# Node goes offline **URL:** \ **Category:** troubleshooting\ **Tags:** windows-gui, cgnat, windows, offline\ **Created:** [March 2, 2023, 5:04pm UTC](https://forum.storj.io/t/node-goes-offline/21663 "2023-03-02T17:04:35Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![Jesjor2](https://storj.bcdn.literatehosting.com/letter_avatar/jesjor2/32/6_22734026db12803ebb3e059622ac3534.png) [@Jesjor2](https://forum.storj.io/u/Jesjor2)\ **Post date:** [March 2, 2023, 5:04pm UTC](https://forum.storj.io/t/node-goes-offline/21663/1 "2023-03-02T17:04:35Z")
Hi. I haven’t checked to my server for the last 3 days. But then I check it today, and can see storJ node has been down for at least 2 days for me. Now I try to restart it, but it won’t start. I have tried several time to restart node and computer. did not work. I use NOIP and my subscription needed a renewal. But did not help either. Today I changes my ISP, but should not be a problem? i installed the new router after the crash down of node. What do you need of info from me to tell me whats wrong ? ![storj1](https://storj-s3.bcdn.literatehosting.net/original/2X/a/aa00797162d2f5a5225f48a52343a087f9401af7.png) ![storj2](https://storj-s3.bcdn.literatehosting.net/original/2X/7/757d64e6e84dd98ec539bd702198bbef6b716df5.png) ---
**Author:** ![Stob](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/stob/32/1137_2.png) [@Stob](https://forum.storj.io/u/Stob)\ **Post date:** [March 2, 2023, 5:12pm UTC](https://forum.storj.io/t/node-goes-offline/21663/2 "2023-03-02T17:12:36Z")
What OS do you use? My guess would be port forwarding/dynDNS problems if the ISP has changed. You should check the logs: > **[How do I check my logs? - Storj Node Operator Docs](https://docs.storj.io/node/resources/faq/check-logs)** > > \- Storj Node Operator Docs ---
**Author:** ![Jesjor2](https://storj.bcdn.literatehosting.com/letter_avatar/jesjor2/32/6_22734026db12803ebb3e059622ac3534.png) [@Jesjor2](https://forum.storj.io/u/Jesjor2)\ **Post date:** [March 2, 2023, 5:31pm UTC](https://forum.storj.io/t/node-goes-offline/21663/3 "2023-03-02T17:31:10Z")
This is what it gives me 2023-03-02T18:17:29.135+0100 ERROR contact:service ping satellite failed {“Satellite ID”: “12tRQrMTWUWwzwGh18i7Fqs67kmdhH9t6aToeiwbo5mfS2rUmo”, “attempts”: 8, “error”: “ping satellite: check-in ratelimit: node rate limited by id”, “errorVerbose”: “ping satellite: check-in ratelimit: node rate limited by id\n\tstorj.io/storj/storagenode/contact.(\*Service).pingSatelliteOnce:141\n\tstorj.io/storj/storagenode/contact.(\*Service).pingSatellite:101\n\tstorj.io/storj/storagenode/contact.(\*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(\*Cycle).Run:99\n\tstorj.io/common/sync2.(\*Cycle).Start.func1:77\n\tgolang.org/x/sync/errgroup.(\*Group).Go.func1:75”} 2023-03-02T18:17:47.588+0100 ERROR contact:service ping satellite failed {“Satellite ID”: “12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S”, “attempts”: 5, “error”: “ping satellite: failed to ping storage node, your node indicated error code: 0, rpc: tcp connector failed: rpc: dial tcp 89.150.136.249:28967: connect: connection timed out”, “errorVerbose”: “ping satellite: failed to ping storage node, your node indicated error code: 0, rpc: tcp connector failed: rpc: dial tcp 89.150.136.249:28967: connect: connection timed out\n\tstorj.io/storj/storagenode/contact.(\*Service).pingSatelliteOnce:147\n\tstorj.io/storj/storagenode/contact.(\*Service).pingSatellite:101\n\tstorj.io/storj/storagenode/contact.(\*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(\*Cycle).Run:99\n\tstorj.io/common/sync2.