# Node offline ? 1.4.2 version **URL:** \ **Category:** troubleshooting\ **Tags:** windows\ **Created:** [May 18, 2020, 4:10pm UTC](https://forum.storj.io/t/node-offline-1-4-2-version/6910 "2020-05-18T16:10:04Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Nairolf911](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/nairolf911/32/64_2.png) [@Nairolf911](https://forum.storj.io/u/Nairolf911)\ **Post date:** [May 18, 2020, 4:10pm UTC](https://forum.storj.io/t/node-offline-1-4-2-version/6910/1 "2020-05-18T16:10:04Z")
Hello, I’m node operator since 6-7 month for now (thanks to storj team for this project). However, i have a little problem : my node don’t want to connect to the network (it’s offline). I check and i have the last version… i didn’t receive any mail from storj about discalification… Someone can help me ? ![image](https://storj-s3.bcdn.literatehosting.net/original/2X/6/679c4f9ff779935d77b6c5fbfeb226fe443f5680.png) ---
**Author:** ![stuberman](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/stuberman/32/1124_2.png) [@stuberman](https://forum.storj.io/u/stuberman)\ **Post date:** [May 18, 2020, 4:50pm UTC](https://forum.storj.io/t/node-offline-1-4-2-version/6910/2 "2020-05-18T16:50:17Z")
Are you using a DDNS entry with No-IP running? I found that if I put No-IP on my laptop rather than my storagenode, I would VPN to work on my laptop and the DDNS entry would change to my work public IP. ---
**Author:** ![nerdatwork](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/nerdatwork/32/1135_2.png) [@nerdatwork](https://forum.storj.io/u/nerdatwork)\ **Post date:** [May 18, 2020, 5:42pm UTC](https://forum.storj.io/t/node-offline-1-4-2-version/6910/3 "2020-05-18T17:42:08Z")
Follow this checklist > [@My Node is OFFLINE for 2 hours](https://forum.storj.io/t/my-node-is-offline-for-2-hours/736/2): > > It should connect in seconds. There are a few things you should check. Start with checking the port. On [https://www.yougetsignal.com/tools/open-ports/?port=28967](https://www.yougetsignal.com/tools/open-ports/?port=28967) you can fill in the domain or IP you are using in the run command. Then check the port. If it’s closed, it could still be several things. Make sure the WAN IP you see in your router settings matches the IP shown on the above page. Make sure your port forward is set up correctly. That means no filter on incoming IPs, forwarding to th… ---
**Author:** ![Nairolf911](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/nairolf911/32/64_2.png) [@Nairolf911](https://forum.storj.io/u/Nairolf911)\ **Post date:** [May 18, 2020, 7:23pm UTC](https://forum.storj.io/t/node-offline-1-4-2-version/6910/4 "2020-05-18T19:23:51Z")
i check all of it, and replace the identity files : same problem… ---
**Author:** ![donald.m.motsinger](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/donald.m.motsinger/32/71_2.png) [@donald.m.motsinger](https://forum.storj.io/u/donald.m.motsinger)\ **Post date:** [May 18, 2020, 7:33pm UTC](https://forum.storj.io/t/node-offline-1-4-2-version/6910/5 "2020-05-18T19:33:27Z")
> [@Nairolf911](#): > > … and replace the identity files What do you mean by that? ---
**Author:** ![Nairolf911](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/nairolf911/32/64_2.png) [@Nairolf911](https://forum.storj.io/u/Nairolf911)\ **Post date:** [May 18, 2020, 7:51pm UTC](https://forum.storj.io/t/node-offline-1-4-2-version/6910/6 "2020-05-18T19:51:31Z")
i had a backup files (revocation, identity.ca etc…). So i just remove replace them by the old (when it was working), with making sure the nodes was offline Is the 1.4.2 solution is too new for work ? ---
**Author:** ![Alexey](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/alexey/32/41_2.png) [@Alexey](https://forum.storj.io/u/Alexey)\ **Post date:** [May 18, 2020, 7:59pm UTC](https://forum.storj.io/t/node-offline-1-4-2-version/6910/7 "2020-05-18T19:59:31Z")
Something really wrong with your setup. Please, show your `docker run` command (you can remove all personal information from it) You do not need to replace identity files to the old ones. This is especially wrong, if they are from the other NodeID ---
**Author:** ![Nairolf911](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/nairolf911/32/64_2.png) [@Nairolf911](https://forum.storj.io/u/Nairolf911)\ **Post date:** [May 18, 2020, 9:38pm UTC](https://forum.storj.io/t/node-offline-1-4-2-version/6910/8 "2020-05-18T21:38:59Z")
I can’t download the docker because i’m running windows 7… ---
**Author:** ![Alexey](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/alexey/32/41_2.png) [@Alexey](https://forum.storj.io/u/Alexey)\ **Post date:** [May 18, 2020, 9:41pm UTC](https://forum.storj.io/t/node-offline-1-4-2-version/6910/9 "2020-05-18T21:41:00Z")
Why you replaced the identity? Is the NodeID the same, as before? ---
**Author:** ![Nairolf911](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/nairolf911/32/64_2.png) [@Nairolf911](https://forum.storj.io/u/Nairolf911)\ **Post date:** [May 18, 2020, 9:45pm UTC](https://forum.storj.io/t/node-offline-1-4-2-version/6910/10 "2020-05-18T21:45:09Z")
Yes sure ! Still the same Because i thought the identity was corrupted… ---
