# Synology app help **URL:** \ **Category:** troubleshooting\ **Tags:** synology-nas\ **Created:** [April 30, 2020, 9:48am UTC](https://forum.storj.io/t/synology-app-help/6313 "2020-04-30T09:48:24Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![boltrex](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/boltrex/32/1127_2.png) [@boltrex](https://forum.storj.io/u/boltrex)\ **Post date:** [April 30, 2020, 9:48am UTC](https://forum.storj.io/t/synology-app-help/6313/1 "2020-04-30T09:48:24Z")
I have problems with the Synology app when I try putting everything correctly doesn’t seem to work ---
**Author:** ![nerdatwork](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/nerdatwork/32/1135_2.png) [@nerdatwork](https://forum.storj.io/u/nerdatwork)\ **Post date:** [April 30, 2020, 10:45am UTC](https://forum.storj.io/t/synology-app-help/6313/2 "2020-04-30T10:45:30Z")
Describe more in detail what exactly are you facing ? Screenshots will help more. ---
**Author:** ![boltrex](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/boltrex/32/1127_2.png) [@boltrex](https://forum.storj.io/u/boltrex)\ **Post date:** [April 30, 2020, 11:02am UTC](https://forum.storj.io/t/synology-app-help/6313/3 "2020-04-30T11:02:38Z")
when you feel everything in the boxes and click the start button nothing happens ![Capture](https://storj-s3.bcdn.literatehosting.net/original/2X/2/26d217705c1ec01d3e37a8e6eacc66020608b2a5.png) ---
**Author:** ![nerdatwork](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/nerdatwork/32/1135_2.png) [@nerdatwork](https://forum.storj.io/u/nerdatwork)\ **Post date:** [April 30, 2020, 11:07am UTC](https://forum.storj.io/t/synology-app-help/6313/4 "2020-04-30T11:07:19Z")
Did you fill your `port forwarding` section correctly ? You can use [https://www.yougetsignal.com/tools/open-ports/](https://www.yougetsignal.com/tools/open-ports/) to test if your port is actually open or not. ---
**Author:** ![boltrex](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/boltrex/32/1127_2.png) [@boltrex](https://forum.storj.io/u/boltrex)\ **Post date:** [April 30, 2020, 11:21am UTC](https://forum.storj.io/t/synology-app-help/6313/5 "2020-04-30T11:21:05Z")
yes I did Port forward on my router. says it’s closed but I did Port forward ---
**Author:** ![nerdatwork](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/nerdatwork/32/1135_2.png) [@nerdatwork](https://forum.storj.io/u/nerdatwork)\ **Post date:** [April 30, 2020, 11:44am UTC](https://forum.storj.io/t/synology-app-help/6313/6 "2020-04-30T11:44:59Z")
Enter your DDNS in the format given. If its `bob1.ddns.net:28967` then it should show the same. You can then test it from above link. ---
**Author:** ![boltrex](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/boltrex/32/1127_2.png) [@boltrex](https://forum.storj.io/u/boltrex)\ **Post date:** [April 30, 2020, 11:51am UTC](https://forum.storj.io/t/synology-app-help/6313/7 "2020-04-30T11:51:49Z")
I tried it and doesn’t work so I think it needs to be updated ![Capture](https://storj-s3.bcdn.literatehosting.net/original/2X/4/4779f92c0e4a5d37ceb08168a49a13812efbac15.png) I’ve tried putting my static IP in there but it doesn’t work ---
**Author:** ![nerdatwork](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/nerdatwork/32/1135_2.png) [@nerdatwork](https://forum.storj.io/u/nerdatwork)\ **Post date:** [April 30, 2020, 12:02pm UTC](https://forum.storj.io/t/synology-app-help/6313/8 "2020-04-30T12:02:52Z")
I gave you an example. Since you have static ip use that instead 🙂 Its asking just for host name so enter just your static ip ---
**Author:** ![boltrex](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/boltrex/32/1127_2.png) [@boltrex](https://forum.storj.io/u/boltrex)\ **Post date:** [April 30, 2020, 12:04pm UTC](https://forum.storj.io/t/synology-app-help/6313/9 "2020-04-30T12:04:09Z")
I’ve tried putting my static IP in there but it doesn’t work ---
**Author:** ![Frieseba](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/frieseba/32/6488_2.png) [@Frieseba](https://forum.storj.io/u/Frieseba)\ **Post date:** [April 30, 2020, 1:41pm UTC](https://forum.storj.io/t/synology-app-help/6313/10 "2020-04-30T13:41:42Z")
For me, Storj has so far run through Docker. But I would like to install a second node on a second volume and run it on the second lan access and a changed port. Is that possible or will I damage my previous node? ---
