Online status for only 1 satellite 0%

Hello all,

Out of all the satellite I have an online score of 0% only for 1 of them europe-north-1.tardigrade.io.
All the others are fine here is the extract of the api call for europe-north-1.tardigrade.io

audits	
auditScore	1
suspensionScore	1
onlineScore	0
satelliteName	"europe-north-1.tardigrade.io:7777"
auditHistory	
score	0
windows	
0	
windowStart	"2021-12-01T00:00:00Z"
totalCount	1
onlineCount	0
1	
windowStart	"2021-12-08T00:00:00Z"
totalCount	1
onlineCount	1

And the one from another satellite us2.storj.io

audits	
auditScore	1
suspensionScore	1
onlineScore	1
satelliteName	"us2.storj.io:7777"
auditHistory	
score	1
windows	
0	
windowStart	"2021-12-01T12:00:00Z"
totalCount	1
onlineCount	1
1	
windowStart	"2021-12-02T12:00:00Z"
totalCount	1
onlineCount	1
2	
windowStart	"2021-12-04T12:00:00Z"
totalCount	1
onlineCount	1
3	
windowStart	"2021-12-06T00:00:00Z"
totalCount	1
onlineCount	1
4	
windowStart	"2021-12-08T00:00:00Z"
totalCount	1
onlineCount	1

I don’t get why the online score is at 0 even though it should be all good specially compared to the other satellite. Any reason ? any way to know what happened ? and when the score will come back up ?

Thanks !

Too low audits number. Seems your node is new, and doesn’t have audit history for the last month, thus the online score is highly sensitive.
Keep it online, it should recover during the next 30 days.
See How is the online score calculated? - Node Operator