Storj dashboard not working

on running this curl command and entering all the credentials, it runs and says to check the dashboard. but when i try to run the url given, “this site cannot be reached” is returned. pls help

code:

curl -s https://raw.githubusercontent.com/anshikagupta26/storj-node-helper-script/master/helper-script.sh -o helper-script.sh && bash helper-script.sh
Enter your wallet address: <wallet address
Enter your email address: <email
Enter your IP address or DDNS name: <ddns
How much storage are you willing to share? Example: 700GB
Where is your storage folder located? Example: /storj/

Press CTRL+C if this doesn’t look right.
Or just press enter to continue.

latest: Pulling from storjlabs/storagenode
Digest: <value
Status: Image is up to date for storjlabs/storagenode:latest
docker.io/storjlabs/storagenode:latest
<value
Using default tag: latest
latest: Pulling from storjlabs/watchtower
Digest: sha256:<value
Status: Image is up to date for storjlabs/watchtower:latest
docker.io/storjlabs/watchtower:latest
WARNING: The requested image’s platform (linux/amd64) does not match the detected host platform (linux/arm/v7) and no specific platform was requested
<value
All done. Go and checkout your dashboard at: http://<ip address:14002

i get this page

can someone please help.
this is the shell script which is doing the following tasks:

  • Will ask you for your wallet address, email address, IP address of your node or dynamic DNS address, how much storage you’d like to share, and the storage path.
  • Will check if all the entries were populated, but it will not check if they are right, be extra careful when you are typing them in.
  • Will create a file /root/storj.sh with all the entries required. This shell file will be responsible to start and restart your storage node in the future.
  • Will create a record inside crontab to autostart and update Storj Node Software during the system startup.
  • Will print out the Dashboard address at the end, for you to easily access it.
    https://raw.githubusercontent.com/anshikagupta26/storj-node-helper-script/master/helper-script.sh

If you don’t show your docker command nobody will be able to help.

And please don’t provide a screenshot, copy and paste it into the textbox as code
``` type or paste code here ```

Pay attention to this:

WARNING: The requested image’s platform (linux/amd64) does not match the detected host platform (linux/arm/v7) and no specific platform was requested

Please post the last 20 lines from your logs: How do I check my logs? | Storj Docs

here are the last 20 lines of log:

root@storj:~# docker logs --tail 20 storagenode
2022-07-29 05:28:26,245 INFO spawned: 'storagenode' with pid 53
2022-07-29T05:28:26.427Z        INFO    Configuration loaded    {"Process": "storagenode", "Location": "/app/config/config.yaml"}
2022-07-29T05:28:26.429Z        INFO    Operator email  {"Process": "storagenode", "Address": "mail@gmail.com"}
2022-07-29T05:28:26.430Z        INFO    Operator wallet {"Process": "storagenode", "Address": "e-wallet"}
2022-07-29T05:28:26.436Z        ERROR   Invalid configuration.  {"Process": "storagenode", "error": "invalid contact.external-address: lookup \"storjproxgy.ddns.net\" failed: lookup storjproxgy.ddns.net on 180.151.151.151:53: no such host", "errorVerbose": "invalid contact.external-address: lookup \"storjproxgy.ddns.net\" failed: lookup storjproxgy.ddns.net on 180.151.151.151:53: no such host\n\tstorj.io/storj/storagenode.(*Config).Verify:158\n\tmain.cmdRun:188\n\tstorj.io/private/process.cleanup.func1.4:372\n\tstorj.io/private/process.cleanup.func1:390\n\tgithub.com/spf13/cobra.(*Command).execute:852\n\tgithub.com/spf13/cobra.(*Command).ExecuteC:960\n\tgithub.com/spf13/cobra.(*Command).Execute:897\n\tstorj.io/private/process.ExecWithCustomConfigAndLogger:93\n\tmain.main:479\n\truntime.main:255"}
Error: invalid contact.external-address: lookup "storjproxgy.ddns.net" failed: lookup storjproxgy.ddns.net on 180.151.151.151:53: no such host
2022-07-29 05:28:26,438 INFO exited: storagenode (exit status 1; not expected)
2022-07-29 05:28:29,454 INFO spawned: 'storagenode' with pid 62
2022-07-29T05:28:29.632Z        INFO    Configuration loaded    {"Process": "storagenode", "Location": "/app/config/config.yaml"}
2022-07-29T05:28:29.635Z        INFO    Operator email  {"Process": "storagenode", "Address": "mail@gmail.com"}
2022-07-29T05:28:29.636Z        INFO    Operator wallet {"Process": "storagenode", "Address": "e-wallet"}
2022-07-29T05:28:29.641Z        ERROR   Invalid configuration.  {"Process": "storagenode", "error": "invalid contact.external-address: lookup \"storjproxgy.ddns.net\" failed: lookup storjproxgy.ddns.net on 180.151.151.151:53: no such host", "errorVerbose": "invalid contact.external-address: lookup \"storjproxgy.ddns.net\" failed: lookup storjproxgy.ddns.net on 180.151.151.151:53: no such host\n\tstorj.io/storj/storagenode.(*Config).Verify:158\n\tmain.cmdRun:188\n\tstorj.io/private/process.cleanup.func1.4:372\n\tstorj.io/private/process.cleanup.func1:390\n\tgithub.com/spf13/cobra.(*Command).execute:852\n\tgithub.com/spf13/cobra.(*Command).ExecuteC:960\n\tgithub.com/spf13/cobra.(*Command).Execute:897\n\tstorj.io/private/process.ExecWithCustomConfigAndLogger:93\n\tmain.main:479\n\truntime.main:255"}
Error: invalid contact.external-address: lookup "storjproxgy.ddns.net" failed: lookup storjproxgy.ddns.net on 180.151.151.151:53: no such host
2022-07-29 05:28:29,643 INFO exited: storagenode (exit status 1; not expected)
2022-07-29 05:28:30,645 INFO gave up: storagenode entered FATAL state, too many start retries too quickly
2022-07-29 05:28:31,650 WARN received SIGQUIT indicating exit request
2022-07-29 05:28:31,651 INFO waiting for processes-exit-eventlistener, storagenode-updater to die
2022-07-29T05:28:31.651Z        INFO    Got a signal from the OS: "terminated"  {"Process": "storagenode-updater"}
2022-07-29 05:28:31,657 INFO stopped: storagenode-updater (exit status 0)
2022-07-29 05:28:32,662 INFO stopped: processes-exit-eventlistener (terminated by SIGTERM)

This domain doesn’t exist. Perhaps your subscription were expired and you did not extend it.

the ddns? i created a new account so expiration case is not possible

As @Alexey says the ddns name is not resolving, so something with that setup is incorrect.

image

Even with wrong or no DDNS Service you should still be able to access you node locally, it will show you, that your node is offline in this case. Maybe try entering your local IP adress where the Node is running at IP-ADRESS:14002 (in the config), sometimes Localhost (127.0.0.1) is default, wich should work too, but on windows for example it made issues opening the dashboard (in my case).

Regarding your public IP, if not solved yet, take a look at your No-Ip account, if there is your IP adress linked to your personal URL, maybe its missing or wrong, also take a look if you forwarded your ports correctly on your router. Try pinging your URL and check if the recieved packets are coming from the right IP adress (your NAT adress).