Can't find the dashboard

http://localhost:14002/” just quit working … how do I check what is going on?

Thanks …

Please, check your logs: How do I check my logs? - Node Operator

Ok got them … you want me to post them here … and is there anything I should not include?

It looks like it can’t find the Storj drive or files, but I can at the same location …

The path is in the wrong format: O:\Storj\blobs … there are extra \ things … how do I fix that? … wait … I posted “O:\Storj\blobs” but the post is correcting it to a single \ … ok … that’s not working either … how about a picture …

Thanks for your help :slight_smile:

This suggests the whole node is not running, not just the dashboard. Please check your config.yaml file for the backup location to see if it includes a “\\”.

Also more of the logs would probably be helpful, there is nothing listed which shouldn’t be seen.

@Stob is right - your node is not running. How did you setup it?
Because it’s missing files which should be created during setup.
Have you removed/erased drive after setup? If so - please, delete identity from %AppData%\Storj\Identity\storagenode, uninstall storagenode and start from scratch - create a new identity, sign it with a new authorization token and setup the storagenode.

If you tried to setup manually, then please do setup with storagenode setup, you need to specify a lot of options, starting from --config-dir and ending with --storage.path, see storagenode setup --help

If you use the installer, then it should setup everything for you.

Can do …

Windows PowerShell
Copyright (C) Microsoft Corporation. All rights reserved.

