# Why my dashboard is not working?

**URL:** <https://forum.storj.io/t/why-my-dashboard-is-not-working/9905>\
**Category:** troubleshooting\
**Tags:** docker, storagenode, raspberry, linux, web-dashboard\
**Created:** [October 27, 2020, 9:26am UTC](https://forum.storj.io/t/why-my-dashboard-is-not-working/9905 "2020-10-27T09:26:17Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![Gerarardit](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/gerarardit/32/1137_2.png) [@Gerarardit](https://forum.storj.io/u/Gerarardit)\
**Post date:** [October 27, 2020, 9:26am UTC](https://forum.storj.io/t/why-my-dashboard-is-not-working/9905/1 "2020-10-27T09:26:18Z")

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I type the ip but the page stays blank

 ![image](https://storj-s3.bcdn.literatehosting.net/original/2X/1/168664aefa6d832ecb6c70135806b2bbfd91fff7.jpeg)

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<div class="post-metadata">

**Author:** ![littleskunk](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/littleskunk/32/63_2.png) [@littleskunk](https://forum.storj.io/u/littleskunk)\
**Post date:** [October 27, 2020, 10:06am UTC](https://forum.storj.io/t/why-my-dashboard-is-not-working/9905/2 "2020-10-27T10:06:33Z")

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You are missing the port.

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<div class="post-metadata">

**Author:** ![Gerarardit](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/gerarardit/32/1137_2.png) [@Gerarardit](https://forum.storj.io/u/Gerarardit)\
**Post date:** [October 27, 2020, 11:20am UTC](https://forum.storj.io/t/why-my-dashboard-is-not-working/9905/3 "2020-10-27T11:20:02Z")

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No I’m not it just the browser that hides the port look in another browser

 ![image](https://storj-s3.bcdn.literatehosting.net/original/2X/6/634423af0427ff20ecdd96854783d11769903f58.jpeg)

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<div class="post-metadata">

**Author:** ![littleskunk](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/littleskunk/32/63_2.png) [@littleskunk](https://forum.storj.io/u/littleskunk)\
**Post date:** [October 27, 2020, 11:22am UTC](https://forum.storj.io/t/why-my-dashboard-is-not-working/9905/4 "2020-10-27T11:22:59Z")

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That looks better. Now make sure you have opened port 14002. Please keep in mind that localhost or 127.0.0.1 is not the same as your internal lan ip. You might be running the dashboard on localhost only.

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<div class="post-metadata">

**Author:** ![Gerarardit](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/gerarardit/32/1137_2.png) [@Gerarardit](https://forum.storj.io/u/Gerarardit)\
**Post date:** [October 27, 2020, 2:26pm UTC](https://forum.storj.io/t/why-my-dashboard-is-not-working/9905/5 "2020-10-27T14:26:21Z")

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Yes I checked at open port checker and it’s open. I have just seen that docker is not working. ![IMG_20201027_152606](https://storj-s3.bcdn.literatehosting.net/original/2X/0/0f28401953ba8682f4a4f5012511590009b8f294.jpeg)

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<div class="post-metadata">

**Author:** ![deathlessdd](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/deathlessdd/32/6067_2.png) [@deathlessdd](https://forum.storj.io/u/deathlessdd)\
**Post date:** [October 27, 2020, 3:22pm UTC](https://forum.storj.io/t/why-my-dashboard-is-not-working/9905/6 "2020-10-27T15:22:30Z")

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run

> sudo docker ps

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<div class="post-metadata">

**Author:** ![Gerarardit](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/gerarardit/32/1137_2.png) [@Gerarardit](https://forum.storj.io/u/Gerarardit)\
**Post date:** [October 27, 2020, 5:23pm UTC](https://forum.storj.io/t/why-my-dashboard-is-not-working/9905/7 "2020-10-27T17:23:52Z")

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Ok now it appears and the docker container is running but the dashboard continues without working

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<div class="post-metadata">

**Author:** ![deathlessdd](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/deathlessdd/32/6067_2.png) [@deathlessdd](https://forum.storj.io/u/deathlessdd)\
**Post date:** [October 27, 2020, 5:57pm UTC](https://forum.storj.io/t/why-my-dashboard-is-not-working/9905/8 "2020-10-27T17:57:36Z")

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What does the docker container say? Do you even have the dashboard enabled to connect to?

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<div class="post-metadata">

**Author:** ![Gerarardit](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/gerarardit/32/1137_2.png) [@Gerarardit](https://forum.storj.io/u/Gerarardit)\
**Post date:** [October 27, 2020, 6:03pm UTC](https://forum.storj.io/t/why-my-dashboard-is-not-working/9905/9 "2020-10-27T18:03:26Z")

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Yes I have connected before it says is working 34hours ago ![image](https://storj-s3.bcdn.literatehosting.net/original/2X/c/c2a81ad10aa1ea1e9fd22ba12f75f40cc9b76297.png)

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<div class="post-metadata">

**Author:** ![deathlessdd](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/deathlessdd/32/6067_2.png) [@deathlessdd](https://forum.storj.io/u/deathlessdd)\
**Post date:** [October 27, 2020, 6:19pm UTC](https://forum.storj.io/t/why-my-dashboard-is-not-working/9905/10 "2020-10-27T18:19:31Z")

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Did you enable a firewall on the pi? Are you trying to connect to the dashboard on a local network?

