# Storagenode doesn\`t work

**URL:** <https://forum.storj.io/t/storagenode-doesn-t-work/6462>\
**Category:** troubleshooting\
**Tags:** storagenode, windows\
**Created:** [May 4, 2020, 10:25pm UTC](https://forum.storj.io/t/storagenode-doesn-t-work/6462 "2020-05-04T22:25:31Z")\
**Posts on this page:** 20\
**Page:** 1

<div class="post-metadata">

**Author:** ![CookieOfDark7](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/cookieofdark7/32/1127_2.png) [@CookieOfDark7](https://forum.storj.io/u/CookieOfDark7)\
**Post date:** [May 4, 2020, 10:25pm UTC](https://forum.storj.io/t/storagenode-doesn-t-work/6462/1 "2020-05-04T22:25:31Z")

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Hello, I’ve been trying to get Storj up and running for days but it just doesn’t work. I tried several times to set up Storj again, created a new ID for me, I even tested the whole thing without firewall, but everything didn’t work. I don’t understand why, it worked for 3 days until I had a malfunction at vodafone, the malfunction gin from 3am to 12pm. Since then, it has not worked at all.

Log :

2020-05-04T04:07:22.839+0200 INFO Configuration loaded {“Location”: “C:\Program Files\Storj\Storage Node\config.yaml”}  
2020-05-04T04:07:22.864+0200 INFO tracing disabled  
2020-05-04T04:07:22.873+0200 INFO Operator email {“Address”: “XXXX”}  
2020-05-04T04:07:22.874+0200 INFO Operator wallet {“Address”: “XXX”}  
2020-05-04T04:07:24.314+0200 INFO db.migration Database Version {“version”: 36}  
2020-05-04T04:07:25.141+0200 INFO preflight:localtime start checking local system clock with trusted satellites’ system clock.  
2020-05-04T04:07:26.033+0200 INFO preflight:localtime local system clock is in sync with trusted satellites’ system clock.  
2020-05-04T04:07:26.033+0200 INFO bandwidth Performing bandwidth usage rollups  
2020-05-04T04:07:26.033+0200 INFO trust Scheduling next refresh {“after”: “2h59m18.896706473s”}  
2020-05-04T04:07:26.033+0200 INFO Node 1b2Y63b8bsbmaWFyvp7kyrNETW76tGYDb7jJbHwwmFZpNeFPGv started  
2020-05-04T04:07:26.033+0200 INFO Public server started on [::]:28967  
2020-05-04T04:07:26.033+0200 INFO Private server started on 127.0.0.1:7778  
2020-05-04T05:07:43.755+0200 INFO bandwidth Performing bandwidth usage rollups  
2020-05-04T06:07:43.757+0200 INFO bandwidth Performing bandwidth usage rollups  
2020-05-04T07:07:03.585+0200 INFO trust Scheduling next refresh {“after”: “8h0m58.190888458s”}  
2020-05-04T07:07:43.756+0200 INFO bandwidth Performing bandwidth usage rollups  
2020-05-04T08:07:43.870+0200 INFO bandwidth Performing bandwidth usage rollups  
2020-05-04T09:07:43.757+0200 INFO bandwidth Performing bandwidth usage rollups  
2020-05-04T10:07:43.760+0200 INFO bandwidth Performing bandwidth usage rollups  
2020-05-04T11:07:43.757+0200 INFO bandwidth Performing bandwidth usage rollups  
2020-05-04T12:07:43.757+0200 INFO bandwidth Performing bandwidth usage rollups  
2020-05-04T13:07:43.756+0200 INFO bandwidth Performing bandwidth usage rollups  
2020-05-04T14:07:43.755+0200 INFO bandwidth Performing bandwidth usage rollups  
2020-05-04T15:07:43.757+0200 INFO bandwidth Performing bandwidth usage rollups  
2020-05-04T15:08:02.492+0200 INFO trust Scheduling next refresh {“after”: “5h53m17.820399788s”}  
2020-05-04T16:07:43.757+0200 INFO bandwidth Performing bandwidth usage rollups  
2020-05-04T17:07:43.757+0200 INFO bandwidth Performing bandwidth usage rollups  
2020-05-04T18:07:43.756+0200 INFO bandwidth Performing bandwidth usage rollups  
2020-05-04T19:07:43.756+0200 INFO bandwidth Performing bandwidth usage rollups  
2020-05-04T20:07:43.757+0200 INFO bandwidth Performing bandwidth usage rollups  
2020-05-04T21:01:21.303+0200 INFO trust Scheduling next refresh {“after”: “2h52m48.696089299s”}  
2020-05-04T21:07:43.756+0200 INFO bandwidth Performing bandwidth usage rollups  
2020-05-04T22:07:43.755+0200 INFO bandwidth Performing bandwidth usage rollups  
2020-05-04T23:07:43.756+0200 INFO bandwidth Performing bandwidth usage rollups  
2020-05-04T23:54:11.243+0200 INFO trust Scheduling next refresh {“after”: “5h41m8.956869166s”}  
2020-05-05T00:07:43.757+0200 INFO bandwidth Performing bandwidth usage rollups

