Mi Node Suspended

Hi, today my two nodes “1P4fxfmd1oXTUwUwJTaThoDBGUwfRS5maAPEQgXZMsQH3caYQ6” and “12Shmzn55ZKHejv5Fc8Na9inj1cMxKD3xwYFmJpXdJZLSC13jHL” have suspended.

The error log is this:
2021-04-04T05:02:55.981+0200 ERROR piecestore download failed {“Piece ID”: “FQFFVSPL5UVRXOQJ6YV24RXRI5QF7LO63ZNAG6O7OCQGZ2Q5FGYA”, “Satellite ID”: “1wFTAgs9DP5RSnCqKV1eLf6N9wtk4EAtmN5DpSxcs8EjT69tGE”, “Action”: “GET_REPAIR”, “error”: “order created too long ago: OrderCreation 2021-04-04 02:02:55.56909019 +0000 UTC < SystemClock 2021-04-04 05:02:55.9814075 +0200 CEST m=+539227.047807501”, “errorVerbose”: “order created too long ago: OrderCreation 2021-04-04 02:02:55.56909019 +0000 UTC < SystemClock 2021-04-04 05:02:55.9814075 +0200 CEST m=+539227.047807501\n\tstorj.io/common/rpc/rpcstatus.Errorf:87\n\tstorj.io/storj/storagenode/piecestore.(*Endpoint).verifyOrderLimit:45\n\tstorj.io/storj/storagenode/piecestore.(*Endpoint).Download:462\n\tstorj.io/common/pb.DRPCPiecestoreDescription.Method.func2:1033\n\tstorj.io/drpc/drpcmux.(*Mux).HandleRPC:29\n\tstorj.io/common/rpc/rpctracing.(*Handler).HandleRPC:58\n\tstorj.io/drpc/drpcserver.(*Server).handleRPC:111\n\tstorj.io/drpc/drpcserver.(*Server).ServeOne:62\n\tstorj.io/drpc/drpcserver.(*Server).Serve.func2:99\n\tstorj.io/drpc/drpcctx.(*Tracker).track:51”}

If you use Windows, please install https://www.timesynctool.com/
if you use Linux, please install ntp

Thanks, most satellites are suspended, is it possible to recover?

Yes, of course. Fix the problem and as soon as suspension score would be greater than 60%, your node would went out of suspension.

The log in one node now not have errors.
But in the other some warn:
2021-04-04T19:06:22.389+0200 WARN console:service unable to get Satellite URL {“Satellite ID”: “118UWpMCHzs6CvSgWd9BfFVjw5K9pZbJjkfZJexMtSkmKxvvAW”, “error”: “storage node dashboard service error: trust: satellite “118UWpMCHzs6CvSgWd9BfFVjw5K9pZbJjkfZJexMtSkmKxvvAW” is untrusted”, “errorVerbose”: “storage node dashboard service error: trust: satellite “118UWpMCHzs6CvSgWd9BfFVjw5K9pZbJjkfZJexMtSkmKxvvAW” is untrusted\n\tstorj.io/storj/storagenode/trust.(*Pool).getInfo:228\n\tstorj.io/storj/storagenode/trust.(*Pool).GetNodeURL:167\n\tstorj.io/storj/storagenode/console.(*Service).GetDashboardData:169\n\tstorj.io/storj/storagenode/console/consoleapi.(*StorageNode).StorageNode:45\n\tnet/http.HandlerFunc.ServeHTTP:2042\n\tgithub.com/gorilla/mux.(*Router).ServeHTTP:210\n\tnet/http.serverHandler.ServeHTTP:2843\n\tnet/http.(*conn).serve:1925”}

This satellite was shutdown in September 2020. You can ignore this warning.

1 Like

Thank you very much for the help, any idea what happened to node?

The clock out of sync is happened. You need to sync your clocks
See

I would recommend to search for audit errors: https://support.storj.io/hc/en-us/articles/360042257912-Suspension-mode

1 Like