Although I am not English native it appears to me you have misinterpreted the notices on your dashboard. And while I think the wording could be improved, even for me the first sentence states that an upgrade of your account is required if you want to continue using it.
The line below is simply a note saying that you will not lose access to projects you are a member of, meaning projects of other accounts where you have been added as a member.
At least this is my understanding.
So I do not see a promise from Storj that you will be able to access your account indefinitely.
You really should have downloaded your data once this warning popped up.
However I always believe there is room for improvement. So maybe the wording could be improved to clearly state that the data is on risk to deletion any time or an email once it is in the final deletion queue or a countdown to deletion, something like that.
You are not a reasonable human being one bit. It will cost this company nothing to send mails to their clients. Our messages right here on this forum is popping up on my mails, so why then a message as crucial as deleting accounts weren’t sent to emails… With your name you are obviously immature and I don’t expect you to think properly.
The picture clearly said: “Upgrade to continue using Storj for your own projects” in red big letters. So you cannot say that you didn’t get notified of this. You even posted a picture of the notification here.
You bought exactly 10 USD worth of StorJ Tokens, but you forgot, that sending Crypto costs transactions fees. So you send 10 USD worth of tokens, payed like 2 USD on fees and are wondering why you only get 8 USD deposited? Why didn’t you implement a buffer in the first place?
It appears you had a support case opened and received guidance. So “I did not recived an email” is not an excuse anymore.
First, as it was already explained, they don’t have to notify you, and you agreed to that – you were a trial user and it’s your job to keep an eye on your data.
Second, you are not a customer until you pay. How hard is it to understand that? You had a trial account. Nobody in their right mind will keep the only copy of irreplaceable data on some third party trial account, and forget about it expecting it magically to last forever.
You created the account, uploaded some test data, evidenly, did not like the service, or needs changed, and you abandoned your test data there. Storj deleted it after a massive amount of time has passed.
I’m baffled you don’t get this.
I’ll re-iterate: you did not pay for the service, did not follow directions, and maintained wild expectations.
Besides being an incredibly rude thing to say, it’s also a fallacy: Ad hominem - Wikipedia
Wow, just because you made the mistake it’s never a reason to attack other who are trying to help you. They just point out, that you made a mistake and you start personally attacking him?
This seems like a lazy approach to deal with your NFT collection and put all the blame on a cloud storage provider. You were more focused on $8 worth of Storj tokens than your alleged 6000 NFT collection.
