I can’t run node on Linux 18

Hi Alexey
I can’t run nod on Linux 18 … If I gave you access data, would you be able to set it up remotely for me?
Thank you for your help.

Sincerely
Vladimír

We do not offer the remote control support.
Please, describe your problem and we will try to solve it

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It is a pity. I can’t run the node. I did everything according to the documentation, but I can’t run it on Uuntu
Vladimír

Please, describe what you exactly did and where is stuck, we always trying to help to fix issues

So far, the node has worked well for me. I have two virtual machines and I can’t run the node on any of them. It would be best if you logged in to my VM and looked at it. I’m doing it two day and I can’t do it. That’s why I turned to you

Please, give me 10 lines from the log of the first node: https://documentation.storj.io/resources/faq/check-logs

:~$ docker logs --tail 20 storagenode
2020-05-10T13:34:01.116Z INFO tracing disabled
2020-05-10T13:34:01.117Z FATAL Failed to load identity. {“error”: “file or directory not found error: open /identity/storagenode/identity.cert: no such file or directory”, “errorVerbose”: “file or directory not found error: open /identity/storagenode/identity.cert: no such file or directory\n\tstorj.io/common/identity.Config.Load:329\n\tmain.cmdRun:146\n\tstorj.io/private/process.cleanup.func1.4:344\n\tstorj.io/private/process.cleanup.func1:362\n\tgithub.com/spf13/cobra.(*Command).execute:840\n\tgithub.com/spf13/cobra.(*Command).ExecuteC:945\n\tgithub.com/spf13/cobra.(*Command).Execute:885\n\tstorj.io/private/process.ExecWithCustomConfig:86\n\tstorj.io/private/process.ExecCustomDebug:68\n\tmain.main:329\n\truntime.main:203”}
2020-05-10T13:35:03.375Z INFO Configuration loaded {“Location”: “/app/config/config.yaml”}
2020-05-10T13:35:03.376Z INFO tracing disabled
2020-05-10T13:35:03.376Z FATAL Failed to load identity. {“error”: “file or directory not found error: open /identity/storagenode/identity.cert: no such file or directory”, “errorVerbose”: “file or directory not found error: open /identity/storagenode/identity.cert: no such file or directory\n\tstorj.io/common/identity.Config.Load:329\n\tmain.cmdRun:146\n\tstorj.io/private/process.cleanup.func1.4:344\n\tstorj.io/private/process.cleanup.func1:362\n\tgithub.com/spf13/cobra.(*Command).execute:840\n\tgithub.com/spf13/cobra.(*Command).ExecuteC:945\n\tgithub.com/spf13/cobra.(*Command).Execute:885\n\tstorj.io/private/process.ExecWithCustomConfig:86\n\tstorj.io/private/process.ExecCustomDebug:68\n\tmain.main:329\n\truntime.main:203”}
2020-05-10T13:36:26.025Z INFO Configuration loaded {“Location”: “/app/config/config.yaml”}
2020-05-10T13:36:26.025Z INFO tracing disabled
2020-05-10T13:36:26.032Z FATAL Failed to load identity. {“error”: “file or directory not found error: open /identity/storagenode/identity.cert: no such file or directory”, “errorVerbose”: “file or directory not found error: open /identity/storagenode/identity.cert: no such file or directory\n\tstorj.io/common/identity.Config.Load:329\n\tmain.cmdRun:146\n\tstorj.io/private/process.cleanup.func1.4:344\n\tstorj.io/private/process.cleanup.func1:362\n\tgithub.com/spf13/cobra.(*Command).execute:840\n\tgithub.com/spf13/cobra.(*Command).ExecuteC:945\n\tgithub.com/spf13/cobra.(*Command).Execute:885\n\tstorj.io/private/process.ExecWithCustomConfig:86\n\tstorj.io/private/process.ExecCustomDebug:68\n\tmain.main:329\n\truntime.main:203”}
2020-05-10T13:36:27.020Z INFO Configuration loaded {“Location”: “/app/config/config.yaml”}
2020-05-10T13:36:27.020Z INFO tracing disabled
2020-05-10T13:36:27.020Z FATAL Failed to load identity. {“error”: “file or directory not found error: open /identity/storagenode/identity.cert: no such file or directory”, “errorVerbose”: “file or directory not found error: open /identity/storagenode/identity.cert: no such file or directory\n\tstorj.io/common/identity.Config.Load:329\n\tmain.cmdRun:146\n\tstorj.io/private/process.cleanup.func1.4:344\n\tstorj.io/private/process.cleanup.func1:362\n\tgithub.com/spf13/cobra.(*Command).execute:840\n\tgithub.com/spf13/cobra.(*Command).ExecuteC:945\n\tgithub.com/spf13/cobra.(*Command).Execute:885\n\tstorj.io/private/process.ExecWithCustomConfig:86\n\tstorj.io/private/process.ExecCustomDebug:68\n\tmain.main:329\n\truntime.main:203”}
2020-05-10T13:36:28.334Z INFO Configuration loaded {“Location”: “/app/config/config.yaml”}
2020-05-10T13:36:28.334Z INFO tracing disabled
2020-05-10T13:36:28.335Z FATAL Failed to load identity. {“error”: “file or directory not found error: open /identity/storagenode/identity.cert: no such file or directory”, “errorVerbose”: “file or directory not found error: open /identity/storagenode/identity.cert: no such file or directory\n\tstorj.io/common/identity.Config.Load:329\n\tmain.cmdRun:146\n\tstorj.io/private/process.cleanup.func1.4:344\n\tstorj.io/private/process.cleanup.func1:362\n\tgithub.com/spf13/cobra.(*Command).execute:840\n\tgithub.com/spf13/cobra.(*Command).ExecuteC:945\n\tgithub.com/spf13/cobra.(*Command).Execute:885\n\tstorj.io/private/process.ExecWithCustomConfig:86\n\tstorj.io/private/process.ExecCustomDebug:68\n\tmain.main:329\n\truntime.main:203”}
2020-05-10T13:36:29.473Z INFO Configuration loaded {“Location”: “/app/config/config.yaml”}
2020-05-10T13:36:29.473Z INFO tracing disabled
2020-05-10T13:36:29.473Z FATAL Failed to load identity. {“error”: “file or directory not found error: open /identity/storagenode/identity.cert: no such file or directory”, “errorVerbose”: “file or directory not found error: open /identity/storagenode/identity.cert: no such file or directory\n\tstorj.io/common/identity.Config.Load:329\n\tmain.cmdRun:146\n\tstorj.io/private/process.cleanup.func1.4:344\n\tstorj.io/private/process.cleanup.func1:362\n\tgithub.com/spf13/cobra.(*Command).execute:840\n\tgithub.com/spf13/cobra.(*Command).ExecuteC:945\n\tgithub.com/spf13/cobra.(*Command).Execute:885\n\tstorj.io/private/process.ExecWithCustomConfig:86\n\tstorj.io/private/process.ExecCustomDebug:68\n\tmain.main:329\n\truntime.main:203”}
2020-05-10T13:36:31.074Z INFO Configuration loaded {“Location”: “/app/config/config.yaml”}
2020-05-10T13:36:31.075Z INFO tracing disabled
2020-05-10T13:36:31.075Z FATAL Failed to load identity. {“error”: “file or directory not found error: open /identity/storagenode/identity.cert: no such file or directory”, “errorVerbose”: “file or directory not found error: open /identity/storagenode/identity.cert: no such file or directory\n\tstorj.io/common/identity.Config.Load:329\n\tmain.cmdRun:146\n\tstorj.io/private/process.cleanup.func1.4:344\n\tstorj.io/private/process.cleanup.func1:362\n\tgithub.com/spf13/cobra.(*Command).execute:840\n\tgithub.com/spf13/cobra.(*Command).ExecuteC:945\n\tgithub.com/spf13/cobra.(*Command).Execute:885\n\tstorj.io/private/process.ExecWithCustomConfig:86\n\tstorj.io/private/process.ExecCustomDebug:68\n\tmain.main:329\n\truntime.main:203”}