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<div class="post-metadata">

**Author:** ![Gerarardit](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/gerarardit/32/1137_2.png) [@Gerarardit](https://forum.storj.io/u/Gerarardit)\
**Post date:** [October 27, 2020, 7:03pm UTC](https://forum.storj.io/t/why-my-dashboard-is-not-working/9905/11 "2020-10-27T19:03:57Z")

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I’m on a local network. No I didn’t put any firewall

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<div class="post-metadata">

**Author:** ![Alexey](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/alexey/32/41_2.png) [@Alexey](https://forum.storj.io/u/Alexey)\
**Post date:** [October 27, 2020, 9:09pm UTC](https://forum.storj.io/t/why-my-dashboard-is-not-working/9905/12 "2020-10-27T21:09:09Z")

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Please, try this command:

```auto
curl -L localhost:14002/api/sno

```

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<div class="post-metadata">

**Author:** ![Gerarardit](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/gerarardit/32/1137_2.png) [@Gerarardit](https://forum.storj.io/u/Gerarardit)\
**Post date:** [October 28, 2020, 9:05am UTC](https://forum.storj.io/t/why-my-dashboard-is-not-working/9905/13 "2020-10-28T09:05:07Z")

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![image](https://storj-s3.bcdn.literatehosting.net/original/2X/1/1b72e0a16dcc3a9437977244348a3fb953fae9a8.jpeg)

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<div class="post-metadata">

**Author:** ![anon27637763](https://storj.bcdn.literatehosting.com/letter_avatar/anon27637763/32/6_22734026db12803ebb3e059622ac3534.png) [@anon27637763](https://forum.storj.io/u/anon27637763)\
**Post date:** [October 28, 2020, 11:47am UTC](https://forum.storj.io/t/why-my-dashboard-is-not-working/9905/14 "2020-10-28T11:47:12Z")

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On the Raspberry Pi:

- Become root with a shell:

`sudo -s`

- Ensure the docker image is running:

`docker ps`

- Check to make sure the port is open for listening:

`netstat -ln |grep 14002`

- Check iptables rules for correct docker rule set:

`iptables -L`

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<div class="post-metadata">

**Author:** ![Gerarardit](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/gerarardit/32/1137_2.png) [@Gerarardit](https://forum.storj.io/u/Gerarardit)\
**Post date:** [October 28, 2020, 3:42pm UTC](https://forum.storj.io/t/why-my-dashboard-is-not-working/9905/15 "2020-10-28T15:42:44Z")

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Yes the image is running and this is what i get from the other two commands

 ![image](https://storj-s3.bcdn.literatehosting.net/original/2X/6/6c0fe3905205bb7477477668f47b594632e62355.png)

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<div class="post-metadata">

**Author:** ![anon27637763](https://storj.bcdn.literatehosting.com/letter_avatar/anon27637763/32/6_22734026db12803ebb3e059622ac3534.png) [@anon27637763](https://forum.storj.io/u/anon27637763)\
**Post date:** [October 28, 2020, 4:28pm UTC](https://forum.storj.io/t/why-my-dashboard-is-not-working/9905/16 "2020-10-28T16:28:12Z")

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Everything looks good from the Raspberry Pi side…

Just one thing left to check…

- Sanity check the IP address of the Pi:

`ip a`

- And check routes for good measure:

`/sbin/route`

And make sure it’s the same as what you’re putting in your browser… and make sure you are connecting across the same LAN subnet rather than WAN or a different LAN subnet.

If all that checks out… then there’s got to be some router and/or host configuration issue on the connecting client.

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<div class="post-metadata">

**Author:** ![Gerarardit](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/gerarardit/32/1137_2.png) [@Gerarardit](https://forum.storj.io/u/Gerarardit)\
**Post date:** [October 28, 2020, 7:18pm UTC](https://forum.storj.io/t/why-my-dashboard-is-not-working/9905/17 "2020-10-28T19:18:27Z")

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everything is ok and im connecting to the right ip

 ![image](https://storj-s3.bcdn.literatehosting.net/original/2X/7/7a26c1d4bf6ffec791f370e65f174d6adbc67463.png)

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<div class="post-metadata">

**Author:** ![Gerarardit](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/gerarardit/32/1137_2.png) [@Gerarardit](https://forum.storj.io/u/Gerarardit)\
**Post date:** [October 28, 2020, 7:20pm UTC](https://forum.storj.io/t/why-my-dashboard-is-not-working/9905/18 "2020-10-28T19:20:37Z")

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look what it says when i try to open the terminal dashboard

sudo docker exec -it storagenode /app/dashboard.sh  
Cannot connect to the Docker daemon at unix:///var/run/docker.sock. Is the docker daemon running?

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<div class="post-metadata">

**Author:** ![Alexey](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/alexey/32/41_2.png) [@Alexey](https://forum.storj.io/u/Alexey)\
**Post date:** [October 28, 2020, 7:36pm UTC](https://forum.storj.io/t/why-my-dashboard-is-not-working/9905/19 "2020-10-28T19:36:25Z")

</div>

Please, try to do:

```auto
sudo systemctl restart docker

```

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<div class="post-metadata">

**Author:** ![Gerarardit](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/gerarardit/32/1137_2.png) [@Gerarardit](https://forum.storj.io/u/Gerarardit)\
**Post date:** [October 28, 2020, 9:45pm UTC](https://forum.storj.io/t/why-my-dashboard-is-not-working/9905/20 "2020-10-28T21:45:58Z")

</div>

![image](https://storj-s3.bcdn.literatehosting.net/original/2X/e/e8d2ef0f2e147b899bac9cd1ab4317c6e2340092.png)  
And if i run the command that says to run  
 ![image](https://storj-s3.bcdn.literatehosting.net/original/2X/e/e8e985ab3ba4918a5981698c128ad5d7a6f2e29f.png)

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