ERROR contact:service ping satellite failed

Node Operators troubleshooting
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1

Hi Guys, I can run my node again, after a crash and some hours offline I try to run again but show this error, somebaody have some idea why?
ERROR contact:service ping satellite failed {“Satellite ID”: “12tRQrMTWUWwzwGh18i7Fqs67kmdhH9t6aToeiwbo5mfS2rUmo”, “attempts”: 7, “error”: “ping satellite: check-in ratelimit: node rate limited by id”, “errorVerbose”: “ping satellite: check-in ratelimit: node rate limited by id\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatelliteOnce:203\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:157\n\tstorj.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:99\n\tstorj.io/common/sync2.(*Cycle).Start.func1:77\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:75”}

2

Find the error earlier in the logs that is not “ratelimit”.

Or, if you have addressed the issues preventing the node from being reachable — just wait. It will start working after some time.

Right now the satellite shunned your node for a while because multiple previous attempts to contact it were unsuccessful. There is no reason to keep banging on the closed door.

3

This is the Info and Error, I think on some score issue or some trash issue

2023-08-07T17:35:10-06:00 INFO lazyfilewalker.used-space-filewalker subprocess finished successfully {“satelliteID”: “121RTSDpyNZVcEU84Ticf2L1ntiuUimbWgfATz21tuvgk3vzoA6”}
2023-08-07T17:35:10-06:00 INFO lazyfilewalker.used-space-filewalker starting subprocess {“satelliteID”: “12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S”}
2023-08-07T17:35:10-06:00 INFO lazyfilewalker.used-space-filewalker subprocess started {“satelliteID”: “12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S”}
2023-08-07T17:35:10-06:00 INFO lazyfilewalker.used-space-filewalker.subprocess Database started {“satelliteID”: “12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S”, “process”: “storagenode”}
2023-08-07T17:35:10-06:00 INFO lazyfilewalker.used-space-filewalker.subprocess used-space-filewalker started {“satelliteID”: “12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S”, “process”: “storagenode”}
2023-08-07T17:37:05-06:00 ERROR contact:service ping satellite failed {“Satellite ID”: “12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S”, “attempts”: 1, “error”: “ping satellite: failed to ping storage node, your node indicated error code: 0, rpc: tcp connector failed: rpc: dial tcp 187.230.176.187:28967: connect: connection timed out”, “errorVerbose”: “ping satellite: failed to ping storage node, your node indicated error code: 0, rpc: tcp connector failed: rpc: dial tcp 187.230.176.187:28967: connect: connection timed out\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatelliteOnce:209\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:157\n\tstorj.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:99\n\tstorj.io/common/sync2.(*Cycle).Start.func1:77\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:75”}
2023-08-07T17:37:06-06:00 ERROR contact:service ping satellite failed {“Satellite ID”: “12rfG3sh9NCWiX3ivPjq2HtdLmbqCrvHVEzJubnzFzosMuawymB”, “attempts”: 1, “error”: “ping satellite: failed to ping storage node, your node indicated error code: 0, rpc: tcp connector failed: rpc: dial tcp 187.230.176.187:28967: connect: connection timed out”, “errorVerbose”: “ping satellite: failed to ping storage node, your node indicated error code: 0, rpc: tcp connector failed: rpc: dial tcp 187.230.176.187:28967: connect: connection timed out\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatelliteOnce:209\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:157\n\tstorj.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:99\n\tstorj.io/common/sync2.(*Cycle).Start.func1:77\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:75”}
2023-08-07T17:37:07-06:00 ERROR contact:service ping satellite failed {“Satellite ID”: “121RTSDpyNZVcEU84Ticf2L1ntiuUimbWgfATz21tuvgk3vzoA6”, “attempts”: 1, “error”: “ping satellite: failed to ping storage node, your node indicated error code: 0, rpc: tcp connector failed: rpc: dial tcp 187.230.176.187:28967: connect: connection timed out”, “errorVerbose”: “ping satellite: failed to ping storage node, your node indicated error code: 0, rpc: tcp connector failed: rpc: dial tcp 187.230.176.187:28967: connect: connection timed out\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatelliteOnce:209\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:157\n\tstorj.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:99\n\tstorj.io/common/sync2.(*Cycle).Start.func1:77\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:75”}
2023-08-07T17:37:08-06:00 ERROR contact:service ping satellite failed {“Satellite ID”: “1wFTAgs9DP5RSnCqKV1eLf6N9wtk4EAtmN5DpSxcs8EjT69tGE”, “attempts”: 1, “error”: “ping satellite: failed to ping storage node, your node indicated error code: 0, rpc: tcp connector failed: rpc: dial tcp 187.230.176.187:28967: connect: connection timed out”, “errorVerbose”: “ping satellite: failed to ping storage node, your node indicated error code: 0, rpc: tcp connector failed: rpc: dial tcp 187.230.176.187:28967: connect: connection timed out\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatelliteOnce:209\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:157\n\tstorj.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:99\n\tstorj.io/common/sync2.(*Cycle).Start.func1:77\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:75”}
