Europe-north 0% online

[Egaria]

Good morning,

It’s been 16 hours since I launched my storj node, but the satelitte europe-north-1.tardigrade.io:7777 is 0% online, knowing that I started my node 3 days ago about 2 hours then turned off and started 16 hours ago.
If anyone can guide me please.

Thanks.

[nerdatwork]

Welcome to the forum @Egaria !

If this is a new node then you shouldn’t worry about EU north 1 as this satellite along with US2 is going to be shut down soon.

Announcement: Storj to shut down europe-north-1 and us2

Hello Storage Node Operators! Important: This includes an announcement that we will be shutting down two satellites: europe-north-1, and us2. See below for details. First of all thank you all so much for your engagement on the forum. The discussions up to now about SNO payouts and infrastructure costs have been productive and have given us insight into your perspective, which has strongly influenced the path we are following. To continue down this path we have decided to sunset two of our non…

In case this isn’t a new node then check if your firewall is blocking access to this satellite.

[Egaria]

Yes it is a new node, but strangely another node that I launched at the same time is at 100%

Between these two nodes, only the version changes.
The node where europe-north-1.tardigrade.io does not work is in version v1.80.10 while the node where it is at 100% is in version v1.81.3

[Alexey]

It is not the version difference. The satellite should pass the online score to your node, so it either did not pass it yet (you may try to restart this node to force check-in), or the access from this satellite is blocked (you will see ping satellite failed errors in your logs).
You may also use these scripts to see when your node was not available:

My uptime should be 100% on all satellites i have not gotten any uptime robot notifications of downtime in months

Would you mind to provide dashboard from the uptimerobot? And also, please, provide result of the command: PowerShell foreach ($item in ((Invoke-WebRequest http://localhost:14002/api/sno).Content | ConvertFrom-Json).satellites.id) { ((Invoke-WebRequest http://localhost:14002/api/sno/satellite/$item).Content | ConvertFrom-Json).auditHistory.windows | Where-Object{$_.totalCount -ne $_.onlineCount} | ForEach-Object{Write-Host $item; $_ | Format-Table -AutoSize} } bash for item in…

[Egaria]

that’s propagated on several satellites now

yet on my other node on the same machine and exactly the same configuration everything is 100%.
At the level of uptime it is 100%

[Alexey]

Then you need to find what’s blocking an access. Perhaps you made a mistake in the firewall rule and provided not only the listening port but also outgoing.
You need to have only inbound rule to allow an access from any address and any port to the TCP and UDP listening ports of your node. The outbound rules should be either all disabled, or you need to add another one outbound rule to allow an access to any address and any port from the address and any port of your device with the node.