# Offline Status on windows **URL:** \ **Category:** troubleshooting\ **Tags:** windows-gui, offline\ **Created:** [December 3, 2021, 4:07pm UTC](https://forum.storj.io/t/offline-status-on-windows/16344 "2021-12-03T16:07:11Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![black.bie](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/black.bie/32/9646_2.png) [@black.bie](https://forum.storj.io/u/black.bie)\ **Post date:** [December 3, 2021, 4:07pm UTC](https://forum.storj.io/t/offline-status-on-windows/16344/1 "2021-12-03T16:07:12Z")
hello guys am new in store , at my dashboard my status is offline . can somebody tell me how can fix it , thank you !! [Windows PowerShell 12\_3\_2021 6\_00\_15 PM|690x418](https://forum.storj.io/uploads/short-url/91QhR1Vcu3x3vfqxPtiMO01GcFK.png) ---
**Author:** ![bre](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/bre/32/69_2.png) [@bre](https://forum.storj.io/u/bre)\ **Post date:** [December 3, 2021, 5:44pm UTC](https://forum.storj.io/t/offline-status-on-windows/16344/2 "2021-12-03T17:44:08Z")
Hi @black.bie , Welcome to the Forum! I’ve forwarded you question to the team for some answers. ---
**Author:** ![black.bie](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/black.bie/32/9646_2.png) [@black.bie](https://forum.storj.io/u/black.bie)\ **Post date:** [December 4, 2021, 8:56am UTC](https://forum.storj.io/t/offline-status-on-windows/16344/3 "2021-12-04T08:56:02Z")
![Screenshot (1)](https://storj-s3.bcdn.literatehosting.net/original/2X/0/072b5d82ccd5c747d2437ee583bfaf8e68bcaceb.jpeg) ---
**Author:** ![Alexey](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/alexey/32/41_2.png) [@Alexey](https://forum.storj.io/u/Alexey)\ **Post date:** [December 4, 2021, 10:23am UTC](https://forum.storj.io/t/offline-status-on-windows/16344/4 "2021-12-04T10:23:20Z")
> [@Performing bandwidth usage rollups](https://forum.storj.io/t/topic/7854/17): > > Then lets check everything together: ok, let check it together. WAN IP on the main page of the router. Please, compare it with IP there: [https://www.yougetsignal.com/tools/open-ports/](https://www.yougetsignal.com/tools/open-ports/) , they should match Local IP in the port forwarding rule, it should be the same as IP of your PC with storagenode nslookup your.ddns.address 8.8.8.8 should return the same IP as p.1 If you do not have a DDNS hostname, it’s time to create it: [Step 3. Setup Port Forwarding - Storj Node Operator Docs](https://documentation.storj.io/dependencies/port-forwarding) Firewall. … ---
**Author:** ![black.bie](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/black.bie/32/9646_2.png) [@black.bie](https://forum.storj.io/u/black.bie)\ **Post date:** [December 4, 2021, 3:11pm UTC](https://forum.storj.io/t/offline-status-on-windows/16344/5 "2021-12-04T15:11:09Z")
thank you for support , but i was did every think fine , and its still ‘Offline’ ![My No-IP __ Manage DNS Records - Google Chrome 12_4_2021 5_06_45 PM](https://storj-s3.bcdn.literatehosting.net/original/2X/7/7998d99d73f1fd2a54380d0f43a084a2a5c273e9.png) ---
**Author:** ![black.bie](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/black.bie/32/9646_2.png) [@black.bie](https://forum.storj.io/u/black.bie)\ **Post date:** [December 4, 2021, 3:11pm UTC](https://forum.storj.io/t/offline-status-on-windows/16344/6 "2021-12-04T15:11:59Z")
firewall ![Windows Defender Firewall with Advanced Security 12_4_2021 5_08_23 PM](https://storj-s3.bcdn.literatehosting.net/original/2X/b/b07235a1855641fdce38ee834c20c7c873f8f42d.png) ---
**Author:** ![black.bie](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/black.bie/32/9646_2.png) [@black.bie](https://forum.storj.io/u/black.bie)\ **Post date:** [December 4, 2021, 3:19pm UTC](https://forum.storj.io/t/offline-status-on-windows/16344/7 "2021-12-04T15:19:38Z")
![Untitled - Google Chrome 12_4_2021 5_18_54 PM](https://storj-s3.bcdn.literatehosting.net/original/2X/b/bada5a7107d0837766c891ad8e02588dd654b069.png) IP Adress ---