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<div class="post-metadata">

**Author:** ![deathlessdd](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/deathlessdd/32/6067_2.png) [@deathlessdd](https://forum.storj.io/u/deathlessdd)\
**Post date:** [May 5, 2020, 12:39am UTC](https://forum.storj.io/t/storagenode-doesn-t-work/6462/2 "2020-05-05T00:39:27Z")

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Make sure your ports are open. Check to see of your dashboard says “online”

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<div class="post-metadata">

**Author:** ![Darthsaiber](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/darthsaiber/32/1128_2.png) [@Darthsaiber](https://forum.storj.io/u/Darthsaiber)\
**Post date:** [May 5, 2020, 12:48am UTC](https://forum.storj.io/t/storagenode-doesn-t-work/6462/3 "2020-05-05T00:48:01Z")

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My node still Online, but it doesn’t register any activity, it seems off although the dashboard says “online”

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<div class="post-metadata">

**Author:** ![CookieOfDark7](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/cookieofdark7/32/1127_2.png) [@CookieOfDark7](https://forum.storj.io/u/CookieOfDark7)\
**Post date:** [May 5, 2020, 1:03am UTC](https://forum.storj.io/t/storagenode-doesn-t-work/6462/4 "2020-05-05T01:03:45Z")

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I opened the ports, with this setting it worked, but not now. Now it shows me that the ports are closed.

 ![image](https://storj-s3.bcdn.literatehosting.net/original/2X/3/3e916536a04f9c27f5fc623463c318ff0fcd66dc.png)

 ![image](https://storj-s3.bcdn.literatehosting.net/original/2X/9/9a6b54b4ba50e2fb19f3ca3ff5cf18aea644898a.png)

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<div class="post-metadata">

**Author:** ![deathlessdd](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/deathlessdd/32/6067_2.png) [@deathlessdd](https://forum.storj.io/u/deathlessdd)\
**Post date:** [May 5, 2020, 1:05am UTC](https://forum.storj.io/t/storagenode-doesn-t-work/6462/5 "2020-05-05T01:05:24Z")

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Make sure that the local IP matches your nodes IP address. That you opened ports for. If you didnt set a static IP it could change with a reboot of a router or Computer. Also if you use a DDNS make sure its updated.

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<div class="post-metadata">

**Author:** ![CookieOfDark7](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/cookieofdark7/32/1127_2.png) [@CookieOfDark7](https://forum.storj.io/u/CookieOfDark7)\
**Post date:** [May 5, 2020, 1:17am UTC](https://forum.storj.io/t/storagenode-doesn-t-work/6462/6 "2020-05-05T01:17:05Z")

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i have a static ip and it all matches

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<div class="post-metadata">

**Author:** ![deathlessdd](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/deathlessdd/32/6067_2.png) [@deathlessdd](https://forum.storj.io/u/deathlessdd)\
**Post date:** [May 5, 2020, 1:21am UTC](https://forum.storj.io/t/storagenode-doesn-t-work/6462/7 "2020-05-05T01:21:01Z")

</div>

Make sure to add the storagenode to your windows firewall exception

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<div class="post-metadata">

**Author:** ![CookieOfDark7](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/cookieofdark7/32/1127_2.png) [@CookieOfDark7](https://forum.storj.io/u/CookieOfDark7)\
**Post date:** [May 5, 2020, 1:25am UTC](https://forum.storj.io/t/storagenode-doesn-t-work/6462/8 "2020-05-05T01:25:28Z")

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> [@CookieOfDark7](#):
>
> I even tested the whole thing without firewall,

I already did that too

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<div class="post-metadata">

**Author:** ![deathlessdd](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/deathlessdd/32/6067_2.png) [@deathlessdd](https://forum.storj.io/u/deathlessdd)\
**Post date:** [May 5, 2020, 1:33am UTC](https://forum.storj.io/t/storagenode-doesn-t-work/6462/9 "2020-05-05T01:33:30Z")

</div>

Do you have a ipv6 ip or an ipv4 ip? Cause theres no need to set a port for ipv6 if you dont have one that is public. Not 100% sure but that could be conflicting.

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<div class="post-metadata">

**Author:** ![CookieOfDark7](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/cookieofdark7/32/1127_2.png) [@CookieOfDark7](https://forum.storj.io/u/CookieOfDark7)\
**Post date:** [May 5, 2020, 1:38am UTC](https://forum.storj.io/t/storagenode-doesn-t-work/6462/10 "2020-05-05T01:38:20Z")

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i have ipv6 and ipv4. I set it up for both, even if it wasn’t necessary.