(\*Cycle).Start.func1:77\n\tgolang.org/x/sync/errgroup.(\*Group).Go.func1:75”} 2023-03-02T18:17:50.876+0100 ERROR contact:service ping satellite failed {“Satellite ID”: “121RTSDpyNZVcEU84Ticf2L1ntiuUimbWgfATz21tuvgk3vzoA6”, “attempts”: 5, “error”: “ping satellite: failed to ping storage node, your node indicated error code: 0, rpc: tcp connector failed: rpc: dial tcp 89.150.136.249:28967: connect: connection timed out”, “errorVerbose”: “ping satellite: failed to ping storage node, your node indicated error code: 0, rpc: tcp connector failed: rpc: dial tcp 89.150.136.249:28967: connect: connection timed out\n\tstorj.io/storj/storagenode/contact.(\*Service).pingSatelliteOnce:147\n\tstorj.io/storj/storagenode/contact.(\*Service).pingSatellite:101\n\tstorj.io/storj/storagenode/contact.(\*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(\*Cycle).Run:99\n\tstorj.io/common/sync2.(\*Cycle).Start.func1:77\n\tgolang.org/x/sync/errgroup.(\*Group).Go.func1:75”} 2023-03-02T18:17:57.392+0100 ERROR contact:service ping satellite failed {“Satellite ID”: “12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs”, “attempts”: 6, “error”: “ping satellite: failed to ping storage node, your node indicated error code: 0, rpc: tcp connector failed: rpc: dial tcp 89.150.136.249:28967: connect: connection timed out”, “errorVerbose”: “ping satellite: failed to ping storage node, your node indicated error code: 0, rpc: tcp connector failed: rpc: dial tcp 89.150.136.249:28967: connect: connection timed out\n\tstorj.io/storj/storagenode/contact.(\*Service).pingSatelliteOnce:147\n\tstorj.io/storj/storagenode/contact.(\*Service).pingSatellite:101\n\tstorj.io/storj/storagenode/contact.(\*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(\*Cycle).Run:99\n\tstorj.io/common/sync2.(\*Cycle).Start.func1:77\n\tgolang.org/x/sync/errgroup.(\*Group).Go.func1:75”} 2023-03-02T18:19:35.359+0100 ERROR contact:service ping satellite failed {“Satellite ID”: “12rfG3sh9NCWiX3ivPjq2HtdLmbqCrvHVEzJubnzFzosMuawymB”, “attempts”: 9, “error”: “ping satellite: check-in ratelimit: node rate limited by id”, “errorVerbose”: “ping satellite: check-in ratelimit: node rate limited by id\n\tstorj.io/storj/storagenode/contact.(\*Service).pingSatelliteOnce:141\n\tstorj.io/storj/storagenode/contact.(\*Service).pingSatellite:101\n\tstorj.io/storj/storagenode/contact.(\*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(\*Cycle).Run:99\n\tstorj.io/common/sync2.(\*Cycle).Start.func1:77\n\tgolang.org/x/sync/errgroup.(\*Group).Go.func1:75”} 2023-03-02T18:19:35.721+0100 ERROR contact:service ping satellite failed {“Satellite ID”: “1wFTAgs9DP5RSnCqKV1eLf6N9wtk4EAtmN5DpSxcs8EjT69tGE”, “attempts”: 9, “error”: “ping satellite: failed to ping storage node, your node indicated error code: 0, rpc: tcp connector failed: rpc: dial tcp 89.150.136.249:28967: connect: connection timed out”, “errorVerbose”: “ping satellite: failed to ping storage node, your node indicated error code: 0, rpc: tcp connector failed: rpc: dial tcp 89.150.136.249:28967: connect: connection timed out\n\tstorj.io/storj/storagenode/contact.(\*Service).pingSatelliteOnce:147\n\tstorj.io/storj/storagenode/contact.(\*Service).pingSatellite:101\n\tstorj.io/storj/storagenode/contact.(\*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(\*Cycle).Run:99\n\tstorj.io/common/sync2.(\*Cycle).Start.func1:77\n\tgolang.org/x/sync/errgroup.