PS C:\Users\Administrator> Get-Content “$env:ProgramFiles/Storj/Storage Node/storagenode.log” -Tail 20 -Wait
2021-08-16T00:09:00.736-0600 INFO piecestore uploaded {“Piece ID”: “MLTHTBJ5ZLNFPH7QTT7ZRHQ5DKFIGPHKM4UDBDBK5ZMKSVPZMAEQ”, “Satellite ID”: “12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S”, “Action”: “PUT”, “Size”: 181504}
2021-08-16T00:09:02.052-0600 INFO piecestore upload started {“Piece ID”: “TVWBQL6A7VYNOLKO36GEXJBXPDFX3NFSYGUZJ4CQWZE7AUWTXWQQ”, “Satellite ID”: “12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs”, “Action”: “PUT”, “Available Space”: 427059097216}
2021-08-16T00:09:02.217-0600 INFO piecestore uploaded {“Piece ID”: “TVWBQL6A7VYNOLKO36GEXJBXPDFX3NFSYGUZJ4CQWZE7AUWTXWQQ”, “Satellite ID”: “12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs”, “Action”: “PUT”, “Size”: 31488}
2021-08-16T00:09:04.861-0600 INFO piecestore upload started {“Piece ID”: “HSIV5BHKYP2N5EGNANNB2T5E5MZJTGR4YFEE2O7RCDXP5LN4R4NA”, “Satellite ID”: “12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs”, “Action”: “PUT”, “Available Space”: 427059065216}
2021-08-16T00:09:04.877-0600 INFO piecestore uploaded {“Piece ID”: “HSIV5BHKYP2N5EGNANNB2T5E5MZJTGR4YFEE2O7RCDXP5LN4R4NA”, “Satellite ID”: “12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs”, “Action”: “PUT”, “Size”: 8448}
2021-08-16T00:09:05.627-0600 INFO piecestore upload started {“Piece ID”: “YO7VJC4LQSR7QI5BI2IYCD4M2ZUYCHGORQDXI6LKOIVKUVSXE4XA”, “Satellite ID”: “12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S”, “Action”: “PUT”, “Available Space”: 427059056256}
2021-08-16T00:09:05.637-0600 INFO piecestore uploaded {“Piece ID”: “YO7VJC4LQSR7QI5BI2IYCD4M2ZUYCHGORQDXI6LKOIVKUVSXE4XA”, “Satellite ID”: “12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S”, “Action”: “PUT”, “Size”: 512}
2021-08-16T00:09:09.835-0600 INFO Got a signal from the OS: “terminated”
2021-08-16T00:09:09.837-0600 INFO piecestore downloaded {“Piece ID”: “EDDG7QG42J65V2WD732PRJEXNUESFIKZGKGSIUK4PZBWS5R5EUSA”, “Satellite ID”: “12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S”, “Action”: “GET”}
2021-08-16T00:09:09.837-0600 INFO piecestore downloaded {“Piece ID”: “R3LA4FURXECH4I6RJWIPC23H3UNNYISWYWYIKHWO3EMHDTVOMD2Q”, “Satellite ID”: “12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S”, “Action”: “GET”}
2021-08-16T00:09:09.851-0600 INFO piecestore upload canceled {“Piece ID”: “TP6TWOFKQUGKZJ5OHWHHXZ3Z36XCB6LRTBN3ZPQCRIHPRCV4N6KA”, “Satellite ID”: “12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S”, “Action”: “PUT_REPAIR”, “Size”: 1581056}
2021-08-16T00:09:09.875-0600 INFO Stop/Shutdown request received.
2021-08-16T11:47:12.220-0600 INFO Configuration loaded {“Location”: “C:\Program Files\Storj\Storage Node\config.yaml”}
2021-08-16T11:47:12.258-0600 INFO Operator email {“Address”: “alennx@gmail.com”}
2021-08-16T11:47:12.258-0600 INFO Operator wallet {“Address”: “0x3cFa6FE8F792f99b0748DC514F3F3EEDcF05EB1D”}
2021-08-16T11:47:12.304-0600 FATAL Unrecoverable error {“error”: “Error starting master database on storagenode: group:\n— CreateFile O:\Storj\blobs: The system cannot find the path specified.\n— CreateFile O:\Storj\temp: The system cannot find the path specified.\n— CreateFile O:\Storj\garbage: The system cannot find the path specified.\n— CreateFile O:\Storj\trash: The system cannot find the path specified.”, “errorVerbose”: “Error starting master database on storagenode: group:\n— CreateFile O:\Storj\blobs: The system cannot find the path specified.\n— CreateFile O:\Storj\temp: The system cannot find the path specified.\n— CreateFile O:\Storj\garbage: The system cannot find the path specified.\n— CreateFile O:\Storj\trash: The system cannot find the path specified.\n\tmain.cmdRun:162\n\tstorj.io/private/process.cleanup.func1.4:363\n\tstorj.io/private/process.cleanup.func1:381\n\tgithub.com/spf13/cobra.(*Command).execute:852\n\tgithub.com/spf13/cobra.(*Command).ExecuteC:960\n\tgithub.com/spf13/cobra.(*Command).Execute:897\n\tstorj.io/private/process.ExecWithCustomConfig:88\n\tstorj.io/private/process.Exec:65\n\tmain.(*service).Execute.func1:64\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2021-08-16T13:12:00.475-0600 INFO Configuration loaded {“Location”: “C:\Program Files\Storj\Storage Node\config.yaml”}
2021-08-16T13:12:00.514-0600 INFO Operator email {“Address”: “alennx@gmail.com”}
2021-08-16T13:12:00.514-0600 INFO Operator wallet {“Address”: “0x3cFa6FE8F792f99b0748DC514F3F3EEDcF05EB1D”}
2021-08-16T13:12:00.555-0600 FATAL Unrecoverable error {“error”: “Error starting master database on storagenode: group:\n— CreateFile O:\Storj\blobs: The system cannot find the path specified.\n— CreateFile O:\Storj\temp: The system cannot find the path specified.\n— CreateFile O:\Storj\garbage: The system cannot find the path specified.\n— CreateFile O:\Storj\trash: The system cannot find the path specified.”, “errorVerbose”: “Error starting master database on storagenode: group:\n— CreateFile O:\Storj\blobs: The system cannot find the path specified.\n— CreateFile O:\Storj\temp: The system cannot find the path specified.\n— CreateFile O:\Storj\garbage: The system cannot find the path specified.\n— CreateFile O:\Storj\trash: The system cannot find the path specified.\n\tmain.cmdRun:162\n\tstorj.io/private/process.cleanup.func1.4:363\n\tstorj.io/private/process.cleanup.func1:381\n\tgithub.com/spf13/cobra.(*Command).execute:852\n\tgithub.com/spf13/cobra.(*Command).ExecuteC:960\n\tgithub.com/spf13/cobra.(*Command).Execute:897\n\tstorj.io/private/process.ExecWithCustomConfig:88\n\tstorj.io/private/process.Exec:65\n\tmain.(*service).Execute.func1:64\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}

I set it up months ago and haven’t touched it … it just stopped working all of a sudden … all those things it says it can’t see are accessible and have not changed since setup …

It looks like it’s trying to do something …

image

Please, show permissions (PowerShell):

Get-Acl O:\Storj\
Get-Acl O:\Storj\storage-dir-verification
Get-Acl O:\Storj\blobs

And configuration option:

sls "storage.path" "$env:ProgramFiles\Storj\Storage Node\config.yaml"

@Alennx my question is what is the O: drive? Is it an external drive? Network drive? Internal drive?

The logs are from 2 days ago now… have you tried restarting the computer? Please do and then post the last 20 log lines.

