# Problem with creating auth token

**URL:** <https://forum.storj.io/t/problem-with-creating-auth-token/19612>\
**Category:** troubleshooting\
**Tags:** escalated, authorization-token\
**Created:** [September 6, 2022, 7:15am UTC](https://forum.storj.io/t/problem-with-creating-auth-token/19612 "2022-09-06T07:15:18Z")\
**Posts on this page:** 7\
**Page:** 2

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**Author:** ![PocketSam](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/pocketsam/32/71_2.png) [@PocketSam](https://forum.storj.io/u/PocketSam)\
**Post date:** [January 20, 2024, 12:31pm UTC](https://forum.storj.io/t/problem-with-creating-auth-token/19612/22 "2024-01-20T12:31:10Z")

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Seems like auth token generator doesn’t work. I’ve tried several browsers with no luck.  
 ![изображение](https://storj-s3.bcdn.literatehosting.net/original/2X/9/9ef1cc9ff60f8e70ec2202b4d8de20f56380c3f6.png)

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**Author:** ![Alexey](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/alexey/32/41_2.png) [@Alexey](https://forum.storj.io/u/Alexey)\
**Post date:** [January 20, 2024, 12:40pm UTC](https://forum.storj.io/t/problem-with-creating-auth-token/19612/23 "2024-01-20T12:40:12Z")

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You need to disable adBlockers and hardware analogous like Pi-Hole

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<div class="post-metadata">

**Author:** ![PocketSam](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/pocketsam/32/71_2.png) [@PocketSam](https://forum.storj.io/u/PocketSam)\
**Post date:** [January 20, 2024, 12:46pm UTC](https://forum.storj.io/t/problem-with-creating-auth-token/19612/24 "2024-01-20T12:46:22Z")

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I have no adBlocker or any other adBlock solutions enabled. And I use Google DNS as my default DNS.  
upd: I’ve tried 3 devices and 3 different browsers on every device. Still no success.

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**Author:** ![snorkel](https://storj.bcdn.literatehosting.com/letter_avatar/snorkel/32/5_5575768a8748004e209b776fc1b2916d.png) [@snorkel](https://forum.storj.io/u/snorkel)\
**Post date:** [January 20, 2024, 12:56pm UTC](https://forum.storj.io/t/problem-with-creating-auth-token/19612/25 "2024-01-20T12:56:37Z")

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It’s working fine for me. I’m on iPhone 4G connection, with ISP’s DNS. Safari with a content blocker 😜.

 ![IMG_5346](https://storj-s3.bcdn.literatehosting.net/original/2X/7/72e5bd930ad5c81ede7a2de604e8bc4d36de5bf0.jpeg)

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<div class="post-metadata">

**Author:** ![snorkel](https://storj.bcdn.literatehosting.com/letter_avatar/snorkel/32/5_5575768a8748004e209b776fc1b2916d.png) [@snorkel](https://forum.storj.io/u/snorkel)\
**Post date:** [January 20, 2024, 12:58pm UTC](https://forum.storj.io/t/problem-with-creating-auth-token/19612/26 "2024-01-20T12:58:36Z")

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Put a valid email, or a fake one, but in valid format, and complete the capcha. You can PM someone to obtain a token for you, but it’s not recommanded. He can screw you and use that token to generate another ID and disqualify your node, I believe. Maybe I’m mistaken.

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<div class="post-metadata">

**Author:** ![PocketSam](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/pocketsam/32/71_2.png) [@PocketSam](https://forum.storj.io/u/PocketSam)\
**Post date:** [January 20, 2024, 1:20pm UTC](https://forum.storj.io/t/problem-with-creating-auth-token/19612/27 "2024-01-20T13:20:16Z")

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I’ve discovered I can generate new auth token but with different email. So for some reason site doesn’t like my primary email. Quite interesting but sad. ☹

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<div class="post-metadata">

**Author:** ![snorkel](https://storj.bcdn.literatehosting.com/letter_avatar/snorkel/32/5_5575768a8748004e209b776fc1b2916d.png) [@snorkel](https://forum.storj.io/u/snorkel)\
**Post date:** [January 20, 2024, 2:55pm UTC](https://forum.storj.io/t/problem-with-creating-auth-token/19612/28 "2024-01-20T14:55:06Z")

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Dosen’t realy matter what email you use. Is just used for token generation and identity creation. In your config/run you can use your good email address if you want to receive node offline alerts and info from Storj.

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