(\*Group).Go.func1:75”} 2023-03-02T18:20:14.291+0100 ERROR contact:service ping satellite failed {“Satellite ID”: “12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S”, “attempts”: 6, “error”: “ping satellite: failed to ping storage node, your node indicated error code: 0, rpc: tcp connector failed: rpc: dial tcp 89.150.136.249:28967: connect: connection timed out”, “errorVerbose”: “ping satellite: failed to ping storage node, your node indicated error code: 0, rpc: tcp connector failed: rpc: dial tcp 89.150.136.249:28967: connect: connection timed out\n\tstorj.io/storj/storagenode/contact.(\*Service).pingSatelliteOnce:147\n\tstorj.io/storj/storagenode/contact.(\*Service).pingSatellite:101\n\tstorj.io/storj/storagenode/contact.(\*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(\*Cycle).Run:99\n\tstorj.io/common/sync2.(\*Cycle).Start.func1:77\n\tgolang.org/x/sync/errgroup.(\*Group).Go.func1:75”} 2023-03-02T18:20:16.571+0100 ERROR contact:service ping satellite failed {“Satellite ID”: “121RTSDpyNZVcEU84Ticf2L1ntiuUimbWgfATz21tuvgk3vzoA6”, “attempts”: 6, “error”: “ping satellite: failed to ping storage node, your node indicated error code: 0, rpc: tcp connector failed: rpc: dial tcp 89.150.136.249:28967: connect: connection timed out”, “errorVerbose”: “ping satellite: failed to ping storage node, your node indicated error code: 0, rpc: tcp connector failed: rpc: dial tcp 89.150.136.249:28967: connect: connection timed out\n\tstorj.io/storj/storagenode/contact.(\*Service).pingSatelliteOnce:147\n\tstorj.io/storj/storagenode/contact.(\*Service).pingSatellite:101\n\tstorj.io/storj/storagenode/contact.(\*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(\*Cycle).Run:99\n\tstorj.io/common/sync2.(\*Cycle).Start.func1:77\n\tgolang.org/x/sync/errgroup.(\*Group).Go.func1:75”} 2023-03-02T18:20:39.688+0100 ERROR contact:service ping satellite failed {“Satellite ID”: “12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs”, “attempts”: 7, “error”: “ping satellite: failed to ping storage node, your node indicated error code: 0, rpc: tcp connector failed: rpc: dial tcp 89.150.136.249:28967: connect: connection timed out”, “errorVerbose”: “ping satellite: failed to ping storage node, your node indicated error code: 0, rpc: tcp connector failed: rpc: dial tcp 89.150.136.249:28967: connect: connection timed out\n\tstorj.io/storj/storagenode/contact.(\*Service).pingSatelliteOnce:147\n\tstorj.io/storj/storagenode/contact.(\*Service).pingSatellite:101\n\tstorj.io/storj/storagenode/contact.(\*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(\*Cycle).Run:99\n\tstorj.io/common/sync2.(\*Cycle).Start.func1:77\n\tgolang.org/x/sync/errgroup.(\*Group).Go.func1:75”} 2023-03-02T18:21:48.022+0100 ERROR contact:service ping satellite failed {“Satellite ID”: “12tRQrMTWUWwzwGh18i7Fqs67kmdhH9t6aToeiwbo5mfS2rUmo”, “attempts”: 9, “error”: “ping satellite: failed to ping storage node, your node indicated error code: 0, rpc: tcp connector failed: rpc: dial tcp 89.150.136.249:28967: connect: connection timed out”, “errorVerbose”: “ping satellite: failed to ping storage node, your node indicated error code: 0, rpc: tcp connector failed: rpc: dial tcp 89.150.136.249:28967: connect: connection timed out\n\tstorj.io/storj/storagenode/contact.(\*Service).pingSatelliteOnce:147\n\tstorj.io/storj/storagenode/contact.(\*Service).pingSatellite:101\n\tstorj.io/storj/storagenode/contact.(\*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(\*Cycle).Run:99\n\tstorj.io/common/sync2.(\*Cycle).Start.func1:77\n\tgolang.org/x/sync/errgroup.