# Why my dashboard is not working?

**URL:** <https://forum.storj.io/t/why-my-dashboard-is-not-working/9905>\
**Category:** troubleshooting\
**Tags:** docker, storagenode, raspberry, linux, web-dashboard\
**Created:** [October 27, 2020, 9:26am UTC](https://forum.storj.io/t/why-my-dashboard-is-not-working/9905 "2020-10-27T09:26:17Z")\
**Posts on this page:** 12\
**Page:** 2

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**Author:** ![Alexey](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/alexey/32/41_2.png) [@Alexey](https://forum.storj.io/u/Alexey)\
**Post date:** [October 28, 2020, 10:07pm UTC](https://forum.storj.io/t/why-my-dashboard-is-not-working/9905/21 "2020-10-28T22:07:50Z")

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Ok, please, try to restart it again.  
If still no success, try to reboot the pi.

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**Author:** ![deathlessdd](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/deathlessdd/32/6067_2.png) [@deathlessdd](https://forum.storj.io/u/deathlessdd)\
**Post date:** [October 28, 2020, 10:09pm UTC](https://forum.storj.io/t/why-my-dashboard-is-not-working/9905/22 "2020-10-28T22:09:49Z")

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Have you ran any updates recently?

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**Author:** ![Gerarardit](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/gerarardit/32/1137_2.png) [@Gerarardit](https://forum.storj.io/u/Gerarardit)\
**Post date:** [October 29, 2020, 6:35am UTC](https://forum.storj.io/t/why-my-dashboard-is-not-working/9905/23 "2020-10-29T06:35:07Z")

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If you mean update docker yes. If you mean storj container i dont know because i have another container update it automatically

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**Author:** ![Gerarardit](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/gerarardit/32/1137_2.png) [@Gerarardit](https://forum.storj.io/u/Gerarardit)\
**Post date:** [October 29, 2020, 6:38am UTC](https://forum.storj.io/t/why-my-dashboard-is-not-working/9905/24 "2020-10-29T06:38:50Z")

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cant restart it. After rebooting still not working

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**Author:** ![Alexey](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/alexey/32/41_2.png) [@Alexey](https://forum.storj.io/u/Alexey)\
**Post date:** [October 29, 2020, 7:29am UTC](https://forum.storj.io/t/why-my-dashboard-is-not-working/9905/25 "2020-10-29T07:29:33Z")

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Then please, try to remove the docker and install it again.

```auto
sudo docker stop -t 300 storagenode
sudo docker rm storagenode

```

Then follow this guide: [https://docs.docker.com/engine/install/debian/#uninstall-docker-engine](https://docs.docker.com/engine/install/debian/#uninstall-docker-engine)  
After that install it again: [https://docs.docker.com/engine/install/debian/#install-using-the-convenience-script](https://docs.docker.com/engine/install/debian/#install-using-the-convenience-script)  
Then please try to run a container with all your parameters.

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<div class="post-metadata">

**Author:** ![Gerarardit](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/gerarardit/32/1137_2.png) [@Gerarardit](https://forum.storj.io/u/Gerarardit)\
**Post date:** [October 29, 2020, 7:37am UTC](https://forum.storj.io/t/why-my-dashboard-is-not-working/9905/26 "2020-10-29T07:37:09Z")

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I can’t stop it look what it says

 ![image](https://storj-s3.bcdn.literatehosting.net/original/2X/1/1530c5775ab240603cbfab46798b2a50624b56ba.png)

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<div class="post-metadata">

**Author:** ![Alexey](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/alexey/32/41_2.png) [@Alexey](https://forum.storj.io/u/Alexey)\
**Post date:** [October 29, 2020, 8:12am UTC](https://forum.storj.io/t/why-my-dashboard-is-not-working/9905/27 "2020-10-29T08:12:09Z")

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I see. Then there is no other options except uninstall the docker and try to install again.

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<div class="post-metadata">

**Author:** ![Gerarardit](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/gerarardit/32/1137_2.png) [@Gerarardit](https://forum.storj.io/u/Gerarardit)\
**Post date:** [October 29, 2020, 8:48am UTC](https://forum.storj.io/t/why-my-dashboard-is-not-working/9905/28 "2020-10-29T08:48:45Z")

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Ok i will try it thanks

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<div class="post-metadata">

**Author:** ![Gerarardit](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/gerarardit/32/1137_2.png) [@Gerarardit](https://forum.storj.io/u/Gerarardit)\
**Post date:** [October 29, 2020, 9:13am UTC](https://forum.storj.io/t/why-my-dashboard-is-not-working/9905/29 "2020-10-29T09:13:28Z")

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i have reintalled docker but i have the same error. If i reinstall the os do i will be able to create the same node with the data without lose? i have the data on a external usb hdd

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<div class="post-metadata">

**Author:** ![Gerarardit](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/gerarardit/32/1137_2.png) [@Gerarardit](https://forum.storj.io/u/Gerarardit)\
**Post date:** [October 29, 2020, 3:50pm UTC](https://forum.storj.io/t/why-my-dashboard-is-not-working/9905/30 "2020-10-29T15:50:26Z")

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I solved it reinstalling the os thanks

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<div class="post-metadata">

**Author:** ![Alexey](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/alexey/32/41_2.png) [@Alexey](https://forum.storj.io/u/Alexey)\
**Post date:** [October 29, 2020, 6:17pm UTC](https://forum.storj.io/t/why-my-dashboard-is-not-working/9905/31 "2020-10-29T18:17:27Z")

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Sorry for later response. If you have had your identity on the HDD, you should be fine.  
I hope you moved your identity from the SD card before formatting.

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<div class="post-metadata">

**Author:** ![Gerarardit](https://storj.bcdn.literatehosting.com/user_avatar/forum.storj.io/gerarardit/32/1137_2.png) [@Gerarardit](https://forum.storj.io/u/Gerarardit)\
**Post date:** [October 29, 2020, 7:59pm UTC](https://forum.storj.io/t/why-my-dashboard-is-not-working/9905/32 "2020-10-29T19:59:04Z")

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Yes i have the node with the same identity and for now everything is ok

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