I can't access buckets or share files in all my projects

Good afternoon,

For about a day now, I haven’t been able to access my project buckets from the web browser or access files I’ve shared via the link. This happens in all buckets in all projects. I’m sharing screenshots of the errors.

I hope you can help me.

Best regards.

Have you tried clearing cache ?

Yes I have cleared cache and tested it on different devices and browsers

I realized this because a colleague I shared a file with a few days ago can’t download it now that he needs it again.

We have a few reports of this and are investigating. Could you please provide the following?

  • External IP
  • ISP

Please feel free to DM this information if you would like to keep it private.

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Update: Looks like some ISPs in Spain are having routing/peering issues. @pcresumen, please contact your ISP.

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