My node is offline since i started

Node Operators troubleshooting
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1

hey all my node is showing in offline mode since i started it, not sure what steps needs to perform, i opened port on my ip address as required but that port is not reachable from outside internet within my lan i can see it is open. can anyone please help me to open the port, if i am missing something

2

do you run Docker or GUI?
Check logs for error

3

ERROR contact:chore ping satellite failed {“Satellite ID”: “118UWpMCHzs6CvSgWd9BfFVjw5K9pZbJjkfZJexMtSkmKxvvAW”, “attempts”: 1, “error”: “ping satellite error: check-in network error: failed to resolve IP from address: nbhadradiyastorj.ddns.net:28967, err: lookup nbhadradiyastorj.ddns.net on 10.0.0.10:53: no such host”, “errorVerbose”: “ping satellite error: check-in network error: failed to resolve IP from address: nbhadradiyastorj.ddns.net:28967, err: lookup nbhadradiyastorj.ddns.net on 10.0.0.10:53: no such host\n\tstorj.io/storj/storagenode/contact.(*Chore).pingSatelliteOnce:169\n\tstorj.io/storj/storagenode/contact.(*Chore).pingSatellite:126\n\tstorj.io/storj/storagenode/contact.(*Chore).updateCycles.func1:105\n\tstorj.io/storj/private/sync2.(*Cycle).Run:147\n\tstorj.io/storj/private/sync2.(*Cycle).Start.func1:68\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}

this is the error i do see in docker logs

4

It can be firewall blokig, did you allow soft to network and pc port fro out?

5

my firewall is off so i think it should not be an issue

6

nbhadradiyastorj.ddns.net:28967 may be made error during setup this, or your ip already changed, or yor provider bloking ports

7

Please, check everything from this checklist: