OnlineScore went to zero in one day

Node Operators troubleshooting
15

Sorry @Alexey, I don’t received updates from the forum… (OK, found the setting, but it should be enabled by default, as I’ve checked «Watching»).

I’ve just restarted another node today, and it went directly to zero. I’m sorry, but you DO have an issue here:

Before restart:

"12rfG3sh9NCWiX3ivPjq2HtdLmbqCrvHVEzJubnzFzosMuawymB"
{
  "auditScore": 1,
  "suspensionScore": 1,
  "onlineScore": 0.9998307952622674,
  "satelliteName": "europe-north-1.tardigrade.io:7777"
}

After restart:

"12rfG3sh9NCWiX3ivPjq2HtdLmbqCrvHVEzJubnzFzosMuawymB"
{
  "auditScore": 1,
  "suspensionScore": 1,
  "onlineScore": 0,
  "satelliteName": "europe-north-1.tardigrade.io:7777"
}

(same thing with all other satellites).

In the same time, I’ve received an email with:

You were suspended on 2022-01-09 at 06:21 UTC.

So the email tells me that my node was suspended… in January!

Partial node ID if you want to check something: 1E4A9cAijMMaL1DfD7VP6oYkqEoiHMe

So the topic is still valid: went to zero in one day!

Can you please have a deeper look at this? Should I restart this node from scratch and lose every history?

Thanks.