Contact:service ping satellite failed

Node Operators troubleshooting
1

Hello everybody, I created a second node on a second server. The Port is open, I checked it with a web tool.

My first server runs on port 28967, my second on port 28968. Both linux servers.

The second node logs the following lines in my docker container. What is wrong?

2022-04-06T18:28:06.850Z ERROR contact: service ping satellite failed {“Satellite ID”: “12tRQrMTWUWwzwGh18i7Fqs67kmdhH9t6aToeiwbo5mfS2rUmo”, “attempts”: 1, “error”: “ping satellite: check-in ratelimit: node rate limited by id”, “errorVerbose”: “ping satellite: check-in ratelimit: node rate limited by id\n\ tstorj.io /storj /storagenode/contact.(*Service).pingSatelliteOnce:136\n\tstorj_io /st orj/storagenode /contact.(*Service).pingSatellite:98 \n\tstorj_io /storj/ storagenode/contact.(*Chore).updateCycles.func1
:87\n\tstorj.io/common/sync2.(*Cycle).Run:92 \n\tstorj_io /common/sync2.(*Cycle).Star t.func1:71 \n\tgolang_org /x/ sync/errgroup.(*Group).Go.func1:57”}

2

your routing is most likely not configured correctly… that is the usually issue

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3

Hello @mallex ,
Welcome to the forum!

Please check everything from this checklist but for 28968 TCP+UDP port:

4

Thanks I found me problem: Port mapping in docker run was wrong. Now it is working :slight_smile:

I start the service with:
docker run -d --restart unless-stopped --stop-timeout 300
-p 28968:28967/tcp
-p 28968:28967/udp
-p 14003:14002

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