth Performing bandwidth usage rollups 2020-02-10T05:22:26.779+0100 INFO piecestore:monitor Remaining Bandwidth {“bytes”: 41827290874368} 2020-02-10T05:22:26.914+0100 INFO version running on version v0.31.12 2020-02-10T05:37:27.500+0100 INFO version running on version v0.31.12 Any idea how to resolve this issue ? ---
**Author:** ![Vadim](https://storj.bcdn.literatehosting.com/letter_avatar/vadim/32/5_5575768a8748004e209b776fc1b2916d.png) [@Vadim](https://forum.storj.io/u/Vadim)\ **Post date:** [February 10, 2020, 4:58am UTC](https://forum.storj.io/t/node-down-windows-10-gui/4544/2 "2020-02-10T04:58:56Z")
looks like dns problem? or firewall bloking it. client error: Get [https://version.storj.io](https://version.storj.io/): dial tcp: lookup [version.storj.io](http://version.storj.io/): no such host ---
**Author:** ![ARA](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/ara/32/71_2.png) [@ARA](https://forum.storj.io/u/ARA)\ **Post date:** [February 10, 2020, 5:00am UTC](https://forum.storj.io/t/node-down-windows-10-gui/4544/3 "2020-02-10T05:00:46Z")
I have used this setting: New-NetFirewallRule -DisplayName “Storj v3” -Direction Inbound –Protocol TCP –LocalPort 28967 -Action allow and NOIP should be fine ![image](https://lc-storj.ams3.digitaloceanspaces.com/original/2X/f/f328104ba23a79f0b9591e8a5dda874ffb1c170c.png) ---
**Author:** ![Vadim](https://storj.bcdn.literatehosting.com/letter_avatar/vadim/32/5_5575768a8748004e209b776fc1b2916d.png) [@Vadim](https://forum.storj.io/u/Vadim)\ **Post date:** [February 10, 2020, 5:04am UTC](https://forum.storj.io/t/node-down-windows-10-gui/4544/4 "2020-02-10T05:04:45Z")
what happening if you disable firewall and restart node? ---
**Author:** ![ARA](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/ara/32/71_2.png) [@ARA](https://forum.storj.io/u/ARA)\ **Post date:** [February 10, 2020, 5:09am UTC](https://forum.storj.io/t/node-down-windows-10-gui/4544/5 "2020-02-10T05:09:26Z")
Just checked. Nothing happens, still offline. Can it have something to do with _NoIP?_ I use the free version and use Dynamic DNS on my router. ---
**Author:** ![Vadim](https://storj.bcdn.literatehosting.com/letter_avatar/vadim/32/5_5575768a8748004e209b776fc1b2916d.png) [@Vadim](https://forum.storj.io/u/Vadim)\ **Post date:** [February 10, 2020, 5:11am UTC](https://forum.storj.io/t/node-down-windows-10-gui/4544/6 "2020-02-10T05:11:57Z")
Do you use fix DNS on this server? It looks like it not see hosts otuside the world. ---
**Author:** ![ARA](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/ara/32/71_2.png) [@ARA](https://forum.storj.io/u/ARA)\ **Post date:** [February 10, 2020, 5:15am UTC](https://forum.storj.io/t/node-down-windows-10-gui/4544/7 "2020-02-10T05:15:00Z")
What do you mean with fix DNS? I have dynamic-dns I have just followed the guide on [https://documentation.storj.io/](https://documentation.storj.io/) + [https://www.noip.com/support/knowledgebase/how-to-configure-ddns-in-router/](https://www.noip.com/support/knowledgebase/how-to-configure-ddns-in-router/) ---
**Author:** ![Vadim](https://storj.bcdn.literatehosting.com/letter_avatar/vadim/32/5_5575768a8748004e209b776fc1b2916d.png) [@Vadim](https://forum.storj.io/u/Vadim)\ **Post date:** [February 10, 2020, 5:17am UTC](https://forum.storj.io/t/node-down-windows-10-gui/4544/8 "2020-02-10T05:17:57Z")
but behind router you have settings in yourr PC, you use fix ip in local network? or DHCP? ---
