Without disclosing correspondence, just the facts.
Support works only in a script and is very primitive. I immediately said that their software does not allow you to delete files at the required speed (I had more than 5 million files, the standard way to delete would take 1666 hours or 70 days!) And requested an increase in parallel requests. I was asked to show the presence of errors in the standard method of removal (lol, slow speed and there is a problem). I attached them my scripts and they are silent!
What is wrong with you?
How can one be so irresponsible?
Is this called an enterprise solution?
Why did I write this? Because damn it, even with terrible limits on the number of requests in manual mode, I deleted 5 million files faster than the support service! What are the prospects for such a project? I believed in a gatekeeper, but it seems I was wrong.