Help getting Storj Node back online after trying all troubleshooting steps

Node Operators troubleshooting
,
23

I wonder if there is no useful information in your logs? Before deleting everyting I would try the highest log level (debug).

24

Thanks - almost feels like it’s trying to access a “fresh” 14 TB of space and not accessing the files that are/were already there running the node the past few years. These are the last few rows from my log:

2024-04-10T10:35:48-05:00 ERROR lazyfilewalker.used-space-filewalker failed to start subprocess {“satelliteID”: “12tRQrMTWUWwzwGh18i7Fqs67kmdhH9t6aToeiwbo5mfS2rUmo”, “error”: “context canceled”}
2024-04-10T10:35:48-05:00 ERROR pieces failed to lazywalk space used by satellite {“error”: “lazyfilewalker: context canceled”, “errorVerbose”: “lazyfilewalker: context canceled\n\tstorj.io/storj/storagenode/pieces/lazyfilewalker.(*process).run:71\n\tstorj.io/storj/storagenode/pieces/lazyfilewalker.(*Supervisor).WalkAndComputeSpaceUsedBySatellite:105\n\tstorj.io/storj/storagenode/pieces.(*Store).SpaceUsedTotalAndBySatellite:718\n\tstorj.io/storj/storagenode/pieces.(*CacheService).Run:58\n\tstorj.io/storj/private/lifecycle.(*Group).Run.func2.1:87\n\truntime/pprof.Do:51\n\tstorj.io/storj/private/lifecycle.(*Group).Run.func2:86\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:75”, “Satellite ID”: “12tRQrMTWUWwzwGh18i7Fqs67kmdhH9t6aToeiwbo5mfS2rUmo”}
2024-04-10T10:35:48-05:00 INFO lazyfilewalker.used-space-filewalker starting subprocess {“satelliteID”: “1wFTAgs9DP5RSnCqKV1eLf6N9wtk4EAtmN5DpSxcs8EjT69tGE”}
2024-04-10T10:35:48-05:00 ERROR lazyfilewalker.used-space-filewalker failed to start subprocess {“satelliteID”: “1wFTAgs9DP5RSnCqKV1eLf6N9wtk4EAtmN5DpSxcs8EjT69tGE”, “error”: “context canceled”}
2024-04-10T10:35:48-05:00 ERROR pieces failed to lazywalk space used by satellite {“error”: “lazyfilewalker: context canceled”, “errorVerbose”: “lazyfilewalker: context canceled\n\tstorj.io/storj/storagenode/pieces/lazyfilewalker.(*process).run:71\n\tstorj.io/storj/storagenode/pieces/lazyfilewalker.(*Supervisor).WalkAndComputeSpaceUsedBySatellite:105\n\tstorj.io/storj/storagenode/pieces.(*Store).SpaceUsedTotalAndBySatellite:718\n\tstorj.io/storj/storagenode/pieces.(*CacheService).Run:58\n\tstorj.io/storj/private/lifecycle.(*Group).Run.func2.1:87\n\truntime/pprof.Do:51\n\tstorj.io/storj/private/lifecycle.(*Group).Run.func2:86\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:75”, “Satellite ID”: “1wFTAgs9DP5RSnCqKV1eLf6N9wtk4EAtmN5DpSxcs8EjT69tGE”}
2024-04-10T10:35:48-05:00 INFO lazyfilewalker.used-space-filewalker starting subprocess {“satelliteID”: “121RTSDpyNZVcEU84Ticf2L1ntiuUimbWgfATz21tuvgk3vzoA6”}
2024-04-10T10:35:48-05:00 ERROR lazyfilewalker.used-space-filewalker failed to start subprocess {“satelliteID”: “121RTSDpyNZVcEU84Ticf2L1ntiuUimbWgfATz21tuvgk3vzoA6”, “error”: “context canceled”}
2024-04-10T10:35:48-05:00 ERROR pieces failed to lazywalk space used by satellite {“error”: “lazyfilewalker: context canceled”, “errorVerbose”: “lazyfilewalker: context canceled\n\tstorj.io/storj/storagenode/pieces/lazyfilewalker.(*process).run:71\n\tstorj.io/storj/storagenode/pieces/lazyfilewalker.(*Supervisor).WalkAndComputeSpaceUsedBySatellite:105\n\tstorj.io/storj/storagenode/pieces.(*Store).SpaceUsedTotalAndBySatellite:718\n\tstorj.io/storj/storagenode/pieces.(*CacheService).Run:58\n\tstorj.io/storj/private/lifecycle.(*Group).Run.func2.1:87\n\truntime/pprof.Do:51\n\tstorj.io/storj/private/lifecycle.(*Group).Run.func2:86\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:75”, “Satellite ID”: “121RTSDpyNZVcEU84Ticf2L1ntiuUimbWgfATz21tuvgk3vzoA6”}
2024-04-10T10:35:48-05:00 INFO lazyfilewalker.used-space-filewalker starting subprocess {“satelliteID”: “12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S”}
