Are you sure you are using the correct encryption phrase? To see your objects, you should use exactly the same encryption phrase used during upload. If you use a different encryption phrase, your objects cannot be decrypted and your buckets will look like they are empty.
Just checked, there is no visual bugs have been discovered, I can see “folders” and their content if the encryption phrase is correct, otherwise it shows “objects locked” instead.
Could you please try to remove cookies for the satellite UI and try again?
HI, yesterday that happened again, this time on 2 different files, this is start to be alarming…
Is there any rate limiting that don’t based on the file full name? (any rate limiting in your side must be based only on the file name since it perfectly ok situation that a server will send you multiple requests for a different files at the same time)
The rate limit is happening on the server side.
The filename is not known to the backend, it’s encrypted too, include all prefixes. It become available on the client side, when you provided an encryption phrase to decrypt them, thus filenames cannot be used to rate limit.
Well, since you are a S3 storage and there are services that use you as the S3 solution for them it makes not since to have rate-limiting on reading different files. This is not abusing the service; this is a using the service.
We use your S3 backend using the AWS S3 SDK, so this is mean that in your server you can see easily the content of the request (since it’s no longer under HTTPS encryption).
If you don’t want to be used in production environment and only being used in a personal use case (like personal backup) with a lower request-rate it’s a different story but you need to be clear about it.
So, my question is, which one are you? We included you in our production as the S3 backend and as our usage is grow (we have more costumers) then we see more and more issue on getting the fragments from you, 2 weeks ago it was 1 Error on reading, 2 days ago it was already 2 Errors, each error equal higher latency to our customers and degraded quality of OUR service.
If you see errors again please include the error message, request id, etc. or any more information that you have. You can always look at https://status.storj.io/ to see if we have any service disruptions as well.