**Author:** ![Alexey](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/alexey/32/41_2.png) [@Alexey](https://forum.storj.io/u/Alexey)\ **Post date:** [May 18, 2020, 9:49pm UTC](https://forum.storj.io/t/node-offline-1-4-2-version/6910/11 "2020-05-18T21:49:21Z")
Ok, let’s check all points together: 1. WAN IP on the main page of the router. Please, compare it with IP there: [https://www.yougetsignal.com/tools/open-ports/](https://www.yougetsignal.com/tools/open-ports/) , they should match 2. Local IP in the port forwarding rule, it should be the same as IP of your PC with storagenode 3. `nslookup your.ddns.address 8.8.8.8` should return the same IP as p.1 4. Firewall. It should have an incoming rule to allow any traffic from the any source to the TCP 28967 port and your PC as a destination. If you have any outgoing rule, then you should create an outgoing rule to allow any traffic from your PC as a source and any host with any port as a destination. 5. Identity: [https://documentation.storj.io/dependencies/identity#confirm-the-identity](https://documentation.storj.io/dependencies/identity#confirm-the-identity) ---
**Author:** ![Nairolf911](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/nairolf911/32/64_2.png) [@Nairolf911](https://forum.storj.io/u/Nairolf911)\ **Post date:** [May 18, 2020, 10:09pm UTC](https://forum.storj.io/t/node-offline-1-4-2-version/6910/12 "2020-05-18T22:09:23Z")
1 - 2 - 3 -4 Ok For the 5-, i can’t check the identity : i got error (my powershell don’t want to execute the command…) ![image](https://storj-s3.bcdn.literatehosting.net/original/2X/2/25ccb2c91d85df92f55a1d56b8b48aca69162abf.png) ---
**Author:** ![Alexey](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/alexey/32/41_2.png) [@Alexey](https://forum.storj.io/u/Alexey)\ **Post date:** [May 18, 2020, 10:22pm UTC](https://forum.storj.io/t/node-offline-1-4-2-version/6910/13 "2020-05-18T22:22:29Z")
It’s old. Very old 🙂 Try this one in cmd.exe: ```auto find /C "BEGIN" "%AppData%\Storj\Identity\storagenode\ca.cert" find /C "BEGIN" "%AppData%\Storj\Identity\storagenode\identity.cert" ``` ---
**Author:** ![Nairolf911](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/nairolf911/32/64_2.png) [@Nairolf911](https://forum.storj.io/u/Nairolf911)\ **Post date:** [May 18, 2020, 10:26pm UTC](https://forum.storj.io/t/node-offline-1-4-2-version/6910/14 "2020-05-18T22:26:26Z")
> [@Alexey](#): > > ```auto > find /C "BEGIN" "%AppData%\Storj\Identity\storagenode\identity.cert" > > ``` This is working, i got 2 and 3, so my identity is correct… Maybe i’m disqualified ? ---
**Author:** ![Alexey](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/alexey/32/41_2.png) [@Alexey](https://forum.storj.io/u/Alexey)\ **Post date:** [May 18, 2020, 10:34pm UTC](https://forum.storj.io/t/node-offline-1-4-2-version/6910/15 "2020-05-18T22:34:40Z")
Then you would see such message on the web dashboard. Is your port open on yougetsignal? Also, please, show the last 10 lines from your log (Powershell): ```auto Get-Content -Tail 10 "C:\Program Files\Storj\Storage Node\storagenode.log" ``` And status of the storagenode service: ```auto Get-Service storagenode* ``` ---
**Author:** ![Nairolf911](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/nairolf911/32/64_2.png) [@Nairolf911](https://forum.storj.io/u/Nairolf911)\ **Post date:** [May 18, 2020, 11:16pm UTC](https://forum.storj.io/t/node-offline-1-4-2-version/6910/16 "2020-05-18T23:16:30Z")
Both are running, storagenode and updater log file is 2,4gb … That’s awsome ! Too much time for open it in notepad, can i delete it ? And give you the 10 line when the logfile will be created ? ---
**Author:** ![Nairolf911](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/nairolf911/32/64_2.png) [@Nairolf911](https://forum.storj.io/u/Nairolf911)\ **Post date:** [May 18, 2020, 11:22pm UTC](https://forum.storj.io/t/node-offline-1-4-2-version/6910/17 "2020-05-18T23:22:47Z")
![image](https://storj-s3.bcdn.literatehosting.net/original/2X/e/ea35837e56c6247313320a71beee7b0162f1af47.png) ---
**Author:** ![BrightSilence](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/brightsilence/32/6048_2.png) [@BrightSilence](https://forum.storj.io/u/BrightSilence)\ **Post date:** [May 19, 2020, 7:19am UTC](https://forum.storj.io/t/node-offline-1-4-2-version/6910/18 "2020-05-19T07:19:19Z")
You can do it in powershell ```auto Get-content -tail 20 PATH_TO_FILE; ``` I went with 20, as 10 might not be enough. You can also rename the file and restart the node. It will be recreated and small enough to open. The log could contain useful info, so I don’t recommend removing it and throwing away the kind of info you would need to diagnose the problem. ---
**Author:** ![Nairolf911](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/nairolf911/32/64_2.png) [@Nairolf911](https://forum.storj.io/u/Nairolf911)\ **Post date:** [May 19, 2020, 9:25am UTC](https://forum.storj.io/t/node-offline-1-4-2-version/6910/19 "2020-05-19T09:25:58Z")
I got this : ![image](https://storj-s3.bcdn.literatehosting.net/original/2X/6/61debba2b7444f2d7b3276651165ba288158b75c.png) ---
**Author:** ![Nairolf911](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/nairolf911/32/64_2.png) [@Nairolf911](https://forum.storj.io/u/Nairolf911)\ **Post date:** [May 19, 2020, 8:55pm UTC](https://forum.storj.io/t/node-offline-1-4-2-version/6910/20 "2020-05-19T20:55:57Z")
so what should i do ? [Next page](https://forum.storj.io/t/node-offline-1-4-2-version/6910.md?page=2)