2024-04-10T10:35:48-05:00 ERROR lazyfilewalker.used-space-filewalker failed to start subprocess {“satelliteID”: “12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S”, “error”: “context canceled”}
2024-04-10T10:35:48-05:00 ERROR pieces failed to lazywalk space used by satellite {“error”: “lazyfilewalker: context canceled”, “errorVerbose”: “lazyfilewalker: context canceled\n\tstorj.io/storj/storagenode/pieces/lazyfilewalker.(*process).run:71\n\tstorj.io/storj/storagenode/pieces/lazyfilewalker.(*Supervisor).WalkAndComputeSpaceUsedBySatellite:105\n\tstorj.io/storj/storagenode/pieces.(*Store).SpaceUsedTotalAndBySatellite:718\n\tstorj.io/storj/storagenode/pieces.(*CacheService).Run:58\n\tstorj.io/storj/private/lifecycle.(*Group).Run.func2.1:87\n\truntime/pprof.Do:51\n\tstorj.io/storj/private/lifecycle.(*Group).Run.func2:86\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:75”, “Satellite ID”: “12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S”}
2024-04-10T10:35:48-05:00 INFO lazyfilewalker.used-space-filewalker starting subprocess {“satelliteID”: “12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs”}
2024-04-10T10:35:48-05:00 ERROR lazyfilewalker.used-space-filewalker failed to start subprocess {“satelliteID”: “12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs”, “error”: “context canceled”}
2024-04-10T10:35:48-05:00 ERROR pieces failed to lazywalk space used by satellite {“error”: “lazyfilewalker: context canceled”, “errorVerbose”: “lazyfilewalker: context canceled\n\tstorj.io/storj/storagenode/pieces/lazyfilewalker.(*process).run:71\n\tstorj.io/storj/storagenode/pieces/lazyfilewalker.(*Supervisor).WalkAndComputeSpaceUsedBySatellite:105\n\tstorj.io/storj/storagenode/pieces.(*Store).SpaceUsedTotalAndBySatellite:718\n\tstorj.io/storj/storagenode/pieces.(*CacheService).Run:58\n\tstorj.io/storj/private/lifecycle.(*Group).Run.func2.1:87\n\truntime/pprof.Do:51\n\tstorj.io/storj/private/lifecycle.(*Group).Run.func2:86\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:75”, “Satellite ID”: “12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs”}
2024-04-10T10:35:48-05:00 ERROR piecestore:cache error getting current used space: {“error”: “filewalker: context canceled; filewalker: context canceled; filewalker: context canceled; filewalker: context canceled; filewalker: context canceled; filewalker: context canceled”, “errorVerbose”: “group:\n— filewalker: context canceled\n\tstorj.io/storj/storagenode/pieces.(*FileWalker).WalkSatellitePieces:69\n\tstorj.io/storj/storagenode/pieces.(*FileWalker).WalkAndComputeSpaceUsedBySatellite:74\n\tstorj.io/storj/storagenode/pieces.(*Store).SpaceUsedTotalAndBySatellite:727\n\tstorj.io/storj/storagenode/pieces.(*CacheService).Run:58\n\tstorj.io/storj/private/lifecycle.(*Group).Run.func2.1:87\n\truntime/pprof.Do:51\n\tstorj.io/storj/private/lifecycle.(*Group).Run.func2:86\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:75\n— filewalker: context canceled\n\tstorj.io/storj/storagenode/pieces.(*FileWalker).WalkSatellitePieces:69\n\tstorj.io/storj/storagenode/pieces.(*FileWalker).WalkAndComputeSpaceUsedBySatellite:74\n\tstorj.io/storj/storagenode/pieces.(*Store).SpaceUsedTotalAndBySatellite:727\n\tstorj.io/storj/storagenode/pieces.(*CacheService).Run:58\n\tstorj.io/storj/private/lifecycle.(*Group).Run.func2.1:87\n\truntime/pprof.Do:51\n\tstorj.io/storj/private/lifecycle.(*Group).Run.func2:86\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:75\n— filewalker: context canceled\n\tstorj.io/storj/storagenode/pieces.(*FileWalker).WalkSatellitePieces:69\n\tstorj.io/storj/storagenode/pieces.(*FileWalker).WalkAndComputeSpaceUsedBySatellite:74\n\tstorj.io/storj/storagenode/pieces.(*Store).SpaceUsedTotalAndBySatellite:727\n\tstorj.io/storj/storagenode/pieces.(*CacheService).Run:58\n\tstorj.io/storj/private/lifecycle.(*Group).Run.func2.1:87\n\truntime/pprof.Do:51\n\tstorj.io/storj/private/lifecycle.