**Author:** ![Alexey](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/alexey/32/41_2.png) [@Alexey](https://forum.storj.io/u/Alexey)\ **Post date:** [December 4, 2021, 4:15pm UTC](https://forum.storj.io/t/offline-status-on-windows/16344/8 "2021-12-04T16:15:17Z")
Please, open the main page on your router (it’s the first page after login) and check your WAN IP, it should match this IP, otherwise port forwarding will not work. The NoIP will not solve the CGNAT problem, it can solve only dynamic public IP problem. Please also show your port forwarding rule ---
**Author:** ![black.bie](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/black.bie/32/9646_2.png) [@black.bie](https://forum.storj.io/u/black.bie)\ **Post date:** [December 6, 2021, 4:47pm UTC](https://forum.storj.io/t/offline-status-on-windows/16344/9 "2021-12-06T16:47:53Z")
router settings ![Archer C60 - Google Chrome 12_6_2021 6_46_43 PM](https://storj-s3.bcdn.literatehosting.net/original/2X/2/276cac1608efb5ca2a44576a2b1e71aded691ade.png) ---
**Author:** ![black.bie](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/black.bie/32/9646_2.png) [@black.bie](https://forum.storj.io/u/black.bie)\ **Post date:** [December 6, 2021, 5:03pm UTC](https://forum.storj.io/t/offline-status-on-windows/16344/10 "2021-12-06T17:03:20Z")
Forwarding ![Offline Status on windows - Node Operators _ troubleshooting - Storj Community Forum (official) - Google Chrome 12_6_2021 7_02_07 PM](https://storj-s3.bcdn.literatehosting.net/original/2X/0/0c3b2ddb0b1e16cf371d5419bbed9e770f3c1f69.png) ---
**Author:** ![littleskunk](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/littleskunk/32/63_2.png) [@littleskunk](https://forum.storj.io/u/littleskunk)\ **Post date:** [December 6, 2021, 6:10pm UTC](https://forum.storj.io/t/offline-status-on-windows/16344/11 "2021-12-06T18:10:32Z")
Port 80? Are you sure about that? ---
**Author:** ![black.bie](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/black.bie/32/9646_2.png) [@black.bie](https://forum.storj.io/u/black.bie)\ **Post date:** [December 6, 2021, 6:16pm UTC](https://forum.storj.io/t/offline-status-on-windows/16344/12 "2021-12-06T18:16:39Z")
i don’t have any experience , so … google did all of that ---
**Author:** ![Alexey](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/alexey/32/41_2.png) [@Alexey](https://forum.storj.io/u/Alexey)\ **Post date:** [December 6, 2021, 7:06pm UTC](https://forum.storj.io/t/offline-status-on-windows/16344/13 "2021-12-06T19:06:35Z")
> [@black.bie](#): > > ![Archer C60 - Google Chrome 12_6_2021 6_46_43 PM](https://storj-s3.bcdn.literatehosting.net/original/2X/2/276cac1608efb5ca2a44576a2b1e71aded691ade.png) > > Archer C60 - Google Chrome 12\_6\_2021 6\_46\_43 PM1336×1032 67.4 KB You doesn’t have a public IP. Your WAN IP is private. If you doesn’t have another one router - you behind the ISP’s NAT. If you have another router before this one, you need to make port forwarding rule on the first router to forward TCP+UDP 28967 port to 192.168.0.11 (this is IP of this router). If this is the only router what you have, then you have a few options: - call to your ISP and ask for public IP. It could be dynamic, but must be a public (the IP address in the Internet section will match IP on [Open Port Check Tool - Test Port Forwarding on Your Router](https://www.yougetsignal.com/tools/open-ports/)); you can say that you need to have an access to your security IP cam from anywhere to do not explain Storj; - switch to ISP who offer a public IP; - use VPN services with port forwarding feature such as [portmap.io](http://portmap.io), ngrok, PIA, AirVPN, PureVPN, etc. And @littleskunk is right - you need to forward port of your node, not 80. By default your node uses 28967 port. I also can assume, that you specified the external address without a port too - [you need to fix it](https://docs.storj.io/node/resources/faq/how-do-i-change-my-parameters-such-as-payout-address-allotted-storage-space-and-bandwidth).