Please, show your docker run command with any personal information removed.

With what argument docker run? In my opinion, there is an error somewhere in the path to the identity.cert files. This node was 100 percent and now I can’t run it

I think that’s what Alexey is on about too. The Docker command contains the path where the files really lie. It looks something like this:

docker run -d --restart unless-stopped -p 14200:28967 \
    -p xx.xxx.xx.xx:14002:14002 \
    -e WALLET="0xc562c0e5F84xxxxxxxxxxxxxxxx" \
    -e EMAIL="xxx@xxx.ch" \
    -e ADDRESS="xx.xxx.xxx.xx:14200" \
    -e BANDWIDTH="999999999TB" \
    -e STORAGE="23.0TB" \
    --mount type=bind,source="/root/.local/share/storj/identity/storagenode",destination=/app/identity \
    --mount type=bind,source="/home/storj",destination=/app/config \
    --name storagenode storjlabs/storagenode:beta

The important part would be the first line starting with --mount type=bind,source="
you could check if your identity files are present there (but with the info in the command you are using of course)

1 Like

Yes, that’s why we need your docker run command. At the moment you’re the only person who knows what path you put in there. Actually, reading the log lines you posted, the path you use seems to be “/identity/storagenode/identity.cert”. If you followed the documentation, it should be “~/.local/share/storj/identity/storagenode”. Note, the path is only the directory where the identity.cert is located, it doesn’t include the filename.

1 Like

Yes it was so the error was in incorrectly entering the file path.