(\*Group).Go.func1:75”} 2023-03-02T18:22:56.372+0100 ERROR contact:service ping satellite failed {“Satellite ID”: “12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S”, “attempts”: 7, “error”: “ping satellite: failed to ping storage node, your node indicated error code: 0, rpc: tcp connector failed: rpc: dial tcp 89.150.136.249:28967: connect: connection timed out”, “errorVerbose”: “ping satellite: failed to ping storage node, your node indicated error code: 0, rpc: tcp connector failed: rpc: dial tcp 89.150.136.249:28967: connect: connection timed out\n\tstorj.io/storj/storagenode/contact.(\*Service).pingSatelliteOnce:147\n\tstorj.io/storj/storagenode/contact.(\*Service).pingSatellite:101\n\tstorj.io/storj/storagenode/contact.(\*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(\*Cycle).Run:99\n\tstorj.io/common/sync2.(\*Cycle).Start.func1:77\n\tgolang.org/x/sync/errgroup.(\*Group).Go.func1:75”} 2023-03-02T18:22:58.901+0100 ERROR contact:service ping satellite failed {“Satellite ID”: “121RTSDpyNZVcEU84Ticf2L1ntiuUimbWgfATz21tuvgk3vzoA6”, “attempts”: 7, “error”: “ping satellite: failed to ping storage node, your node indicated error code: 0, rpc: tcp connector failed: rpc: dial tcp 89.150.136.249:28967: connect: connection timed out”, “errorVerbose”: “ping satellite: failed to ping storage node, your node indicated error code: 0, rpc: tcp connector failed: rpc: dial tcp 89.150.136.249:28967: connect: connection timed out\n\tstorj.io/storj/storagenode/contact.(\*Service).pingSatelliteOnce:147\n\tstorj.io/storj/storagenode/contact.(\*Service).pingSatellite:101\n\tstorj.io/storj/storagenode/contact.(\*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(\*Cycle).Run:99\n\tstorj.io/common/sync2.(\*Cycle).Start.func1:77\n\tgolang.org/x/sync/errgroup.(\*Group).Go.func1:75”} 2023-03-02T18:23:54.525+0100 ERROR contact:service ping satellite failed {“Satellite ID”: “12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs”, “attempts”: 8, “error”: “ping satellite: failed to ping storage node, your node indicated error code: 0, rpc: tcp connector failed: rpc: dial tcp 89.150.136.249:28967: connect: connection timed out”, “errorVerbose”: “ping satellite: failed to ping storage node, your node indicated error code: 0, rpc: tcp connector failed: rpc: dial tcp 89.150.136.249:28967: connect: connection timed out\n\tstorj.io/storj/storagenode/contact.(\*Service).pingSatelliteOnce:147\n\tstorj.io/storj/storagenode/contact.(\*Service).pingSatellite:101\n\tstorj.io/storj/storagenode/contact.(\*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(\*Cycle).Run:99\n\tstorj.io/common/sync2.(\*Cycle).Start.func1:77\n\tgolang.org/x/sync/errgroup.(\*Group).Go.func1:75”} 2023-03-02T18:26:00.402+0100 ERROR contact:service ping satellite failed {“Satellite ID”: “12rfG3sh9NCWiX3ivPjq2HtdLmbqCrvHVEzJubnzFzosMuawymB”, “attempts”: 10, “error”: “ping satellite: failed to ping storage node, your node indicated error code: 0, rpc: tcp connector failed: rpc: dial tcp 89.150.136.249:28967: connect: connection timed out”, “errorVerbose”: “ping satellite: failed to ping storage node, your node indicated error code: 0, rpc: tcp connector failed: rpc: dial tcp 89.150.136.249:28967: connect: connection timed out\n\tstorj.io/storj/storagenode/contact.(\*Service).pingSatelliteOnce:147\n\tstorj.io/storj/storagenode/contact.(\*Service).pingSatellite:101\n\tstorj.io/storj/storagenode/contact.(\*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(\*Cycle).Run:99\n\tstorj.io/common/sync2.(\*Cycle).Start.func1:77\n\tgolang.org/x/sync/errgroup.