New User – API key option not available Under Access Keys

Product Discussions
1

I’m trying to configure a Storj bucket and create both an access token and get a satellite address so I can use Storj as an endpoint for the Duplicacy backup program.

I’ve read a dozen different tutorials, and looked closely at the Storj documentation, and ALL of them tell me that after creating a bucket (which I’ve done) I should be able to go to Access Keys (which I’ve done) and there should be 3 options there. Multiple web pages, including Storj docs, even show an image of all 3 options:

  1. S3 credential
  2. Access Grant
  3. API Key

But that third option is not there for me. I can create a key, and copy/download it, but there’s no satellite address.

I’m sure I’m missing something simple, but after spending an hour to do what the Storj sign-up says will take 5 minutes, I’m at the end of my rope.

What am I missing?

2

Welcome to the forum @fronesis47 !

image
image441×475 18.5 KB

Do you not see above modal when you click New Access Key under Access Keys section ?

1 Like
3

Thanks for the super-quick reply!

And that is correct: the third option is just literally not there

Screenshot 2025-03-29 at 3.34.36 PM
Screenshot 2025-03-29 at 3.34.36 PM1818×1466 241 KB

4

Additional info, in case it’s useful:

  • I am on the free tier
  • I have configured the CLI and can use uplink to create a list a bucket (no change)
  • I have tried accessing the Storj dashboard from multiple web browsers (no change)
5

In that case, maybe the API feature is tied to the PRO account. Its enabled when you add your credit card.

6

Makes logical sense. Just surprised no one mentioned it before.

I’ll upgrade my account and mark this as the solution if that fixes it.

Thanks again.

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7

No luck.

I now have a Pro account, but when I go to Access Keys there’s still no API option.

8

Try to re-login and make sure to clear your cache.

9

It’s bizarre. I’ve tried 4 different browsers on 3 different computers/devices, and I’ve cleared cache multiple times.

No matter what I do I get the same as I showed in the earlier screenshot – the only two options I get are “S3 Credentials” and “Access Grant.”

10

I figured it out: when I created the project I set the project encryption to “automatic.”

I just created a new project with manual encryption, and now I get the API option for access keys.

As far as I can tell, this is not documented anywhere: all the docs, and every discussion I read indicated that the API key was always an option.

1 Like
11

Hello @fronesis47,
Welcome to the forum!

This is a new feature which released recently:

When the project configured to use a managed passphrases, then API Key option is not available.
See also

Added clarification:

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