2023-08-07T17:37:09-06:00 ERROR contact:service ping satellite failed {“Satellite ID”: “12tRQrMTWUWwzwGh18i7Fqs67kmdhH9t6aToeiwbo5mfS2rUmo”, “attempts”: 1, “error”: “ping satellite: failed to ping storage node, your node indicated error code: 0, rpc: tcp connector failed: rpc: dial tcp 187.230.176.187:28967: connect: connection timed out”, “errorVerbose”: “ping satellite: failed to ping storage node, your node indicated error code: 0, rpc: tcp connector failed: rpc: dial tcp 187.230.176.187:28967: connect: connection timed out\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatelliteOnce:209\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:157\n\tstorj.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:99\n\tstorj.io/common/sync2.(*Cycle).Start.func1:77\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:75”}
2023-08-07T17:37:09-06:00 ERROR contact:service ping satellite failed {“Satellite ID”: “1wFTAgs9DP5RSnCqKV1eLf6N9wtk4EAtmN5DpSxcs8EjT69tGE”, “attempts”: 2, “error”: “ping satellite: check-in ratelimit: node rate limited by id”, “errorVerbose”: “ping satellite: check-in ratelimit: node rate limited by id\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatelliteOnce:203\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:157\n\tstorj.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:99\n\tstorj.io/common/sync2.(*Cycle).Start.func1:77\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:75”}
2023-08-07T17:37:11-06:00 ERROR contact:service ping satellite failed {“Satellite ID”: “1wFTAgs9DP5RSnCqKV1eLf6N9wtk4EAtmN5DpSxcs8EjT69tGE”, “attempts”: 3, “error”: “ping satellite: check-in ratelimit: node rate limited by id”, “errorVerbose”: “ping satellite: check-in ratelimit: node rate limited by id\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatelliteOnce:203\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:157\n\tstorj.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:99\n\tstorj.io/common/sync2.(*Cycle).Start.func1:77\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:75”}
2023-08-07T17:37:12-06:00 INFO reputation:service node scores updated {“Satellite ID”: “12tRQrMTWUWwzwGh18i7Fqs67kmdhH9t6aToeiwbo5mfS2rUmo”, “Total Audits”: 17537, “Successful Audits”: 14850, “Audit Score”: 1, “Online Score”: 0.7325991130406658, “Suspension Score”: 1, “Audit Score Delta”: 0, “Online Score Delta”: 0, “Suspension Score Delta”: 0}
2023-08-07T17:37:12-06:00 INFO reputation:service node scores updated {“Satellite ID”: “1wFTAgs9DP5RSnCqKV1eLf6N9wtk4EAtmN5DpSxcs8EjT69tGE”, “Total Audits”: 24083, “Successful Audits”: 20146, “Audit Score”: 1, “Online Score”: 0.7473853175683172, “Suspension Score”: 1, “Audit Score Delta”: 0, “Online Score Delta”: 0, “Suspension Score Delta”: 0}
2023-08-07T17:37:13-06:00 INFO reputation:service node scores updated {“Satellite ID”: “121RTSDpyNZVcEU84Ticf2L1ntiuUimbWgfATz21tuvgk3vzoA6”, “Total Audits”: 46997, “Successful Audits”: 40124, “Audit Score”: 1, “Online Score”: 0.7406741306216588, “Suspension Score”: 1, “Audit Score Delta”: 0, “Online Score Delta”: 0, “Suspension Score Delta”: 0}
2023-08-07T17:37:13-06:00 INFO reputation:service node scores updated {“Satellite ID”: “12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S”, “Total Audits”: 132076, “Successful Audits”: 119397, “Audit Score”: 1, “Online Score”: 0.7407181025147379, “Suspension Score”: 1, “Audit Score Delta”: 0, “Online Score Delta”: 0, “Suspension Score Delta”: 0}
2023-08-07T17:37:14-06:00 INFO reputation:service node scores updated {“Satellite ID”: “12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs”, “Total Audits”: 74656, “Successful Audits”: 64541, “Audit Score”: 1, “Online Score”: 0.7432164910815137, “Suspension Score”: 1, “Audit Score Delta”: 0, “Online Score Delta”: 0, “Suspension Score Delta”: 0}
2023-08-07T17:37:14-06:00 INFO reputation:service node scores updated {“Satellite ID”: “12rfG3sh9NCWiX3ivPjq2HtdLmbqCrvHVEzJubnzFzosMuawymB”, “Total Audits”: 20447, “Successful Audits”: 17202, “Audit Score”: 1, “Online Score”: 0.6414582769105773, “Suspension Score”: 1, “Audit Score Delta”: 0, “Online Score Delta”: 0, “Suspension Score Delta”: 0}
2023-08-07T17:37:24-06:00 ERROR contact:service ping satellite failed {“Satellite ID”: “12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs”, “attempts”: 1, “error”: “ping satellite: failed to ping storage node, your node indicated error code: 0, rpc: tcp connector failed: rpc: dial tcp 187.230.176.187:28967: connect: connection timed out”, “errorVerbose”: “ping satellite: failed to ping storage node, your node indicated error code: 0, rpc: tcp connector failed: rpc: dial tcp 187.230.176.187:28967: connect: connection timed out\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatelliteOnce:209\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:157\n\tstorj.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:99\n\tstorj.io/common/sync2.(*Cycle).Start.func1:77\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:75”}
2023-08-07T17:37:25-06:00 ERROR contact:service ping satellite failed {“Satellite ID”: “12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs”, “attempts”: 2, “error”: “ping satellite: check-in ratelimit: node rate limited by id”, “errorVerbose”: “ping satellite: check-in ratelimit: node rate limited by id\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatelliteOnce:203\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:157\n\tstorj.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:99\n\tstorj.io/common/sync2.(*Cycle).Start.func1:77\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:75”}
2023-08-07T17:37:28-06:00 ERROR contact:service ping satellite failed {“Satellite ID”: “12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs”, “attempts”: 3, “error”: “ping satellite: check-in ratelimit: node rate limited by id”, “errorVerbose”: “ping satellite: check-in ratelimit: node rate limited by id\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatelliteOnce:203\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:157\n\tstorj.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:99\n\tstorj.io/common/sync2.(*Cycle).Start.func1:77\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:75”}

4

Your node is not available: http://187.230.176.187:28967
So please check everything from this list:

1 Like
5

Thanks Alexey, is a port forwarding issue

1 Like