(\*Group).Go.func1:75”} 2023-03-02T18:26:02.750+0100 ERROR contact:service ping satellite failed {“Satellite ID”: “1wFTAgs9DP5RSnCqKV1eLf6N9wtk4EAtmN5DpSxcs8EjT69tGE”, “attempts”: 10, “error”: “ping satellite: failed to ping storage node, your node indicated error code: 0, rpc: tcp connector failed: rpc: dial tcp 89.150.136.249:28967: connect: connection timed out”, “errorVerbose”: “ping satellite: failed to ping storage node, your node indicated error code: 0, rpc: tcp connector failed: rpc: dial tcp 89.150.136.249:28967: connect: connection timed out\n\tstorj.io/storj/storagenode/contact.(\*Service).pingSatelliteOnce:147\n\tstorj.io/storj/storagenode/contact.(\*Service).pingSatellite:101\n\tstorj.io/storj/storagenode/contact.(\*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(\*Cycle).Run:99\n\tstorj.io/common/sync2.(\*Cycle).Start.func1:77\n\tgolang.org/x/sync/errgroup.(\*Group).Go.func1:75”} 2023-03-02T18:26:10.638+0100 ERROR contact:service ping satellite failed {“Satellite ID”: “12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S”, “attempts”: 8, “error”: “ping satellite: failed to ping storage node, your node indicated error code: 0, rpc: tcp connector failed: rpc: dial tcp 89.150.136.249:28967: connect: connection timed out”, “errorVerbose”: “ping satellite: failed to ping storage node, your node indicated error code: 0, rpc: tcp connector failed: rpc: dial tcp 89.150.136.249:28967: connect: connection timed out\n\tstorj.io/storj/storagenode/contact.(\*Service).pingSatelliteOnce:147\n\tstorj.io/storj/storagenode/contact.(\*Service).pingSatellite:101\n\tstorj.io/storj/storagenode/contact.(\*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(\*Cycle).Run:99\n\tstorj.io/common/sync2.(\*Cycle).Start.func1:77\n\tgolang.org/x/sync/errgroup.(\*Group).Go.func1:75”} 2023-03-02T18:26:15.048+0100 ERROR contact:service ping satellite failed {“Satellite ID”: “121RTSDpyNZVcEU84Ticf2L1ntiuUimbWgfATz21tuvgk3vzoA6”, “attempts”: 8, “error”: “ping satellite: failed to ping storage node, your node indicated error code: 0, rpc: tcp connector failed: rpc: dial tcp 89.150.136.249:28967: connect: connection timed out”, “errorVerbose”: “ping satellite: failed to ping storage node, your node indicated error code: 0, rpc: tcp connector failed: rpc: dial tcp 89.150.136.249:28967: connect: connection timed out\n\tstorj.io/storj/storagenode/contact.(\*Service).pingSatelliteOnce:147\n\tstorj.io/storj/storagenode/contact.(\*Service).pingSatellite:101\n\tstorj.io/storj/storagenode/contact.(\*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(\*Cycle).Run:99\n\tstorj.io/common/sync2.(\*Cycle).Start.func1:77\n\tgolang.org/x/sync/errgroup.(\*Group).Go.func1:75”} 2023-03-02T18:28:11.535+0100 ERROR contact:service ping satellite failed {“Satellite ID”: “12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs”, “attempts”: 9, “error”: “ping satellite: failed to ping storage node, your node indicated error code: 0, rpc: tcp connector failed: rpc: dial tcp 89.150.136.249:28967: connect: connection timed out”, “errorVerbose”: “ping satellite: failed to ping storage node, your node indicated error code: 0, rpc: tcp connector failed: rpc: dial tcp 89.150.136.249:28967: connect: connection timed out\n\tstorj.io/storj/storagenode/contact.(\*Service).pingSatelliteOnce:147\n\tstorj.io/storj/storagenode/contact.(\*Service).pingSatellite:101\n\tstorj.io/storj/storagenode/contact.(\*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(\*Cycle).Run:99\n\tstorj.io/common/sync2.(\*Cycle).Start.func1:77\n\tgolang.org/x/sync/errgroup.