**Author:** ![nerdatwork](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/nerdatwork/32/1135_2.png) [@nerdatwork](https://forum.storj.io/u/nerdatwork)\ **Post date:** [April 30, 2020, 2:34pm UTC](https://forum.storj.io/t/synology-app-help/6313/11 "2020-04-30T14:34:54Z")
> [@Frieseba](#): > > Is that possible Yes its possible but you should post a new thread since this is off topic for this thread. ---
**Author:** ![andy777](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/andy777/32/66_2.png) [@andy777](https://forum.storj.io/u/andy777)\ **Post date:** [April 30, 2020, 6:15pm UTC](https://forum.storj.io/t/synology-app-help/6313/12 "2020-04-30T18:15:41Z")
anyways I have this problem ![Untitled](https://storj-s3.bcdn.literatehosting.net/original/2X/e/ed65924c1944283406bfef193d0bd739c510b987.png) ---
**Author:** ![BrightSilence](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/brightsilence/32/6048_2.png) [@BrightSilence](https://forum.storj.io/u/BrightSilence)\ **Post date:** [April 30, 2020, 8:54pm UTC](https://forum.storj.io/t/synology-app-help/6313/13 "2020-04-30T20:54:55Z")
You need to include the port 176.36.68.214:28967 ---
**Author:** ![boltrex](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/boltrex/32/1127_2.png) [@boltrex](https://forum.storj.io/u/boltrex)\ **Post date:** [April 30, 2020, 11:16pm UTC](https://forum.storj.io/t/synology-app-help/6313/14 "2020-04-30T23:16:08Z")
> [@BrightSilence](#): > > 76.36.68.214:28967 even if you include the port it doesn’t work so we have to contact the developer to update the app ---
**Author:** ![andy777](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/andy777/32/66_2.png) [@andy777](https://forum.storj.io/u/andy777)\ **Post date:** [May 1, 2020, 1:57am UTC](https://forum.storj.io/t/synology-app-help/6313/15 "2020-05-01T01:57:00Z")
it doesn’t worked even if the port is included. I’ve tried entering ddns host name - it doesn’t allow to. ---
**Author:** ![AllMine](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/allmine/32/1136_2.png) [@AllMine](https://forum.storj.io/u/AllMine)\ **Post date:** [May 1, 2020, 8:08am UTC](https://forum.storj.io/t/synology-app-help/6313/16 "2020-05-01T08:08:59Z")
Having the same problem, I’ve checked the PHP code that this package includes. The description isn’t right. The field only accepts a numeric value (integer). The external IP address of your connection will be automatically looked up. The ability to use a DDNS or other hostname doesn’t seem to be implemented at this time. ---
**Author:** ![Frieseba](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/frieseba/32/6488_2.png) [@Frieseba](https://forum.storj.io/u/Frieseba)\ **Post date:** [May 1, 2020, 9:22am UTC](https://forum.storj.io/t/synology-app-help/6313/17 "2020-05-01T09:22:01Z")
Ok, if I can only enter the external ip numerically, then the node will probably only run for 24 hours. As a rule, receive a new ip every 24 hours. Without the possibility to enter dyndns the tool is useless. Pity ---
**Author:** ![AllMine](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/allmine/32/1136_2.png) [@AllMine](https://forum.storj.io/u/AllMine)\ **Post date:** [May 1, 2020, 9:54am UTC](https://forum.storj.io/t/synology-app-help/6313/18 "2020-05-01T09:54:35Z")
I’m sure this will be updated soon, as the app is only in early preview at this time. You could work around the issue by logging into your NAS with SSH and editing the .sh file that handles the starting of the node. There’s a variable $IPADDRESS. You could assign your ddns hostname manually there. But this is sloppy and any update would revert the change so I wouldn’t recommend it. Better to just wait till the app gets updated. ---
**Author:** ![hostandom](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/hostandom/32/1135_2.png) [@hostandom](https://forum.storj.io/u/hostandom)\ **Post date:** [May 1, 2020, 10:47am UTC](https://forum.storj.io/t/synology-app-help/6313/19 "2020-05-01T10:47:36Z")
Hi, I have a synology nas, but can’t find the app for storjnode, could you tell where the encounter is (? Repository, manual install?). Thank you ---
**Author:** ![AllMine](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/allmine/32/1136_2.png) [@AllMine](https://forum.storj.io/u/AllMine)\ **Post date:** [May 1, 2020, 10:50am UTC](https://forum.storj.io/t/synology-app-help/6313/20 "2020-05-01T10:50:37Z")
Manual install: [https://github.com/storj/synology-storagenode-app/releases](https://github.com/storj/synology-storagenode-app/releases) On Github, the author states that there will be a new version next tuesday, which will fix the hostname issue among other issues. I suggest you wait for that release 🙂 [Next page](https://forum.storj.io/t/synology-app-help/6313.md?page=2)