1 Like

PS C:\Users\Administrator> Get-Acl O:\Storj\

Directory: O:\

Path Owner Access


Storj BUILTIN\Administrators BUILTIN\Administrators Allow FullControl…

PS C:\Users\Administrator> Get-Acl O:\Storj\storage-dir-verification

Directory: O:\Storj

Path Owner Access


storage-dir-verification NT AUTHORITY\SYSTEM BUILTIN\Administrators Allow FullControl…

Directory: O:\Storj

Path Owner Access


blobs NT AUTHORITY\SYSTEM NT AUTHORITY\SYSTEM Allow FullControl…

PS C:\Users\Administrator> sls “storage.path” “$env:ProgramFiles\Storj\Storage Node\config.yaml”

C:\Program Files\Storj\Storage Node\config.yaml:173:storage.path: O:\Storj\

It’s a USB Drive (2.5" in enclosure on USB3)

Logs after reboot:

PS C:\Users\Administrator> sls “storage.path” “$env:ProgramFiles\Storj\Storage Node\config.yaml”

C:\Program Files\Storj\Storage Node\config.yaml:173:storage.path: O:\Storj\

PS C:\Users\Administrator> Get-Content “$env:ProgramFiles/Storj/Storage Node/storagenode.log” -Tail 20 -Wait
2021-08-16T00:09:04.877-0600 INFO piecestore uploaded {“Piece ID”: “HSIV5BHKYP2N5EGNANNB2T5E5MZJTGR4YFEE2O7RCDXP5LN4R4NA”, “Satellite ID”: “12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs”, “Action”: “PUT”, “Size”: 8448}
2021-08-16T00:09:05.627-0600 INFO piecestore upload started {“Piece ID”: “YO7VJC4LQSR7QI5BI2IYCD4M2ZUYCHGORQDXI6LKOIVKUVSXE4XA”, “Satellite ID”: “12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S”, “Action”: “PUT”, “Available Space”: 427059056256}
2021-08-16T00:09:05.637-0600 INFO piecestore uploaded {“Piece ID”: “YO7VJC4LQSR7QI5BI2IYCD4M2ZUYCHGORQDXI6LKOIVKUVSXE4XA”, “Satellite ID”: “12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S”, “Action”: “PUT”, “Size”: 512}
2021-08-16T00:09:09.835-0600 INFO Got a signal from the OS: “terminated”
2021-08-16T00:09:09.837-0600 INFO piecestore downloaded {“Piece ID”: “EDDG7QG42J65V2WD732PRJEXNUESFIKZGKGSIUK4PZBWS5R5EUSA”, “Satellite ID”: “12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S”, “Action”: “GET”}
2021-08-16T00:09:09.837-0600 INFO piecestore downloaded {“Piece ID”: “R3LA4FURXECH4I6RJWIPC23H3UNNYISWYWYIKHWO3EMHDTVOMD2Q”, “Satellite ID”: “12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S”, “Action”: “GET”}
2021-08-16T00:09:09.851-0600 INFO piecestore upload canceled {“Piece ID”: “TP6TWOFKQUGKZJ5OHWHHXZ3Z36XCB6LRTBN3ZPQCRIHPRCV4N6KA”, “Satellite ID”: “12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S”, “Action”: “PUT_REPAIR”, “Size”: 1581056}
2021-08-16T00:09:09.875-0600 INFO Stop/Shutdown request received.
2021-08-16T11:47:12.220-0600 INFO Configuration loaded {“Location”: “C:\Program Files\Storj\Storage Node\config.yaml”}
2021-08-16T11:47:12.258-0600 INFO Operator email {“Address”: “alennx@gmail.com”}
2021-08-16T11:47:12.258-0600 INFO Operator wallet {“Address”: “0x3cFa6FE8F792f99b0748DC514F3F3EEDcF05EB1D”}
2021-08-16T11:47:12.304-0600 FATAL Unrecoverable error {“error”: “Error starting master database on storagenode: group:\n— CreateFile O:\Storj\blobs: The system cannot find the path specified.\n— CreateFile O:\Storj\temp: The system cannot find the path specified.\n— CreateFile O:\Storj\garbage: The system cannot find the path specified.\n— CreateFile O:\Storj\trash: The system cannot find the path specified.”, “errorVerbose”: “Error starting master database on storagenode: group:\n— CreateFile O:\Storj\blobs: The system cannot find the path specified.\n— CreateFile O:\Storj\temp: The system cannot find the path specified.\n— CreateFile O:\Storj\garbage: The system cannot find the path specified.\n— CreateFile O:\Storj\trash: The system cannot find the path specified.\n\tmain.cmdRun:162\n\tstorj.io/private/process.cleanup.func1.4:363\n\tstorj.io/private/process.cleanup.func1:381\n\tgithub.com/spf13/cobra.(*Command).execute:852\n\tgithub.com/spf13/cobra.(*Command).ExecuteC:960\n\tgithub.com/spf13/cobra.(*Command).Execute:897\n\tstorj.io/private/process.ExecWithCustomConfig:88\n\tstorj.io/private/process.Exec:65\n\tmain.(*service).Execute.func1:64\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2021-08-16T13:12:00.475-0600 INFO Configuration loaded {“Location”: “C:\Program Files\Storj\Storage Node\config.yaml”}
2021-08-16T13:12:00.514-0600 INFO Operator email {“Address”: “alennx@gmail.com”}