(\*Group).Go.func1:75”} 2023-03-02T18:28:12.761+0100 ERROR contact:service ping satellite failed {“Satellite ID”: “12tRQrMTWUWwzwGh18i7Fqs67kmdhH9t6aToeiwbo5mfS2rUmo”, “attempts”: 10, “error”: “ping satellite: failed to ping storage node, your node indicated error code: 0, rpc: tcp connector failed: rpc: dial tcp 89.150.136.249:28967: connect: connection timed out”, “errorVerbose”: “ping satellite: failed to ping storage node, your node indicated error code: 0, rpc: tcp connector failed: rpc: dial tcp 89.150.136.249:28967: connect: connection timed out\n\tstorj.io/storj/storagenode/contact.(\*Service).pingSatelliteOnce:147\n\tstorj.io/storj/storagenode/contact.(\*Service).pingSatellite:101\n\tstorj.io/storj/storagenode/contact.(\*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(\*Cycle).Run:99\n\tstorj.io/common/sync2.(\*Cycle).Start.func1:77\n\tgolang.org/x/sync/errgroup.(\*Group).Go.func1:75”} 2023-03-02T18:30:29.952+0100 ERROR contact:service ping satellite failed {“Satellite ID”: “12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S”, “attempts”: 9, “error”: “ping satellite: failed to ping storage node, your node indicated error code: 0, rpc: tcp connector failed: rpc: dial tcp 89.150.136.249:28967: connect: connection timed out”, “errorVerbose”: “ping satellite: failed to ping storage node, your node indicated error code: 0, rpc: tcp connector failed: rpc: dial tcp 89.150.136.249:28967: connect: connection timed out\n\tstorj.io/storj/storagenode/contact.(\*Service).pingSatelliteOnce:147\n\tstorj.io/storj/storagenode/contact.(\*Service).pingSatellite:101\n\tstorj.io/storj/storagenode/contact.(\*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(\*Cycle).Run:99\n\tstorj.io/common/sync2.(\*Cycle).Start.func1:77\n\tgolang.org/x/sync/errgroup.(\*Group).Go.func1:75”} 2023-03-02T18:30:35.630+0100 ERROR contact:service ping satellite failed {“Satellite ID”: “121RTSDpyNZVcEU84Ticf2L1ntiuUimbWgfATz21tuvgk3vzoA6”, “attempts”: 9, “error”: “ping satellite: failed to ping storage node, your node indicated error code: 0, rpc: tcp connector failed: rpc: dial tcp 89.150.136.249:28967: connect: connection timed out”, “errorVerbose”: “ping satellite: failed to ping storage node, your node indicated error code: 0, rpc: tcp connector failed: rpc: dial tcp 89.150.136.249:28967: connect: connection timed out\n\tstorj.io/storj/storagenode/contact.(\*Service).pingSatelliteOnce:147\n\tstorj.io/storj/storagenode/contact.(\*Service).pingSatellite:101\n\tstorj.io/storj/storagenode/contact.(\*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(\*Cycle).Run:99\n\tstorj.io/common/sync2.(\*Cycle).Start.func1:77\n\tgolang.org/x/sync/errgroup.(\*Group).Go.func1:75”} ---
**Author:** ![Stob](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/stob/32/1137_2.png) [@Stob](https://forum.storj.io/u/Stob)\ **Post date:** [March 2, 2023, 5:40pm UTC](https://forum.storj.io/t/node-goes-offline/21663/4 "2023-03-02T17:40:59Z")
> [@Jesjor2](#): > > failed to ping storage node, your node indicated error code: 0 Yes, I could be correct. Your node is not contactable on the address and port it is reporting… Check the port forwarding rules Check the public IP Check the public IP matches the one shown in the router WAN settings/info Check your node hasn’t changed private (internal) IP ---
**Author:** ![Jesjor2](https://storj.bcdn.literatehosting.com/letter_avatar/jesjor2/32/6_22734026db12803ebb3e059622ac3534.png) [@Jesjor2](https://forum.storj.io/u/Jesjor2)\ **Post date:** [March 3, 2023, 11:15am UTC](https://forum.storj.io/t/node-goes-offline/21663/5 "2023-03-03T11:15:57Z")
I have open port in the ned router. But that did not help. How do i check if the IP has changes internal? and what to do then? ---
