Dashboard doesn't show any graphs

As of the new month, no data is showing up on my Dashboard. My nodes seem active, but the web-dashboard simply doesn’t show any data. I’ve found one other ticket mentioning this, but I could not follow the technicalities of identifying the issue.

Could someone talk me through diagnosing this?

Can you post the last 15 log entries? It could be that your database is malformed.

Had the same issue.

Saw this in the Docker container logs:

ERROR	console:endpoint	failed to encode json response	{"Process": "storagenode", "error": "consoleapi storagenode: json: unsupported value: +Inf", "errorVerbose": "consoleapi storagenode: json: unsupported value: +Inf\n\tstorj.io/storj/storagenode/console/consoleapi.(*StorageNode).Satellites:72\n\tnet/http.HandlerFunc.ServeHTTP:2109\n\tgithub.com/gorilla/mux.(*Router).ServeHTTP:210\n\tnet/http.serverHandler.ServeHTTP:2947\n\tnet/http.(*conn).serve:1991"}

It automagically resolved after a few hours and a hard refresh (CTRL + F5)

This is just a simple log output (of 20), but looks like normal traffic. Removed the remote IP addresses, not sure if necessary.

2023-03-01T12:50:58.487Z        INFO    piecestore      upload started  {"Process": "storagenode", "Piece ID": "ICMZ424M74DRPLZQHSR5EWXAIAZDGVUAHTB3YJKIKSNLZSZVXOXQ", "Satellite ID": "12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S", "Action": "PUT", "Available Space": 2375618899200, "Remote Address": "xxxxxxxxxx"}
2023-03-01T12:50:58.546Z        INFO    piecestore      uploaded        {"Process": "storagenode", "Piece ID": "ICMZ424M74DRPLZQHSR5EWXAIAZDGVUAHTB3YJKIKSNLZSZVXOXQ", "Satellite ID": "12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S", "Action": "PUT", "Size": 11008, "Remote Address": "xxxxxxxxxx"}
2023-03-01T12:50:58.668Z        INFO    piecestore      uploaded        {"Process": "storagenode", "Piece ID": "OV7E6BSGMWXDCRD3FFXE7LOBK5D7343DWDQ73454QNOVIGHOYUMA", "Satellite ID": "12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S", "Action": "PUT", "Size": 2319360, "Remote Address": "xxxxxxxxxx66"}
2023-03-01T12:50:58.676Z        INFO    piecestore      download started        {"Process": "storagenode", "Piece ID": "N7BTM6RU3UAW4UGHI6T7WKYEYMMYBWY3FUK3SWK6QYL5BR4ECMFQ", "Satellite ID": "12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S", "Action": "GET", "Offset": 0, "Size": 354304, "Remote Address": "xxxxxxxxxx"}
2023-03-01T12:50:58.681Z        INFO    piecestore      downloaded      {"Process": "storagenode", "Piece ID": "KTR2ZQCYDCGY7YRAIUUVNIT5TFBFPZKM6WAWACB5PTI2HNXSCGDA", "Satellite ID": "121RTSDpyNZVcEU84Ticf2L1ntiuUimbWgfATz21tuvgk3vzoA6", "Action": "GET", "Offset": 0, "Size": 2560, "Remote Address": "xxxxxxxxxx"}
2023-03-01T12:50:58.826Z        INFO    piecedeleter    delete piece sent to trash      {"Process": "storagenode", "Satellite ID": "12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S", "Piece ID": "RBG7SGQE672JFIS43WUXLVN5DEJKPYQJDQQ5KZTOYGAFK26AM4DA"}
2023-03-01T12:50:59.512Z        INFO    piecedeleter    delete piece sent to trash      {"Process": "storagenode", "Satellite ID": "12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S", "Piece ID": "YMF47QEOLRKZ3S3OGP6XHWC2OFWDG7TPJR5BROVKF3SC4GXNJD6Q"}
2023-03-01T12:50:59.564Z        INFO    piecestore      download started        {"Process": "storagenode", "Piece ID": "QHIYCFNQ7IVXX4N5HLWG5SKZWD5PXDTMRQOOYP7JJTU2SCSLSONQ", "Satellite ID": "12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S", "Action": "GET", "Offset": 956160, "Size": 2560, "Remote Address": "xxxxxxxxxx"}
2023-03-01T12:50:59.713Z        INFO    piecestore      downloaded      {"Process": "storagenode", "Piece ID": "N7BTM6RU3UAW4UGHI6T7WKYEYMMYBWY3FUK3SWK6QYL5BR4ECMFQ", "Satellite ID": "12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S", "Action": "GET", "Offset": 0, "Size": 354560, "Remote Address": "xxxxxxxxxx"}