**Author:** ![ARA](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/ara/32/71_2.png) [@ARA](https://forum.storj.io/u/ARA)\ **Post date:** [February 10, 2020, 5:21am UTC](https://forum.storj.io/t/node-down-windows-10-gui/4544/9 "2020-02-10T05:21:14Z")
I think I have static IP. When I look at IPCONFIG i can see that DCHP Enabled is set to NO. ---
**Author:** ![Vadim](https://storj.bcdn.literatehosting.com/letter_avatar/vadim/32/5_5575768a8748004e209b776fc1b2916d.png) [@Vadim](https://forum.storj.io/u/Vadim)\ **Post date:** [February 10, 2020, 5:21am UTC](https://forum.storj.io/t/node-down-windows-10-gui/4544/10 "2020-02-10T05:21:48Z")
ok, and what DNS in this setting you use? ---
**Author:** ![ARA](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/ara/32/71_2.png) [@ARA](https://forum.storj.io/u/ARA)\ **Post date:** [February 10, 2020, 5:22am UTC](https://forum.storj.io/t/node-down-windows-10-gui/4544/11 "2020-02-10T05:22:20Z")
[https://www.noip.com/](https://www.noip.com/) Port: 28967 ![image](https://lc-storj.ams3.digitaloceanspaces.com/original/2X/c/cb01748fb4078e93ceb16b1b56481d5cdfec47e4.png) ---
**Author:** ![Vadim](https://storj.bcdn.literatehosting.com/letter_avatar/vadim/32/5_5575768a8748004e209b776fc1b2916d.png) [@Vadim](https://forum.storj.io/u/Vadim)\ **Post date:** [February 10, 2020, 5:26am UTC](https://forum.storj.io/t/node-down-windows-10-gui/4544/12 "2020-02-10T05:26:34Z")
Can you publish picture with your setup of PC IP? like this ![local](https://storj-s3.bcdn.literatehosting.net/original/2X/7/7e84391391b4ac5fdbca9477b08a26f037312024.jpeg) ---
**Author:** ![Vadim](https://storj.bcdn.literatehosting.com/letter_avatar/vadim/32/5_5575768a8748004e209b776fc1b2916d.png) [@Vadim](https://forum.storj.io/u/Vadim)\ **Post date:** [February 10, 2020, 5:29am UTC](https://forum.storj.io/t/node-down-windows-10-gui/4544/13 "2020-02-10T05:29:59Z")
DNS server is used in your pc to convert [vasja.com](http://vasja.com) to some IP address to comunicate with. DDNS is is same but on other side, somename is converted to your IP to comunicat. It looks like working. But your PC cant understand what is Get [https://version.storj.io](https://version.storj.io/): dial tcp: lookup [version.storj.io](http://version.storj.io/): no such host behind this names. ---
**Author:** ![ARA](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/ara/32/71_2.png) [@ARA](https://forum.storj.io/u/ARA)\ **Post date:** [February 10, 2020, 5:30am UTC](https://forum.storj.io/t/node-down-windows-10-gui/4544/14 "2020-02-10T05:30:38Z")
![image](https://lc-storj.ams3.digitaloceanspaces.com/original/2X/c/cca0d20d6ae9c41639a253cbbb64c76e0dc0737e.png) ---
**Author:** ![Vadim](https://storj.bcdn.literatehosting.com/letter_avatar/vadim/32/5_5575768a8748004e209b776fc1b2916d.png) [@Vadim](https://forum.storj.io/u/Vadim)\ **Post date:** [February 10, 2020, 5:31am UTC](https://forum.storj.io/t/node-down-windows-10-gui/4544/15 "2020-02-10T05:31:56Z")
can you ping [https://version.storj.io](https://version.storj.io) ---
**Author:** ![ARA](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/ara/32/71_2.png) [@ARA](https://forum.storj.io/u/ARA)\ **Post date:** [February 10, 2020, 5:32am UTC](https://forum.storj.io/t/node-down-windows-10-gui/4544/16 "2020-02-10T05:32:17Z")
