Issues connecting to the gateway

Developer Discussions troubleshooting
1

Hello. I’ve recently started having an issue connecting to the S3 gateway from some of my servers, the connection just timeouts. Some servers are still able to connect; is it possible that some of my IPs are blocked by the storj, or should I contact my hosting provider about FW, etc. Everything worked fine until now.

Here are some tests results

  1. openssl s_client -connect gateway.storjshare.io:443 -servername gateway.storjshare.io

405791C1C47F0000:error:8000006E:system library:BIO_connect:Connection timed out:…/crypto/bio/bio_sock2.c:125:calling connect()
405791C1C47F0000:error:10000067:BIO routines:BIO_connect:connect error:…/crypto/bio/bio_sock2.c:127:

  1. traceroute to gateway.storjshare.io (136.0.77.2), 30 hops max, 60 byte packets
    1-30 * * *

  2. ping is 100% loss

2

Hi @gabriel ,
Welcome to the Forum!

I’ve forwarded your question internally and someone will return with answers for you.

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3

Do you get the same with traceroute --icmp? I would expect some hops to show on your traceroute along the way to storj even if you were blocked.

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4

Thanks for the fast replies, issue seems to be resolved with the hosting provider (or by itself). I’ll make another thread, or update this one, if we face it again

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