Am getting the following error:
| Error: | Failed to retrieve directory listing |
|---|---|
| Status: | Disconnected from server |
| Status: | Connecting to eu1.storj.io… |
| Status: | Retrieving directory listing of /admin… |
| Command: | list /admin |
| Error: | Connection timed out after 20 seconds of inactivity |
| Error: | Failed to retrieve directory listing |
Am failing to debug this. Can you assist?
Hello @Barukimang ,
Welcome to the forum!
Could you please temporary connect via mobile network?
I suspect either your firewall or your ISP are blocking the outgoing traffic.
Hi @Barukimang
I think you may be using the incorrect connection details…
It will work with eu1.storj.io as well if you would use an Access grant instead of API Key + Password
Because it looks to me as an ISP issue. Is it XFinity?
Issue solved!
Had the same issue using mobile network:
ISP has bandwidth of 130mb/ps so that is good.
Noticed that /admin file listing through the Storj dashboard also took more than 20 seconds, so adjusted timeout to ‘0’ infinity. That solved the issue.
