|ERROR|Failed preflight check.|{“error”: “system clock is out of sync: system clock is out of sync with all trusted satellites”

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1

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2020-12-26T05:39:19.817-0300 ERROR Failed preflight check. {“error”: “system clock is out of sync: system clock is out of sync with all trusted satellites”, “errorVerbose”: “system clock is out of sync: system clock is out of sync with all trusted satellites\n[tstorj.io/storj/storagenode/preflight.(*LocalTime](http://tstorj.io/storj/storagenode/preflight.(*LocalTime)).Check:96\n[tstorj.io/storj/storagenode.(*Peer](http://tstorj.io/storj/storagenode.(*Peer)).Run:785\n\tmain.cmdRun:218\n[tstorj.io/private/process.cleanup.func1.4:363\n\tstorj.io/private/process.cleanup.func1:381\n\tgithub.com/spf13/cobra.(*Command](http://tstorj.io/private/process.cleanup.func1.4:363\n\tstorj.io/private/process.cleanup.func1:381\n\tgithub.com/spf13/cobra.(*Command)).execute:842\n[tgithub.com/spf13/cobra.(*Command](http://tgithub.com/spf13/cobra.(*Command)).ExecuteC:950\n[tgithub.com/spf13/cobra.(*Command](http://tgithub.com/spf13/cobra.(*Command)).Execute:887\n[tstorj.io/private/process.ExecWithCustomConfig:88\n\tstorj.io/private/process.Exec:65\n\tmain.(*service](http://tstorj.io/private/process.ExecWithCustomConfig:88\n\tstorj.io/private/process.Exec:65\n\tmain.(*service)).Execute.func1:66\n[tgolang.org/x/sync/errgroup.(*Group](http://tgolang.org/x/sync/errgroup.(*Group)).Go.func1:57”}
2020-12-26T05:39:20.598-0300 FATAL Unrecoverable error {“error”: “system clock is out of sync: system clock is out of sync with all trusted satellites”, “errorVerbose”: “system clock is out of sync: system clock is out of sync with all trusted satellites\n[tstorj.io/storj/storagenode/preflight.(*LocalTime](http://tstorj.io/storj/storagenode/preflight.(*LocalTime)).Check:96\n[tstorj.io/storj/storagenode.(*Peer](http://tstorj.io/storj/storagenode.(*Peer)).Run:785\n\tmain.cmdRun:218\n[tstorj.io/private/process.cleanup.func1.4:363\n\tstorj.io/private/process.cleanup.func1:381\n\tgithub.com/spf13/cobra.(*Command](http://tstorj.io/private/process.cleanup.func1.4:363\n\tstorj.io/private/process.cleanup.func1:381\n\tgithub.com/spf13/cobra.(*Command)).execute:842\n[tgithub.com/spf13/cobra.(*Command](http://tgithub.com/spf13/cobra.(*Command)).ExecuteC:950\n[tgithub.com/spf13/cobra.(*Command](http://tgithub.com/spf13/cobra.(*Command)).Execute:887\n[tstorj.io/private/process.ExecWithCustomConfig:88\n\tstorj.io/private/process.Exec:65\n\tmain.(*service](http://tstorj.io/private/process.ExecWithCustomConfig:88\n\tstorj.io/private/process.Exec:65\n\tmain.(*service)).Execute.func1:66\n[tgolang.org/x/sync/errgroup.(*Group](http://tgolang.org/x/sync/errgroup.(*Group)).Go.func1:57”}
2

Have a utility like Nettime if you are using Windows. Which OS are you using ?

3

sometimes it will throw this error if the connection isn’t live or haven’t had a few seconds to establish NTP contact.

but i assume you tried to stop it and turn it back on…
in windows if you date is wrong, it will sometimes not update the time…
and the encryption or something like that uses very accurate time, so even a few seconds will be enough to throw the storagenode off… it needs to sync to the NTP

@nerdatwork
looks like windows, rough guess based on that there are many backslashes, which i don’t think is in a linux log.

4

Please, go through this checklist and fix the offline issue:

5

thanks already corrected