The releases for ipv6 are now deleted, still not working

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<div class="post-metadata">

**Author:** ![deathlessdd](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/deathlessdd/32/6067_2.png) [@deathlessdd](https://forum.storj.io/u/deathlessdd)\
**Post date:** [May 5, 2020, 1:40am UTC](https://forum.storj.io/t/storagenode-doesn-t-work/6462/11 "2020-05-05T01:40:16Z")

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Try restarting the node

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<div class="post-metadata">

**Author:** ![Darthsaiber](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/darthsaiber/32/1128_2.png) [@Darthsaiber](https://forum.storj.io/u/Darthsaiber)\
**Post date:** [May 5, 2020, 1:41am UTC](https://forum.storj.io/t/storagenode-doesn-t-work/6462/12 "2020-05-05T01:41:03Z")

</div>

in my case the node has been online for several days and I have not moved anything from the pc, unexpectedly I stop generating traffic and the node appears online, the port is still open and without problems.

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<div class="post-metadata">

**Author:** ![CookieOfDark7](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/cookieofdark7/32/1127_2.png) [@CookieOfDark7](https://forum.storj.io/u/CookieOfDark7)\
**Post date:** [May 5, 2020, 1:43am UTC](https://forum.storj.io/t/storagenode-doesn-t-work/6462/13 "2020-05-05T01:43:10Z")

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Has been restarted still does not work

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<div class="post-metadata">

**Author:** ![deathlessdd](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/deathlessdd/32/6067_2.png) [@deathlessdd](https://forum.storj.io/u/deathlessdd)\
**Post date:** [May 5, 2020, 1:44am UTC](https://forum.storj.io/t/storagenode-doesn-t-work/6462/14 "2020-05-05T01:44:42Z")

</div>

ok have you checked the config to make sure the right ip address and port are in there?

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<div class="post-metadata">

**Author:** ![CookieOfDark7](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/cookieofdark7/32/1127_2.png) [@CookieOfDark7](https://forum.storj.io/u/CookieOfDark7)\
**Post date:** [May 5, 2020, 1:46am UTC](https://forum.storj.io/t/storagenode-doesn-t-work/6462/15 "2020-05-05T01:46:40Z")

</div>

yeah it`s the same .

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<div class="post-metadata">

**Author:** ![Darthsaiber](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/darthsaiber/32/1128_2.png) [@Darthsaiber](https://forum.storj.io/u/Darthsaiber)\
**Post date:** [May 5, 2020, 1:49am UTC](https://forum.storj.io/t/storagenode-doesn-t-work/6462/16 "2020-05-05T01:49:23Z")

</div>

Could there be problems with any satellite?

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<div class="post-metadata">

**Author:** ![CookieOfDark7](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/cookieofdark7/32/1127_2.png) [@CookieOfDark7](https://forum.storj.io/u/CookieOfDark7)\
**Post date:** [May 5, 2020, 1:51am UTC](https://forum.storj.io/t/storagenode-doesn-t-work/6462/17 "2020-05-05T01:51:16Z")

</div>

Then others would also have problems

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<div class="post-metadata">

**Author:** ![deathlessdd](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/deathlessdd/32/6067_2.png) [@deathlessdd](https://forum.storj.io/u/deathlessdd)\
**Post date:** [May 5, 2020, 1:53am UTC](https://forum.storj.io/t/storagenode-doesn-t-work/6462/18 "2020-05-05T01:53:52Z")

</div>

I wish I had more ideas but im all out for now, Ive never had issues with ports being open and node being able to recieve data, But you said it was working and then stopped unless you changed something.

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<div class="post-metadata">

**Author:** ![CookieOfDark7](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/cookieofdark7/32/1127_2.png) [@CookieOfDark7](https://forum.storj.io/u/CookieOfDark7)\
**Post date:** [May 5, 2020, 2:00am UTC](https://forum.storj.io/t/storagenode-doesn-t-work/6462/19 "2020-05-05T02:00:43Z")

</div>

I didn’t change anything, that’s the funny thing. I only had an internet fault, since then the node ofline

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<div class="post-metadata">

**Author:** ![Darthsaiber](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/darthsaiber/32/1128_2.png) [@Darthsaiber](https://forum.storj.io/u/Darthsaiber)\
**Post date:** [May 5, 2020, 2:27am UTC](https://forum.storj.io/t/storagenode-doesn-t-work/6462/20 "2020-05-05T02:27:35Z")

</div>

I already rebooted the node, I already checked that the port is open (28967), that the disk is fine, router ok, ISP ok. What else could it be so that my node does not present any activity?  
On the Dashboard “Online” appears.

[Next page](https://forum.storj.io/t/storagenode-doesn-t-work/6462.md?page=2)