**Author:** ![revyte](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/revyte/32/1127_2.png) [@revyte](https://forum.storj.io/u/revyte)\ **Post date:** [March 3, 2023, 1:31pm UTC](https://forum.storj.io/t/node-goes-offline/21663/6 "2023-03-03T13:31:10Z")
Did you configure NOIP within the new router? Your IP is probably not up to date. You can compare it here. Your current IP: [https://api64.ipify.org](https://api64.ipify.org) check your NOIP domain: [https://www.nslookup.io/](https://www.nslookup.io/) ---
**Author:** ![Jesjor2](https://storj.bcdn.literatehosting.com/letter_avatar/jesjor2/32/6_22734026db12803ebb3e059622ac3534.png) [@Jesjor2](https://forum.storj.io/u/Jesjor2)\ **Post date:** [March 3, 2023, 1:36pm UTC](https://forum.storj.io/t/node-goes-offline/21663/7 "2023-03-03T13:36:17Z")
The IP is synchronized with NOIP. ---
**Author:** ![revyte](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/revyte/32/1127_2.png) [@revyte](https://forum.storj.io/u/revyte)\ **Post date:** [March 3, 2023, 1:41pm UTC](https://forum.storj.io/t/node-goes-offline/21663/8 "2023-03-03T13:41:21Z")
Did you test your port forwarding? [Open Port Check Tool - Test Port Forwarding on Your Router](https://www.yougetsignal.com/tools/open-ports/) Edit: If 89.150.136.249 is your current ip and 28967 your configured port. It’s not working. I’m not sure what IP connection you have. [Kan jeg få en fast IP? - Hiper Hjælp](https://www.hiper.dk/hjaelp/udstyr/fast-ip) say you can order a free dynamic IP or paid static IP. Do you maybe have a CG-NAT ipv4 now? “En dynamisk IP-adresse er et gratis tillægsprodukt, som kan tilknyttes til alle vores produkter.” You should check what you have now. ---
**Author:** ![Jesjor2](https://storj.bcdn.literatehosting.com/letter_avatar/jesjor2/32/6_22734026db12803ebb3e059622ac3534.png) [@Jesjor2](https://forum.storj.io/u/Jesjor2)\ **Post date:** [March 3, 2023, 2:14pm UTC](https://forum.storj.io/t/node-goes-offline/21663/9 "2023-03-03T14:14:15Z")
Hi I think i have an dynamic IP. But I have order an Public IP. But they did not deliver it with the new ISP. I need to call them on Monday. But now I’m already so fucked with 3 days down. On Monday it will be 6 days without being online. ☹ ---
**Author:** ![ItsHass](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/itshass/32/1122_2.png) [@ItsHass](https://forum.storj.io/u/ItsHass)\ **Post date:** [March 3, 2023, 2:33pm UTC](https://forum.storj.io/t/node-goes-offline/21663/10 "2023-03-03T14:33:48Z")
dynamic ip should not affect anything other than making sure No-IP is getting the new ip everytime it changes. have you definitely checked the Router has the port forwarding configured? ---
**Author:** ![revyte](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/revyte/32/1127_2.png) [@revyte](https://forum.storj.io/u/revyte)\ **Post date:** [March 3, 2023, 3:11pm UTC](https://forum.storj.io/t/node-goes-offline/21663/11 "2023-03-03T15:11:25Z")
Check if you WAN IPv4/IPv6 shown in your router is the same as your public IP. If it is it should work. Dynamic or static don’t matter. If not you probably have CGNAT and it won’t. At least not the direct way. Edit: hiper.dk is your ISP or is it not? If yes here they state you get a native ipv6 and CGNAT IPv4 if you don’t order a dyn or static one. > **[Læs om fibernet teknologi og udstyr - Hiper](https://www.hiper.dk/bredbaand/fiber)** > > Læs hvilket udstyr du får, når du bestiller fibernet fra Hiper - og få 1000 Mbit bredbånd via fibernet. As i thought you can’t connect your node with CGN IPv4 till you get your new IPv4 or you have to use IPv6. You won’t get much if any data but your node should stay online this way till you get your IPv4.