2023-03-01T12:50:59.813Z        INFO    piecestore      uploaded        {"Process": "storagenode", "Piece ID": "CLAJFHV4EADFVGHRHM2JTDVGJDP6STVNAETEAZZHUTNBKCCC76DA", "Satellite ID": "12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs", "Action": "PUT", "Size": 290304, "Remote Address": "xxxxxxxxxx"}
2023-03-01T12:50:59.859Z        INFO    piecestore      upload started  {"Process": "storagenode", "Piece ID": "GCPJYGY2OHXF55JZXOPVLU24JBCK5YC4L6WQAURHB34SOCE2ZKDQ", "Satellite ID": "12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S", "Action": "PUT", "Available Space": 2375614925056, "Remote Address": "xxxxxxxxxx"}
2023-03-01T12:50:59.898Z        INFO    piecestore      uploaded        {"Process": "storagenode", "Piece ID": "W5PMBC77ZNXMD7DUGH5GPGANIO2B32KHB4FWBXWEWPLYWLWIQ7SA", "Satellite ID": "12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs", "Action": "PUT_REPAIR", "Size": 1351424, "Remote Address": "xxxxxxxxxx"}
2023-03-01T12:50:59.943Z        INFO    piecedeleter    delete piece sent to trash      {"Process": "storagenode", "Satellite ID": "12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S", "Piece ID": "B4XLK3PDPOBARYON3ADI6AP3WQ5LXWMIDFOPYKP7VCSOA3KQX2DA"}
2023-03-01T12:51:00.064Z        INFO    piecestore      downloaded      {"Process": "storagenode", "Piece ID": "QHIYCFNQ7IVXX4N5HLWG5SKZWD5PXDTMRQOOYP7JJTU2SCSLSONQ", "Satellite ID": "12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S", "Action": "GET", "Offset": 956160, "Size": 2319360, "Remote Address": "xxxxxxxxxx"}
2023-03-01T12:51:00.266Z        INFO    piecestore      uploaded        {"Process": "storagenode", "Piece ID": "GCPJYGY2OHXF55JZXOPVLU24JBCK5YC4L6WQAURHB34SOCE2ZKDQ", "Satellite ID": "12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S", "Action": "PUT", "Size": 70400, "Remote Address": "xxxxxxxxxx"}
2023-03-01T12:51:00.275Z        INFO    piecedeleter    delete piece sent to trash      {"Process": "storagenode", "Satellite ID": "12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S", "Piece ID": "XBQC7AKJFHWNKIW6EBCMFPGXBAT7SJMQAYTG5D45F3OOORQKSBPQ"}
2023-03-01T12:51:00.575Z        INFO    piecedeleter    delete piece sent to trash      {"Process": "storagenode", "Satellite ID": "12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S", "Piece ID": "N7BTM6RU3UAW4UGHI6T7WKYEYMMYBWY3FUK3SWK6QYL5BR4ECMFQ"}
2023-03-01T12:51:01.134Z        INFO    piecedeleter    delete piece sent to trash      {"Process": "storagenode", "Satellite ID": "12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S", "Piece ID": "4POJLJ6EGLSG2C3LYW5AWSH7XVTO4LZZKQUIKNWPMCCHYJDEODSQ"}
2023-03-01T12:51:01.380Z        INFO    piecestore      download started        {"Process": "storagenode", "Piece ID": "FU2OV37YQ5HJU6RE4XZ3NL5D2L5ISDOJCVA2OJEU73WDTQYXFAHA", "Satellite ID": "12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs", "Action": "GET", "Offset": 902144, "Size": 1272064, "Remote Address": "xxxxxxxxxx"}
2023-03-01T12:51:01.711Z        INFO    piecedeleter    delete piece sent to trash      {"Process": "storagenode", "Satellite ID": "12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S", "Piece ID": "TPSRZKCK3OOBRF5UWQGP5RIU6AGFNUB6DZKS6Y47JJTNAFACOFZQ"}

Yeah I figured I’d wait at least a day before acting on it. But decided to start investigating here, in case nothing changes. Also, even if it’s fixed I rather know what’s going on.

Aaaaaand, it’s solved. But still don’t know what happened.

The Dashboard doesn’t show live data.

Do you mean, I just had to wait until it had some planned update?

Yes. Correct.
I’m not sure but maybe restarting your node will also refresh the graph.

Was the same with my node but the graph reappeared after a couple of hours (don’t know why though), did not restart or change anything

Dashboard uses data from databases, this data is loaded from the satellites on each check-in. The dashboard updated roughly every 12h, but you need to refresh the page anyway.