Eu1.storj.io:7777 0% uptime

Heyo, my IP changed a few months back and I manually re-set it to the new one and have been regaining the uptime on all of the regional nodes. Except for EU, which is still at 0%, anyone have any idea why?

Please make sure that you (or your ISP) do not block traffic to any destination from your node and from any source and any port to TCP+UDP 28967 port of your node.

Check your log for errors related to contact this satellite (12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs).

Can’t access my storagenode.log, file is too large.

Use something like tail -n 200 storagenode.log to just access the last 200 entries. Or use a text editor that can cope with large files…

Please, try in PowerShell:

sls 12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs "C:\Program Files\Storj\Storage Node\storagenode.log" | sls "ping satellite failed" | select -last 10

There’s a bunch of entries related to this satellite.

C:\Program Files\Storj\Storage Node\storagenode.log:8131737:2021-10-20T16:11:32.593+0200 ERROR contact:service ping satellite failed {“Satellite ID”: “12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs”, “attempts”: 4, “error”:
“ping satellite: failed to dial storage node (ID: 1W9t7n6ETNhksZUS7Yav5hAJRDiWpsA5pUDkQ7a65vyPnJBf9D) at address 85.228.180.184:28967: rpc: dial tcp 85.228.180.184:28967: i/o timeout”, “errorVerbose”: “ping satellite: failed to
dial storage node (ID: 1W9t7n6ETNhksZUS7Yav5hAJRDiWpsA5pUDkQ7a65vyPnJBf9D) at address 85.228.180.184:28967: rpc: dial tcp 85.228.180.184:28967: i/o timeout\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatelliteOnce:141\n\t
storj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstorj.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:152\n\tstorj.io/common/sync2.(*Cycle).Start.func1:71\n\tgola
Nguyen - Nguyen Huu Khanh).Go.func1:57”}

C:\Program Files\Storj\Storage Node\storagenode.log:8289946:2021-11-08T23:34:24.619+0100 ERROR contact:service ping satellite failed {“Satellite ID”: “12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs”, “attempts”: 1, “error”:
“ping satellite: context canceled”, “errorVerbose”: “ping satellite: context canceled\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatelliteOnce:138\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstor
j.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:152\n\tstorj.io/common/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
C:\Program Files\Storj\Storage Node\storagenode.log:9586711:2021-11-23T14:34:29.402+0100 ERROR contact:service ping satellite failed {“Satellite ID”: “12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs”, “attempts”: 1, “error”:
“ping satellite: failed to dial storage node (ID: 1W9t7n6ETNhksZUS7Yav5hAJRDiWpsA5pUDkQ7a65vyPnJBf9D) at address 85.228.187.175:28967: rpc: context deadline exceeded”, “errorVerbose”: “ping satellite: failed to dial storage node
(ID: 1W9t7n6ETNhksZUS7Yav5hAJRDiWpsA5pUDkQ7a65vyPnJBf9D) at address 85.228.187.175:28967: rpc: context deadline exceeded\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatelliteOnce:141\n\tstorj.io/storj/storagenode/contact.
(*Service).pingSatellite:95\n\tstorj.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:152\n\tstorj.io/common/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.
func1:57”}

This satellite complains, that your public IP and port are not reachable. Please, check your firewall settings and your public IP.

This is weird, because all of the other satellites work fine. IP settings look good.

If the satellite is unable to contact your node by specified external address and port, then something blocking these attempts from this satellite.
It could be your firewall, your antivirus, your router or your ISP.