Hi All, I have attempted to register for the forum access yesterday a few times with different email addresses from different domains (including major providers, e.g. me.com/icloud.com, and custom domains with cloudflare forwarder) but the activation email never arrived. I did look in spam folder as well, it is still not there.
I ended up logging in via GitHub, but it needs to be looked at and fixed.
Hi @arrogantrabbit
Welcome to the Forum!
Sorry to hear you had an issue with the email and glad you found a work around.
Can you please DM me with the emails addresses you tried?
I can do some investigation and escalate if necessary.
Thank you
Did you try pressing the “resend” button to have it send the message again? In my tests sending to gmail, the first message appeared to be held in waiting until the second one got sent. Subsequent tests show that the email is getting sent and that according to https://www.mail-tester.com/test-1zvw3v3lf it shouldn’t get caught by (many) spam filters.
Please PM me the addresses and I’ll see what I can figure out, but I’m fairly certain that it’s not an issue on our end.
Thank you.
Yes the forum software has some restrictions on new account posting.
But we are looking into the re-send fail.
Thanks!
I changed the notification email address to storj@forum.storj.io and now DMARC is correct. Thanks very much for your complaint and problem solving!
This shows that SFP, DKIM, and DMARC are all correct now.