{“Satellite”:{“major”:0,“minor”:30,“patch”:0},“Storagenode”:{“major”:0,“minor”:30,“patch”:0},“Uplink”:{“major”:0,“minor”:26,“patch”:0},“Gateway”:{“major”:0,“minor”:26,“patch”:0},“Identity”:{“major”:0,“minor”:28,“patch”:0},“processes”:{“satellite”:{“minimum”:{“version”:“v0.0.1”,“url”:""},“suggested”:{“version”:“v0.0.1”,“url”:""},“rollout”:{“seed”:"",“cursor”:""}},“storagenode”:{“minimum”:{“version”:“v0.0.1”,“url”:""},“suggested”:{“version”:“0.31.12”,“url”:“[https://github.com/storj/storj/releases/download/v0.31.12/storagenode\_{os}](https://github.com/storj/storj/releases/download/v0.31.12/storagenode_%7Bos%7D)_{arch}.exe.zip"},“rollout”:{“seed”:“41304fbfefbf779f672399fd7a3c01745d6e1226e9dfd9b76090c8c85e262386”,“cursor”:“ffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffff”}},“storagenode-updater”:{“minimum”:{“version”:“v0.0.1”,“url”:""},“suggested”:{“version”:“0.31.12”,“url”:"[https://github.com/storj/storj/releases/download/v0.31.12/storagenode-updater](https://github.com/storj/storj/releases/download/v0.31.12/storagenode-updater)_{os}\_{arch}.exe.zip”},“rollout”:{“seed”:“9178fcdc3fec42821738287ef3a12947df5d82af0c17fe7d05e251a6d149455e”,“cursor”:“ffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffff”}},“uplink”:{“minimum”:{“version”:“v0.0.1”,“url”:""},“suggested”:{“version”:“v0.0.1”,“url”:""},“rollout”:{“seed”:"",“cursor”:""}},“gateway”:{“minimum”:{“version”:“v0.0.1”,“url”:""},“suggested”:{“version”:“v0.0.1”,“url”:""},“rollout”:{“seed”:"",“cursor”:""}},“identity”:{“minimum”:{“version”:“v0.0.1”,“url”:""},“suggested”:{“version”:“v0.0.1”,“url”:""},“rollout”:{“seed”:"",“cursor”:""}}}} ---
**Author:** ![Vadim](https://storj.bcdn.literatehosting.com/letter_avatar/vadim/32/5_5575768a8748004e209b776fc1b2916d.png) [@Vadim](https://forum.storj.io/u/Vadim)\ **Post date:** [February 10, 2020, 5:34am UTC](https://forum.storj.io/t/node-down-windows-10-gui/4544/17 "2020-02-10T05:34:28Z")
Then i think something bloking your node to comunicate. Antivirus? ---
**Author:** ![ARA](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/ara/32/71_2.png) [@ARA](https://forum.storj.io/u/ARA)\ **Post date:** [February 10, 2020, 5:36am UTC](https://forum.storj.io/t/node-down-windows-10-gui/4544/18 "2020-02-10T05:36:35Z")
I use Bitdefender antivirus, but I have always used it even when the node have been up. Is it any spesific path I should put in and open ? or just file location ? ---
**Author:** ![nerdatwork](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/nerdatwork/32/1135_2.png) [@nerdatwork](https://forum.storj.io/u/nerdatwork)\ **Post date:** [February 10, 2020, 5:41am UTC](https://forum.storj.io/t/node-down-windows-10-gui/4544/19 "2020-02-10T05:41:33Z")
Try the steps from here: > [@My Node is OFFLINE for 2 hours](https://forum.storj.io/t/my-node-is-offline-for-2-hours/736/2): > > It should connect in seconds. There are a few things you should check. Start with checking the port. On [https://www.yougetsignal.com/tools/open-ports/?port=28967](https://www.yougetsignal.com/tools/open-ports/?port=28967) you can fill in the domain or IP you are using in the run command. Then check the port. If it’s closed, it could still be several things. Make sure the WAN IP you see in your router settings matches the IP shown on the above page. Make sure your port forward is set up correctly. That means no filter on incoming IPs, forwarding to th… ---
**Author:** ![ARA](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/ara/32/71_2.png) [@ARA](https://forum.storj.io/u/ARA)\ **Post date:** [February 10, 2020, 5:45am UTC](https://forum.storj.io/t/node-down-windows-10-gui/4544/20 "2020-02-10T05:45:11Z")
![image](https://lc-storj.ams3.digitaloceanspaces.com/original/2X/1/108923b7ece3cbae72f3e452c15cda475ba4f9ab.png) It is forward correctly. [Next page](https://forum.storj.io/t/node-down-windows-10-gui/4544.md?page=2)