2021-08-16T13:12:00.514-0600 INFO Operator wallet {“Address”: “0x3cFa6FE8F792f99b0748DC514F3F3EEDcF05EB1D”}
2021-08-16T13:12:00.555-0600 FATAL Unrecoverable error {“error”: “Error starting master database on storagenode: group:\n— CreateFile O:\Storj\blobs: The system cannot find the path specified.\n— CreateFile O:\Storj\temp: The system cannot find the path specified.\n— CreateFile O:\Storj\garbage: The system cannot find the path specified.\n— CreateFile O:\Storj\trash: The system cannot find the path specified.”, “errorVerbose”: “Error starting master database on storagenode: group:\n— CreateFile O:\Storj\blobs: The system cannot find the path specified.\n— CreateFile O:\Storj\temp: The system cannot find the path specified.\n— CreateFile O:\Storj\garbage: The system cannot find the path specified.\n— CreateFile O:\Storj\trash: The system cannot find the path specified.\n\tmain.cmdRun:162\n\tstorj.io/private/process.cleanup.func1.4:363\n\tstorj.io/private/process.cleanup.func1:381\n\tgithub.com/spf13/cobra.(*Command).execute:852\n\tgithub.com/spf13/cobra.(*Command).ExecuteC:960\n\tgithub.com/spf13/cobra.(*Command).Execute:897\n\tstorj.io/private/process.ExecWithCustomConfig:88\n\tstorj.io/private/process.Exec:65\n\tmain.(*service).Execute.func1:64\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2021-08-18T23:46:29.917-0600 INFO Configuration loaded {“Location”: “C:\Program Files\Storj\Storage Node\config.yaml”}
2021-08-18T23:46:29.954-0600 INFO Operator email {“Address”: “alennx@gmail.com”}
2021-08-18T23:46:29.954-0600 INFO Operator wallet {“Address”: “0x3cFa6FE8F792f99b0748DC514F3F3EEDcF05EB1D”}
2021-08-18T23:46:29.999-0600 FATAL Unrecoverable error {“error”: “Error starting master database on storagenode: group:\n— CreateFile O:\Storj\blobs: The system cannot find the path specified.\n— CreateFile O:\Storj\temp: The system cannot find the path specified.\n— CreateFile O:\Storj\garbage: The system cannot find the path specified.\n— CreateFile O:\Storj\trash: The system cannot find the path specified.”, “errorVerbose”: “Error starting master database on storagenode: group:\n— CreateFile O:\Storj\blobs: The system cannot find the path specified.\n— CreateFile O:\Storj\temp: The system cannot find the path specified.\n— CreateFile O:\Storj\garbage: The system cannot find the path specified.\n— CreateFile O:\Storj\trash: The system cannot find the path specified.\n\tmain.cmdRun:162\n\tstorj.io/private/process.cleanup.func1.4:363\n\tstorj.io/private/process.cleanup.func1:381\n\tgithub.com/spf13/cobra.(*Command).execute:852\n\tgithub.com/spf13/cobra.(*Command).ExecuteC:960\n\tgithub.com/spf13/cobra.(*Command).Execute:897\n\tstorj.io/private/process.ExecWithCustomConfig:88\n\tstorj.io/private/process.Exec:65\n\tmain.(*service).Execute.func1:64\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}

I would guess something has happened to the permissions as my blobs folder has the same permissions as the main Storj and the storage-dir-verification.

Also the error points to a permissions problem - “CreateFile O:\Storj\blobs: The system cannot find the path specified.”

Not only on the blobs folder but other files and folders within O:\Storj\ so you should try adding ‘BUILTIN\Administrators’ - Full Control permissions on everything within the Storj folder.

I’m trying all the possible permissions for everyone …

lol, resetting these permissions takes forever …

The Storj folder and all subfolders and files should have permissions not for Administrators group, but for SYSTEM user, because the storagenode service is running under SYSTEM, not Administrators.

I would recommend to do not make Administrators as an owner, having this group as an owner could trigger the Windows UAC protection, but the confirmation screen would be hidden, because files accessed by the service (it has no access to GUI), as result the service will got an “Access Denied”.

So, please, made SYSTEM as an owner of all underlying objects under the Storj recursively. If you have a “CREATOR-OWNER” group in your access list - please, remove it recursively too.

Please, show result of the command (PowerShell):

ls O:\Storj

Winner, making SYSTEM the owner of the Storj folder and all subs … Thank you for your time :slight_smile:

2 Likes