Error message ping satellite failed process storage node

[Adameltu]

Hi

I bought a built in dappnode intel nuc from dappnode shop and installed storj package on it but having this error.

2022-07-29T22:58:12.596Z ERROR contact:service ping satellite failed {“Process”: “storagenode”, “Satellite ID”: “12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs”, “attempts”: 9, “error”: “ping satellite: check-in ratelimit: node rate limited by id”, “errorVerbose”: “ping satellite: check-in ratelimit: node rate limited by id\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatelliteOnce:136\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:98\n\tstorj.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:152\n\tstorj.io/common/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}

I checked similar topics but no luck as I dont know how to run a cmd line from dappnode.

Any help would be appreciated

Thanks

[Alexey]

Hello @Adameltu ,
Welcome to the forum!

This is consequence of the node being not reachable from the satellite - your node is offline, but trying to check-in on the satellite without correction of underlying issue, so the satellite is rate limiting your node to do not be overloaded with such requests. As soon as your node would be online, it will be able to check-in on the satellite after a while.

Please use this check list to troubleshoot the offline issue:

My Node is OFFLINE for 2 hours

It should connect in seconds. There are a few things you should check. Start with checking the port. On https://www.yougetsignal.com/tools/open-ports/?port=28967 you can fill in the domain or IP you are using in the run command. Then check the port. If it’s closed, it could still be several things. Make sure the WAN IP you see in your router settings matches the IP shown on the above page. Make sure your port forward is set up correctly. That means no filter on incoming IPs, forwarding to th…

[Adameltu]

hi Alexey

thanks for the reply I think I sorted it out but now it shows:

2022-07-31T15:09:45.974Z INFO Telemetry enabled {“Process”: “storagenode”, “instance ID”: “12q5AbanoYpfLq7vGe642PsJDfWgp6LpDfXYPypM2oPqNYnyPwL”}
2022-07-31T15:09:46.095Z INFO db.migration Database Created {“Process”: “storagenode”, “version”: 53}
2022-07-31T15:09:46.227Z INFO preflight:localtime start checking local system clock with trusted satellites’ system clock. {“Process”: “storagenode”}
2022-07-31T15:09:47.072Z INFO preflight:localtime local system clock is in sync with trusted satellites’ system clock. {“Process”: “storagenode”}
2022-07-31T15:09:47.073Z INFO Node 12q5AbanoYpfLq7vGe642PsJDfWgp6LpDfXYPypM2oPqNYnyPwL started {“Process”: “storagenode”}
2022-07-31T15:09:47.073Z INFO Public server started on [::]:28967 {“Process”: “storagenode”}
2022-07-31T15:09:47.073Z INFO Private server started on 127.0.0.1:7778 {“Process”: “storagenode”}
2022-07-31T15:09:47.074Z INFO failed to sufficiently increase receive buffer size (was: 208 kiB, wanted: 2048 kiB, got: 416 kiB). See UDP Receive Buffer Size · lucas-clemente/quic-go Wiki · GitHub for details. {“Process”: “storagenode”}
2022-07-31T15:09:47.851Z INFO trust Scheduling next refresh {“Process”: “storagenode”, “after”: “6h33m43.446806346s”}
2022-07-31T15:09:47.851Z INFO bandwidth Performing bandwidth usage rollups {“Process”: “storagenode”}

[Adameltu]

by the way the dashboard is

[Alexey]

@Adameltu

2022-07-31T15:09:47.074Z INFO failed to sufficiently increase receive buffer size (was: 208 kiB, wanted: 2048 kiB, got: 416 kiB). See UDP Receive Buffer Size · lucas-clemente/quic-go Wiki · GitHub for details. {“Process”: “storagenode”}

See Linux Configuration for UDP - Storj Docs