Docs about Port-forwarding on TrueNAS

Node Operators getting started
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I guess that it was the second attempt to install the app, but your friend did not get a new authorization token, so the authorization is failed during setup, but the Truechart app did not notice that and attempted to start the node.

So now you need to get a new authorization token and replace it in the app, then start the app. I do not know though - would it try to sign the identity or not. Likely not.
In this case you can sign it manually.

  1. Open a shell to the Storj container
  2. Execute commands:
bash
mkdir tmp
cd tmp
wget https://github.com/storj/storj/releases/latest/download/identity_linux_amd64.zip
unzip identity_linux_amd64.zip
./identity authorize identity --config-dir=/app/tmp --identity-dir=/app REPLACE_ME_TO_THE_AUTHORIZATION_TOKEN

You need to replace REPLACE_ME_TO_THE_AUTHORIZATION_TOKEN to the new authorization token in the last command.
If the authorization would be successful, you may restart the app and check its logs again.

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