(*Group).Run.func2:86\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:75\n— filewalker: context canceled\n\tstorj.io/storj/storagenode/pieces.(*FileWalker).WalkSatellitePieces:69\n\tstorj.io/storj/storagenode/pieces.(*FileWalker).WalkAndComputeSpaceUsedBySatellite:74\n\tstorj.io/storj/storagenode/pieces.(*Store).SpaceUsedTotalAndBySatellite:727\n\tstorj.io/storj/storagenode/pieces.(*CacheService).Run:58\n\tstorj.io/storj/private/lifecycle.(*Group).Run.func2.1:87\n\truntime/pprof.Do:51\n\tstorj.io/storj/private/lifecycle.(*Group).Run.func2:86\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:75\n— filewalker: context canceled\n\tstorj.io/storj/storagenode/pieces.(*FileWalker).WalkSatellitePieces:69\n\tstorj.io/storj/storagenode/pieces.(*FileWalker).WalkAndComputeSpaceUsedBySatellite:74\n\tstorj.io/storj/storagenode/pieces.(*Store).SpaceUsedTotalAndBySatellite:727\n\tstorj.io/storj/storagenode/pieces.(*CacheService).Run:58\n\tstorj.io/storj/private/lifecycle.(*Group).Run.func2.1:87\n\truntime/pprof.Do:51\n\tstorj.io/storj/private/lifecycle.(*Group).Run.func2:86\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:75\n— filewalker: context canceled\n\tstorj.io/storj/storagenode/pieces.(*FileWalker).WalkSatellitePieces:69\n\tstorj.io/storj/storagenode/pieces.(*FileWalker).WalkAndComputeSpaceUsedBySatellite:74\n\tstorj.io/storj/storagenode/pieces.(*Store).SpaceUsedTotalAndBySatellite:727\n\tstorj.io/storj/storagenode/pieces.(*CacheService).Run:58\n\tstorj.io/storj/private/lifecycle.(*Group).Run.func2.1:87\n\truntime/pprof.Do:51\n\tstorj.io/storj/private/lifecycle.(*Group).Run.func2:86\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:75”}
2024-04-10T10:35:49-05:00 ERROR failure during run {“error”: “piecestore monitor: disk space requirement not met”, “errorVerbose”: “piecestore monitor: disk space requirement not met\n\tstorj.io/storj/storagenode/monitor.(*Service).Run:137\n\tstorj.io/storj/private/lifecycle.(*Group).Run.func2.1:87\n\truntime/pprof.Do:51\n\tstorj.io/storj/private/lifecycle.(*Group).Run.func2:86\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:75”}
2024-04-10T10:35:49-05:00 FATAL Unrecoverable error {“error”: “piecestore monitor: disk space requirement not met”, “errorVerbose”: “piecestore monitor: disk space requirement not met\n\tstorj.io/storj/storagenode/monitor.(*Service).Run:137\n\tstorj.io/storj/private/lifecycle.(*Group).Run.func2.1:87\n\truntime/pprof.Do:51\n\tstorj.io/storj/private/lifecycle.(*Group).Run.func2:86\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:75”}

25

The latest error message indicates your allocated disk space doesn’t meet the minimum requirement which is 500 GB.

26

Check your disk for errors. Chkdsk for Windows.

27

Thanks to everyone who offered their help. I ended up just formatting my Storj drive and reinstalling the Storage Node Dashboard. While my numbers obviously took a hit, I’m back online, QUIC shows “OK”, version info and my Node ID all populated accurately, etc. Total Disk Space went back to the 14TB with used/trash/overused all showing 0GB and Free at 14TB since I wiped the disk clean. I’m sure I can check the FAQ and other documentation, but I guess I’ll learn what happens next as far as usage, if the disk space starts back over where I had started a few years ago and having to build up over time…if it gets filled back up with backed up/shared portions from other nodes on the Storj network, etc. While this didn’t go as planned/expected, I appreciate everyone’s help!

28

I guess you created a new identity? Otherwise you will get disqualified.

29

Yeah - I found that out the hard way. :frowning: I was able to get back online but was disqualified. All good…had a nice run for a few years. I’m going to request a new identity and start with a clean install again, etc. Thanks!